> For a complete page index, fetch https://developer.close.com/llms.txt # Log an external Call activity POST https://api.close.com/api/v1/activity/call/ Content-Type: application/json Use this endpoint to log calls made outside of the Close built-in VoIP system. *status*: defaults to `completed` *direction* (optional): `outbound` or `inbound` *recording_url*: you can post a URL pointing to the MP3 recording of your call. For security reasons, we require the URL to be secure (i.e. starting with https://) Reference: https://developer.close.com/api/resources/activities/calls/create ## Authentication - `Authorization` header (basic auth, required) — Use your API key as the username and leave the password empty. - `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer `, where token is your auth token. ## Request ### Body (application/json) This endpoint expects an object. - `activity_at` (datetime, optional, nullable) - `contact_id` (string, optional, nullable) - `conversation_type_id` (string, optional, nullable) - `created_by` (string, optional, nullable) - `date_created` (datetime, optional, nullable) - `direction` (enum, optional) - Allowed values: `inbound`, `outbound` - `duration` (integer, optional, nullable) - `lead_id` (string, optional, nullable) - `note` (string, optional, nullable) - `note_html` (string, optional, nullable) - `organization_id` (string, optional, nullable) - `outcome_id` (string, optional, nullable) - `phone` (string, optional, nullable) — Phone number in E.164 format - `playbook_id` (string, optional, nullable) - `quality_info` (string, optional, nullable) - `recording_url` (string, optional, nullable) - `source` (enum, optional) - Allowed values: `Close.io`, `External` - `status` (enum, optional) - Allowed values: `created`, `in-progress`, `completed`, `cancel`, `no-answer`, `busy`, `failed`, `timeout` - `user_id` (string, optional, nullable) - `voicemail_url` (string, optional, nullable) ## Response ### 200 Successful response - `_type` (string, required) - `activity_at` (datetime, required, nullable) - `contact_id` (string, required, nullable) - `created_by` (string, required, nullable) - `date_created` (datetime, required) - `date_updated` (datetime, required) - `id` (string, required) - `lead_id` (string, required, nullable) - `organization_id` (string, required) - `outcome_id` (string, required, nullable) - `source` (enum, required) — Source of a phone activity. Describes whether the phone activity (such as a call or an SMS) was handled by Close's telephony provider or handled externally by a 3rd party and is merely logged in Close. - Allowed values: `Close.io`, `External` - `status` (enum, required) — Current status of the call. - Allowed values: `created`, `in-progress`, `completed`, `cancel`, `no-answer`, `busy`, `failed`, `timeout` - `updated_by` (string, required, nullable) - `user_id` (string, required, nullable) - `users` (list of string, required) - `created_by_name` (string, optional, nullable) - `sequence_id` (string, optional, nullable) - `sequence_name` (string, optional, nullable) - `sequence_subscription_id` (string, optional, nullable) - `updated_by_name` (string, optional, nullable) - `user_name` (string, optional, nullable) ## Errors ### 400 Bad Request Error Bad request - `any` ### 401 Unauthorized Error Unauthorized - `any` ### 404 Not Found Error Not found - `any` ## Examples **Request** ```json { "contact_id": "cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK", "created_by": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA", "direction": "outbound", "duration": 153, "lead_id": "lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m", "note_html": "

call notes go here

", "phone": "+16505551234", "status": "completed", "user_id": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA" } ``` **Response** ```json { "_type": "Call", "activity_at": "2013-02-01T00:51:33+00:00", "contact_id": "cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK", "created_by": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA", "date_created": "2014-05-22T17:39:04.509000+00:00", "date_updated": "2014-05-22T17:39:04.509000+00:00", "id": "acti_wJGiBIXXBCpBAQacZ7axeOhgTS7TWxyU7ml4WqAswOb", "lead_id": "lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m", "organization_id": "orga_RbREgmiiwcr1w2b4cOnCMQaQPSIFxMqAD2Dh243uxcH", "outcome_id": null, "source": "External", "status": "completed", "updated_by": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA", "user_id": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA", "users": [], "created_by_name": "Stefan Wójcik", "updated_by_name": "Phil Freo", "user_name": "Stefan Wójcik", "call_method": "external", "cost": "0", "dialer_id": null, "dialer_saved_search_id": null, "direction": "outbound", "disposition": "answered", "duration": 153, "local_country_iso": "US", "note": "call notes go here", "note_html": "

call notes go here

", "phone": "+16505551234", "recording_url": null, "remote_country_iso": "US", "remote_phone": "+16505551234", "remote_phone_formatted": "+1 650-555-1234", "voicemail_url": null } ``` **SDK Code** ```python activities.calls_create_example import requests url = "https://api.close.com/api/v1/activity/call/" payload = { "contact_id": "cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK", "created_by": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA", "direction": "outbound", "duration": 153, "lead_id": "lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m", "note_html": "

call notes go here

", "phone": "+16505551234", "status": "completed", "user_id": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA" } headers = { "Content-Type": "application/json" } response = requests.post(url, json=payload, headers=headers, auth=("", "")) print(response.json()) ``` ```javascript activities.calls_create_example const url = 'https://api.close.com/api/v1/activity/call/'; const credentials = btoa(":"); const options = { method: 'POST', headers: {Authorization: `Basic ${credentials}`, 'Content-Type': 'application/json'}, body: '{"contact_id":"cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK","created_by":"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA","direction":"outbound","duration":153,"lead_id":"lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m","note_html":"

call notes go here

","phone":"+16505551234","status":"completed","user_id":"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA"}' }; try { const response = await fetch(url, options); const data = await response.json(); console.log(data); } catch (error) { console.error(error); } ``` ```go activities.calls_create_example package main import ( "fmt" "strings" "net/http" "io" ) func main() { url := "https://api.close.com/api/v1/activity/call/" payload := strings.NewReader("{\n \"contact_id\": \"cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK\",\n \"created_by\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\",\n \"direction\": \"outbound\",\n \"duration\": 153,\n \"lead_id\": \"lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m\",\n \"note_html\": \"

call notes go here

\",\n \"phone\": \"+16505551234\",\n \"status\": \"completed\",\n \"user_id\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\"\n}") req, _ := http.NewRequest("POST", url, payload) req.SetBasicAuth("", "") req.Header.Add("Content-Type", "application/json") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := io.ReadAll(res.Body) fmt.Println(res) fmt.Println(string(body)) } ``` ```ruby activities.calls_create_example require 'uri' require 'net/http' url = URI("https://api.close.com/api/v1/activity/call/") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Post.new(url) request.basic_auth("", "") request["Content-Type"] = 'application/json' request.body = "{\n \"contact_id\": \"cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK\",\n \"created_by\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\",\n \"direction\": \"outbound\",\n \"duration\": 153,\n \"lead_id\": \"lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m\",\n \"note_html\": \"

call notes go here

\",\n \"phone\": \"+16505551234\",\n \"status\": \"completed\",\n \"user_id\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\"\n}" response = http.request(request) puts response.read_body ``` ```java activities.calls_create_example import com.mashape.unirest.http.HttpResponse; import com.mashape.unirest.http.Unirest; HttpResponse response = Unirest.post("https://api.close.com/api/v1/activity/call/") .basicAuth("", "") .header("Content-Type", "application/json") .body("{\n \"contact_id\": \"cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK\",\n \"created_by\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\",\n \"direction\": \"outbound\",\n \"duration\": 153,\n \"lead_id\": \"lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m\",\n \"note_html\": \"

call notes go here

\",\n \"phone\": \"+16505551234\",\n \"status\": \"completed\",\n \"user_id\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\"\n}") .asString(); ``` ```php activities.calls_create_example request('POST', 'https://api.close.com/api/v1/activity/call/', [ 'body' => '{ "contact_id": "cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK", "created_by": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA", "direction": "outbound", "duration": 153, "lead_id": "lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m", "note_html": "

call notes go here

", "phone": "+16505551234", "status": "completed", "user_id": "user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA" }', 'headers' => [ 'Content-Type' => 'application/json', ], 'auth' => ['', ''], ]); echo $response->getBody(); ``` ```csharp activities.calls_create_example using RestSharp; using RestSharp.Authenticators; var client = new RestClient("https://api.close.com/api/v1/activity/call/"); client.Authenticator = new HttpBasicAuthenticator("", ""); var request = new RestRequest(Method.POST); request.AddHeader("Content-Type", "application/json"); request.AddParameter("application/json", "{\n \"contact_id\": \"cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK\",\n \"created_by\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\",\n \"direction\": \"outbound\",\n \"duration\": 153,\n \"lead_id\": \"lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m\",\n \"note_html\": \"

call notes go here

\",\n \"phone\": \"+16505551234\",\n \"status\": \"completed\",\n \"user_id\": \"user_N6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA\"\n}", ParameterType.RequestBody); IRestResponse response = client.Execute(request); ```