> For a complete page index, fetch https://developer.close.com/llms.txt

# Create an outcome

POST https://api.close.com/api/v1/outcome/
Content-Type: application/json

Create a new outcome for the organization.

Reference: https://developer.close.com/api/resources/outcomes/create

## Authentication

- `Authorization` header (basic auth, required) — Use your API key as the username and leave the password empty.
- `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer <token>`, where token is your auth token.

## Request

### Body (application/json)

This endpoint expects a CreateOutcome.

- `name` (string, required) — Displayed to users wherever outcomes can be selected.
- `description` (string, optional, nullable) — Explain what the outcome means and when it should be used.
- `type` (enum, optional) — Set to `vm-dropped` if this outcome should be automatically set on calls whenever a team member performs a Voicemail Drop. Otherwise, leave empty or explicitly set to `custom` (default).
  - Allowed values: `vm-dropped`, `custom`
- `applies_to` (list of enum, optional, nullable, deprecated) — Deprecated. This field will be derived from `type` in a future update: `custom` applies to calls and meetings, `vm-dropped` applies to calls only.
  - Allowed values: `calls`, `meetings`

## Response

### 201

Successful response

- `applies_to` (list of enum, required)
  - Allowed values: `calls`, `meetings`
- `created_by` (string, required, nullable)
- `date_created` (datetime, required)
- `date_updated` (datetime, required)
- `description` (string, required, nullable)
- `id` (string, required)
- `name` (string, required)
- `organization_id` (string, required)
- `type` (enum, required)
  - Allowed values: `vm-dropped`, `custom`
- `updated_by` (string, required, nullable)

## Errors

### 400 Bad Request Error

Bad request

- `any`

### 401 Unauthorized Error

Unauthorized

- `any`

### 404 Not Found Error

Not found

- `any`

## Examples

**Request**

```json
{
  "name": "Not Interested",
  "description": "Prospect declined our offer",
  "type": "custom"
}
```

**Response**

```json
{
  "applies_to": [
    "calls",
    "meetings"
  ],
  "created_by": "user_a6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA",
  "date_created": "2025-07-29T10:30:00.000000+00:00",
  "date_updated": "2025-07-29T10:30:00.000000+00:00",
  "description": "Prospect declined our offer",
  "id": "outcome_03oUxZfoO6e2vHmcz1DiHR",
  "name": "Not Interested",
  "organization_id": "orga_rbREgmiiwcr1w2b4cOnCMQaQPSIFxMqAD2Dh243uxcH",
  "type": "custom",
  "updated_by": "user_a6KhMpzHRCYQHdn4gRNIFNN5JExnsrprKA6ekxM63XA"
}
```

**SDK Code**

```python outcomes_create_example
import requests

url = "https://api.close.com/api/v1/outcome/"

payload = {
    "name": "Not Interested",
    "description": "Prospect declined our offer",
    "type": "custom"
}
headers = {
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers, auth=("<CLOSE_API_KEY>", ""))

print(response.json())
```

```javascript outcomes_create_example
const url = 'https://api.close.com/api/v1/outcome/';
const credentials = btoa("<CLOSE_API_KEY>:");

const options = {
  method: 'POST',
  headers: {Authorization: `Basic ${credentials}`, 'Content-Type': 'application/json'},
  body: '{"name":"Not Interested","description":"Prospect declined our offer","type":"custom"}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go outcomes_create_example
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.close.com/api/v1/outcome/"

	payload := strings.NewReader("{\n  \"name\": \"Not Interested\",\n  \"description\": \"Prospect declined our offer\",\n  \"type\": \"custom\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.SetBasicAuth("<CLOSE_API_KEY>", "")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby outcomes_create_example
require 'uri'
require 'net/http'

url = URI("https://api.close.com/api/v1/outcome/")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request.basic_auth("<CLOSE_API_KEY>", "")
request["Content-Type"] = 'application/json'
request.body = "{\n  \"name\": \"Not Interested\",\n  \"description\": \"Prospect declined our offer\",\n  \"type\": \"custom\"\n}"

response = http.request(request)
puts response.read_body
```

```java outcomes_create_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://api.close.com/api/v1/outcome/")
  .basicAuth("<CLOSE_API_KEY>", "")
  .header("Content-Type", "application/json")
  .body("{\n  \"name\": \"Not Interested\",\n  \"description\": \"Prospect declined our offer\",\n  \"type\": \"custom\"\n}")
  .asString();
```

```php outcomes_create_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://api.close.com/api/v1/outcome/', [
  'body' => '{
  "name": "Not Interested",
  "description": "Prospect declined our offer",
  "type": "custom"
}',
  'headers' => [
    'Content-Type' => 'application/json',
  ],
    'auth' => ['<CLOSE_API_KEY>', ''],
]);

echo $response->getBody();
```

```csharp outcomes_create_example
using RestSharp;
using RestSharp.Authenticators;

var client = new RestClient("https://api.close.com/api/v1/outcome/");
client.Authenticator = new HttpBasicAuthenticator("<CLOSE_API_KEY>", "");
var request = new RestRequest(Method.POST);

request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"name\": \"Not Interested\",\n  \"description\": \"Prospect declined our offer\",\n  \"type\": \"custom\"\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```