---
title: Notes
subtitle: A Note is a freeform text activity on a Lead
---

A Note is a freeform text activity on a Lead.

**About `note_html` and `note` parameters:**

Notes can be created/updated using either parameter, but **setting one will overwrite the other**. If both are in the same request, `note_html` takes precedence.

- `note_html` is the preferred input. It supports rich-text content through a [subset of HTML](/api/overview/rich-text). Setting it will populate `note` with a plaintext representation, without guarantees about preserving formatting.
- `note` is for plaintext only. Setting it will populate `note_html` by escaping HTML code and replacing newlines with `<br />` tags.
