Welcome to the Close REST API specification.
Authentication
HTTP Basic authentication. The API key acts as the username. API keys are per-organization and can be generated and deleted in the Settings page. See our API Keys FAQ for more information.
Example cURL request with an api key.
curl "https://api.close.com/api/v1/me/" -u yourapikey:
Notice the ':' at the end of the api key. This is used because the key is sent as the username with a blank password.
API Base URL: https://api.close.com/api/v1
Search
The API uses the same search syntax that you'd use in the UI's searchbox. There are a number of search help articles available here and in particular this article that details the basics of the search syntax.
Endpoints that support searching
Specifying filter parameters
Many resources accept filters and other parameters which can be simply passed in the GET query string. However, in certain cases, like filtering by a long list of IDs, URLs can potentially exceed the recommended maximum URL length (2000 characters). To prevent problems with long URLs, parameters can also be specified in a JSON-encoded dictionary in the request body under the _params key. Since GET requests with a request body are against the specification, we support the X-HTTP-Method-Override HTTP header that lets you override the request method.
For example, the following two requests are equivalent:
curl -X POST
-u apikey:
-H 'Content-Type: application/json'
-H 'X-HTTP-Method-Override: GET'
-d '{"_params": { "lead_id": "THE_LEAD_ID" }}'
https://api.close.com/api/v1/activity/
curl -u apikey: https://api.close.com/api/v1/activity/?lead_id=THE_LEAD_ID
The X-HTTP-Method-Override header can also be used for clients that have issues with request methods other than GET and POST.
Timezone Offsets
For requests that include date filters like date_created or date_start, you can use the X-TZ-Offset HTTP header to pass your timezone's UTC offset as part of your request. Including this header in your request lets you retrieve search results, run reports, and schedule emails and SMS relative to your timezone. This can be especially important when requesting an activity report that you want to match to what you see in Close or when running a query on the /lead/ endpoint that uses dates like created:today.
For example, to pass this header for EDT (UTC-4:00), you would include the following header in your request:
-H 'X-TZ-Offset : -4'
Note: for timezones like NDT (UTC-2:30) that have half-hour offsets, include a ".5" in the header:
-H 'X-TZ-Offset': -2.5'
Fields
Most endpoints support a _fields parameter that lets you specify which fields you require in the response. For example, if you only need ID and display_name when listing Leads, add ?_fields=id,display_name to the URL. This will improve performance of your API calls.
Updating specific fields only
In the Close API, every PUT request behaves as a patch. What it means is that you don't need to send all the fields with every request. For example, if only the title field changed for a specific Contact, there's no need to include the name field in the request.
Pagination
_limit and _skip parameters can be used to paginate through the results. For example, the first three pages for the lead resource (100 records per page) are given below:
- Page 1:
/api/v1/lead/?_skip=0&_limit=100 - Page 2:
/api/v1/lead/?_skip=100&_limit=100 - Page 3:
/api/v1/lead/?_skip=200&_limit=100
The response contains two fields: data containing the list of objects and has_more, which indicates if you reached the last page.
Additionally, there is a maximum limit that can vary per resource. You will get a 400 response with an appropriate message if you exceed it.
Webhooks
Webhooks allow a subscription URL to be configured that we will POST event data to as it is added to the Event Log. Each subscription is configured to trigger when an event matches a set of object types and actions.
Here is an example of the Webhook data for an opportunity that was won. This would be sent to the URL you provide using a POST request:
{
"event": {
"date_created": "2019-01-15T12:48:23.395000",
"meta": {
"request_method": "PUT",
"request_path": "/api/v1/opportunity/oppo_7H4sjNso7FyBFaeR3RXi5PMJbilfo0c6UPCxsJtEhCO/"
},
"id": "ev_2sYKRjcrA79yKxi3S4Crd7",
"action": "updated",
"date_updated": "2019-01-15T12:48:23.395000",
"changed_fields": ["confidence", "date_updated", "status_id", "status_label", "status_type"],
"previous_data": {
"status_type": "active",
"confidence": 70,
"date_updated": "2019-01-15T12:47:39.873000+00:00",
"status_id": "stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH",
"status_label": "Active"
},
"organization_id": "orga_XbVPx5fFbKlYTz9PW5Ih1XDhViV10YihIaEgMEb6fVW",
"data": {
"contact_name": "Mr. Jones",
"user_name": "Joe Kemp",
"value_period": "one_time",
"updated_by_name": "Joe Kemp",
"date_created": "2019-01-15T12:41:24.496000+00:00",
"user_id": "user_lAm7YqrzZj00t1GLK5eTOaRgdkNChswxydbhUhGRbcM",
"updated_by": "user_lAm7YqrzZj00t1GLK5eTOaRgdkNChswxydbhUhGRbcM",
"value_currency": "USD",
"organization_id": "orga_XbVPx5fFbKlYTz9PW5Ih1XDhViV10YihIaEgMEb6fVW",
"status_label": "Won",
"contact_id": "cont_BwlwYQkIP6AooiXP1CMvc6Zbb5gGh2gPu4dqIDlDrII",
"status_type": "won",
"created_by_name": "Joe Kemp",
"id": "oppo_8H4sjNso7FyBFaeR3RXi5PMJbilfo0c6UPCxsJtEhCO",
"lead_name": "KLine",
"date_lost": null,
"note": "",
"date_updated": "2019-01-15T12:48:23.392000+00:00",
"status_id": "stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2",
"value": 100000,
"created_by": "user_lAm7YqrzZj00t1GLK5eTOaRgdkNChswxydbhUhGRbcM",
"value_formatted": "$1,000",
"date_won": "2019-01-15",
"lead_id": "lead_zwqYhEFwzPyfCErS8uQ77is2wFLvr9BgVi6cTfbFM68",
"confidence": 100
},
"request_id": "req_4S2L8JTBAA1OUS74SVmfbN",
"object_id": "oppo_7H4sjNso7FyBFaeR3RXi5PMJbilfo0c6UPCxsJtEhCO",
"user_id": "user_lAm7YqrzZj00t1GLK5eTOaRgdkNChswxydbhUhGRbcM",
"object_type": "opportunity",
"lead_id": "lead_zwqYhEFwzPyfCErS8uQ77is2wFLvr9BgVi6cTfbFM68"
},
"subscription_id": "whsub_8AmjKCZYT3zI8eZoi4HhFC"
}
Webhook delivery:
- Failed deliveries are retried with a retry interval that exponentially backs off up to every 10 minutes. They will be retried up to 72 hours before being dropped.
- Event ordering is not guranteed due to event consolidation, delivery parallelism/retries and other factors.
- A subscription will automatically be paused and its queue cleared if it reaches 100,000 backlogged events. Paused subscriptions must be manually re-activated via the API before we will attempt to deliver events again.
- We recommend processing Webhook events asynchronously meaning that you queue them locally before trying to process the payload. This will ensure we are always able to deliver the event and avoid the possibility of subscriptions getting paused because the max queue length is reached.
- If your application needs to reprocess historical events, you can access them via the event log API for up to 30 days.
- For
updatedordeletedactions the webhook will be called after the consolidation delay. - Event updates are written immediately to the event log during the consolidation period so if you query the event log directly you may see events that you haven't received a webhook notification for yet.
Data management:
- Users with the Admin role can manage subscriptions for all users in the organization. Non-admin users can only modify subscriptions created by them.
- All data is delivered in the Webhook event even for non-admin users since they would have access to the same data via the application at delivery time.
- We recommend using https to protect your data during delivery. SSL certificate validation is enabled by default but can be disabled via the
verify_sslfield.
Webhook signatures:
The subscription API's POST response includes a signature_key value that will be used to sign Webhooks for the subscription. The signature and signing timestamp is available in the following two headers of each POST request to your endpoint.
Close-Sig-Hash: aa4fea8d4b74a0790e6b0dc2214db9d4d7651cb3e23f53caea499defd71ee431
Close-Sig-Timestamp: 1544271440
The signature in the Close-Sig-Hash header is the sha256 HMAC of the Close-Sig-Timestamp and payload concatenated. The following Python 3 example code demonstrates how the signture can be verified.
key = '058bfb6a3d8cfdc4da7c3be5901b16ae11da982b46a25fb2cd7016e97a140a1c'
data = headers['Close-Sig-Timestamp'] + payload
signature = hmac.new(bytearray.fromhex(key), data.encode('utf-8'), hashlib.sha256).hexdigest()
valid = hmac.compare_digest(headers['Close-Sig-Hash'], signature) # Will be True if sigs match
See the Subscription API documentation for the details of managing Webhook subscriptions.
Rate Limits
We enforce API call rate limits to protect our infrastructure from excessive request rates, to keep Close fast and stable for everyone. These limits are high enough that typical API workflows aren't affected. However, please do code your integration to follow the rule below:
If you receive a response status code of 429 (Too Many Requests), please sleep/pause for the number of seconds specified by the rate_reset value before making additional requests to that endpoint. See below for the specific response format.
Rate limits are enforced per endpoint group. Endpoint groups are used to provide more granular control by grouping endpoint URL paths and methods (e.g. GET, PUT, etc.) together. For instance, GETs to /api/v1/lead/ and POSTs/PUTs to /api/v1/activity/ may be counted as two different API groups. This allows us to offer a higher limit on lightweight requests than we would be able to on more resource intensive request types.
API requests are limited at a per Organization level across all users' API keys. We also enforce a lower rate limit per API key, which helps ensure that an individual heavy integration doesn't cause other lightweight integrations (on separate API keys) to get rate limited unnecessarily. The per Organization limit is currently 3 times higher than individual API key rate limits, meaning that if the API key rate limit maximum requests per second (RPS) is 40 RPS, the organization wide limit would be 120 RPS for that same endpoint group. This allows you to use 3 API keys at their maximum RPS and not hit the Organization rate limit until you add a 4th key making additional requests. The 429 response provides details to identify which limit and endpoint group was hit.
Each API response will have the following three headers to provide rate limiting statistics about the limit it's closest to hitting.
X-Rate-Limit-Limit: Request limit enforced for this endpoint, some endpoints may allow bursting over this limitX-Rate-Limit-Remaining: Requests left in the enforcement windowX-Rate-Limit-Reset: Seconds remaining before this enforcement window ends
In addition to these headers a 429 response will provide the following information:
{
"error": {
"message": "API call count exceeded for this period",
"rate_reset": 0.870663, # Seconds remaining until the next enforcement window starts
"rate_limit": 40, # Request limit enforced for this endpoint and rate limit type (key or org)
"rate_window": 1, # Number of second(s) in enforcement window
"rate_limit_type": "key", # Type of rate limit hit ("key" or "org")
"rate_endpoint_group": "99ad0b85407fbfce6882152c4cd0b86d" # Endpoint group ID
}
}
HTTP Response Codes
The following HTTP codes are used in the responses:
- 200 when the request was successful.
- 400 when there was an issue with the request.
- 401 when the request needs to be authenticated.
- 402 when the request could not be completed, because a limit of your current plan was reached.
- 403 when an operation was not allowed.
- 404 when the URL was not found.
- 405 when the HTTP method was not supported.
- 415 when the request used an unsupported format.
API Clients
The Close REST API is usable in any programming language that can send HTTP requests and handle HTTP responses. To make development using our API easier, some awesome contributors have helped us develop numerous API Clients for multiple programming languages. Check them out below:
- Python
- Close's Python Wrapper (Officially maintained by Close)
- Ruby
- PHP
- Node.js
- C#
- Elixir
- Go
If you've developed a Close API Client and want to be included on this list, please reach out to support@close.com.
Leads
Leads are the most important object in Close. They represent a company or organization and can contain contacts, tasks, opportunities, and activities. In fact, these other objects must be children of a Lead. You can think of a Lead in Close like both a "lead" and "account" in the terminology of some other CRMs.
When a lead is returned, its basic info as well as related tasks, opportunities, and custom fields are included. Activities are excluded and have to be fetched separately via the activities endpoint.
Custom fields that have a value are returned as custom.FIELD_ID, where FIELD_ID is the ID of the custom field (see Custom Fields for more details). Note that using the custom field dict is deprecated, and the field will be removed from the API.
When using the _fields parameter, specify custom to show all custom fields. Returning individual custom fields is currently not supported via _fields.
Smart Fields are not included in the response by default. If you'd like to include them, you can:
- Fetch a specific Smart Field with
?_fields=smart_field_name,other_lead_field_names - Fetch all Lead fields and all Smart Fields with ?_fields=
_all
To speed up your integration, we recommend that you only use the _all flag to discover what Smart Fields are available and then use ?_fields=specific,set,of,fields to return only the fields you need.
List or search for leads
GET
/lead/{?query, _limit, _skip, _fields}
List or search for leads.
The query parameter is the same search query (URL encoded) that you'd use in the UI's searchbox (see "Narrow your results" for available keywords), and can also include the sort: keyword.
For queries that include relative dates like last_emailed:today, you can pass your timezone's UTC offset as an HTTP header X-TZ-Offset:.
curl -XGET "https://api.close.com/api/v1/lead/{?query, _limit, _skip, _fields}"
Request Headers
X-TZ-Offset: -8
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"total_results": 1,
"data": [
{
"status_id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Potential",
"tasks": [],
"display_name": "Wayne Enterprises (Sample Lead)",
"addresses": [],
"contacts": [
{
"name": "Bruce Wayne",
"title": "The Dark Knight",
"date_updated": "2013-02-06T20:53:01.954000+00:00",
"phones": [
{
"phone": "+16503334444",
"phone_formatted": "+1 650-333-4444",
"type": "office"
}
],
"created_by": null,
"id": "cont_o0kP3Nqyq0wxr5DLWIEm8mVr6ZpI0AhonKLDG0V5Qjh",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-01T00:54:51.331000+00:00",
"emails": [
{
"type": "office",
"email": "thedarkknight@close.com"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}
],
"custom.lcf_ORxgoOQ5YH1p7lDQzFJ88b4z0j7PLLTRaG66m8bmcKv": "Website contact form",
"custom.lcf_nenE344jkwrjyRRezwsf8b4V1MCoXWIDHIStmFavZks": ["Choice 1", "Choice 2"],
"date_updated": "2013-02-06T20:53:01.977000+00:00",
"description": "",
"html_url": "https://app.close.com/lead/lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O/",
"created_by": null,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"url": null,
"opportunities": [
{
"id": "oppo_8eB77gAdf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"value": 50000,
"value_period": "one_time",
"value_formatted": "$500",
"value_currency": "USD",
"date_won": null,
"confidence": 75,
"note": "Bruce needs new software for the Bat Cave.",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"contact_id": null,
"created_by": null,
"updated_by": null,
"date_created": "2013-02-01T00:54:51.337000+00:00",
"date_updated": "2013-02-01T00:54:51.337000+00:00"
},
{
"id": "oppo_klajsdflf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"value": 5000,
"value_period": "monthly",
"value_formatted": "$50 monthly",
"value_currency": "USD",
"date_won": null,
"confidence": 75,
"note": "Bat Cave monthly maintenance cost",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"contact_id": null,
"created_by": null,
"updated_by": null,
"date_created": "2013-02-01T00:54:51.337000+00:00",
"date_updated": "2013-02-01T00:54:51.337000+00:00"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"date_created": "2013-02-01T00:54:51.333000+00:00",
"id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"name": "Wayne Enterprises (Sample Lead)"
}
]
}Retrieve a single lead
GET
/lead/{id}/{?_fields}
Retrieve a single lead.
curl -XGET "https://api.close.com/api/v1/lead/{id}/{?_fields}"
Response Headers
Content-Type: application/json
Response Body
{
"status_id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Potential",
"tasks": [],
"display_name": "Wayne Enterprises (Sample Lead)",
"addresses": [],
"name": "Wayne Enterprises (Sample Lead)",
"contacts": [
{
"name": "Bruce Wayne",
"title": "The Dark Knight",
"date_updated": "2013-02-06T20:53:01.954000+00:00",
"phones": [
{
"phone": "+16503334444",
"phone_formatted": "+1 650-333-4444",
"type": "office"
}
],
"created_by": null,
"id": "cont_o0kP3Nqyq0wxr5DLWIEm8mVr6ZpI0AhonKLDG0V5Qjh",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-01T00:54:51.331000+00:00",
"emails": [
{
"type": "office",
"email": "thedarkknight@close.com"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}
],
"custom.lcf_ORxgoOQ5YH1p7lDQzFJ88b4z0j7PLLTRaG66m8bmcKv": "Website contact form",
"custom.lcf_nenE344jkwrjyRRezwsf8b4V1MCoXWIDHIStmFavZks": ["Choice 1", "Choice 2"],
"date_updated": "2013-02-06T20:53:01.977000+00:00",
"html_url": "https://app.close.com/lead/lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O/",
"created_by": null,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"url": null,
"opportunities": [
{
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"date_won": null,
"confidence": 75,
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"contact_id": null,
"updated_by": null,
"date_updated": "2013-02-01T00:54:51.337000+00:00",
"value_period": "one_time",
"created_by": null,
"note": "Bruce needs new software for the Bat Cave.",
"value": 50000,
"value_formatted": "$500",
"value_currency": "USD",
"lead_name": "Wayne Enterprises (Sample Lead)",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-01T00:54:51.337000+00:00",
"user_name": "John Doe",
"id": "oppo_8eB77gAdf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O"
},
{
"id": "oppo_klajsdflf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"value": 5000,
"value_period": "monthly",
"value_formatted": "$50 monthly",
"value_currency": "USD",
"date_won": null,
"confidence": 75,
"note": "Bat Cave monthly maintenance cost",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"contact_id": null,
"created_by": null,
"updated_by": null,
"date_created": "2013-02-01T00:54:51.337000+00:00",
"date_updated": "2013-02-01T00:54:51.337000+00:00"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"date_created": "2013-02-01T00:54:51.333000+00:00",
"id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"description": ""
}Create a new lead
POST
/lead/
Create a new lead. Contacts, addresses, and custom fields can all be nested in the lead. Currently, activities, tasks, and opportunities must be posted separately.
status and status_id (optional)
- Optionally post either
statusorstatus_id(but not both). If neither property exists, the organization's default (first) status will be used when creating new leads. - (Recommended) Use
status_id(like in the example payload), so that users can rename statuses in the UI without breaking your implementation. - Alternatively, you can post a
statuscontaining the label of an already-created status object.
custom.FIELD_ID (optional)
- You can set custom fields by setting
custom.FIELD_IDto the field value, where FIELD_ID is the ID of the custom field, e.g.:
{
"custom.lcf_v6S011I6MqcbVvB2FA5Nk8dr5MkL8sWuCiG8cUleO9c": "value",
"custom.lcf_8wtBWsdRU2Fur7GDnEeXQ7ra2Vu7R4hG1SNYdiEhh0F": "other value"
}
- Note that if a custom field has
accepts_multiple_values: true, the entire value will be replaced. For example, given a Lead has a Custom Choice Field with value["A", "B"], adding choice"C"would mean setting the value to["A", "B", "C"]. Note that using the
customfield dict or thecustom.FIELD_NAMEsyntax (instead of custom field IDs) is deprecated and will be removed from the API.See the Custom Fields paragraph for more details.
curl -XPOST "https://api.close.com/api/v1/lead/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "Bluth Company",
"url": "http://thebluthcompany.tumblr.com/",
"description": "Best. Show. Ever.",
"status_id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"contacts": [
{
"name": "Gob",
"title": "Sr. Vice President",
"emails": [
{
"type": "office",
"email": "gob@example.com"
}
],
"phones": [
{
"type": "office",
"phone": "8004445555"
}
]
}
],
"custom.lcf_ORxgoOQ5YH1p7lDQzFJ88b4z0j7PLLTRaG66m8bmcKv": "Website contact form",
"custom.lcf_nenE344jkwrjyRRezwsf8b4V1MCoXWIDHIStmFavZks": ["Choice 1", "Choice 2"],
"custom.lcf_FSYEbxYJFsnY9tN1OTAPIF33j7Sw5Lb7Eawll7JzoNh": "Segway",
"custom.lcf_bA7SU4vqaefQLuK5UjZMVpbfHK4SVujTJ9unKCIlTvI": "Real Estate",
"addresses": [
{
"label": "business",
"address_1": "747 Howard St",
"address_2": "Room 3",
"city": "San Francisco",
"state": "CA",
"zipcode": "94103",
"country":"US",
}
]
}Response Headers
Content-Type: application/json
Response Body
{
"status_id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Potential",
"tasks": [],
"display_name": "Bluth Company",
"addresses": [
{
"address_1": "747 Howard St",
"address_2": "Room 3",
"city": "San Francisco",
"state": "CA",
"zipcode": "94103",
"country": "US"
}
],
"name": "Bluth Company",
"contacts": [
{
"name": "Gob",
"title": "sr. vice president",
"date_updated": "2013-02-20T05:30:24.844000+00:00",
"phones": [
{
"phone": "+18004445555",
"phone_formatted": "+1 800-444-5555",
"type": "office"
}
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"id": "cont_qpjDKxbN3WWsuhaJjg2Qr9pkqHqe1yviZ5BS0dEyz05",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-20T05:30:24.844000+00:00",
"emails": [
{
"type": "office",
"email": "gob@example.com"
}
],
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
}
],
"date_updated": "2013-02-20T05:30:24.854000+00:00",
"html_url": "https://app.close.com/lead/lead_70jZ5hiVt5X31MZ3vJ0R0GJMqJEihkoF7TtSVFbN2ty/",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"custom.lcf_ORxgoOQ5YH1p7lDQzFJ88b4z0j7PLLTRaG66m8bmcKv": "Website contact form",
"custom.lcf_nenE344jkwrjyRRezwsf8b4V1MCoXWIDHIStmFavZks": ["Choice 1", "Choice 2"],
"custom.lcf_FSYEbxYJFsnY9tN1OTAPIF33j7Sw5Lb7Eawll7JzoNh": "Segway",
"custom.lcf_bA7SU4vqaefQLuK5UjZMVpbfHK4SVujTJ9unKCIlTvI": "Real Estate",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"url": "http://thebluthcompany.tumblr.com/",
"opportunities": [],
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2013-02-20T05:30:24.854000+00:00",
"id": "lead_70jZ5hiVt5X31MZ3vJ0R0GJMqJEihkoF7TtSVFbN2ty",
"description": "Best. Show. Ever."
}Update an existing lead
PUT
/lead/{id}/
Update an existing lead. Supports non-destructive patches.
status:
- See description for
statusandstatus_idinPOST /lead/above.
custom.FIELD_ID (optional)
- See description for
custom.FIELD_IDinPOST /lead/above. - Additionally, you can unset a single field by using
{ "custom.FIELD_ID": null }, e.g.:
{ "custom.lcf_v6S011I6MqcbVvB2FA5Nk8dr5MkL8sWuCiG8cUleO9c": null }
curl -XPUT "https://api.close.com/api/v1/lead/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"description": "Best show ever canceled. Sad."
}Response Headers
Content-Type: application/json
Response Body
{
"status_id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Potential",
"tasks": [],
"display_name": "Bluth Company",
"addresses": [],
"name": "Bluth Company",
"contacts": [
{
"name": "Gob",
"title": "sr. vice president",
"date_updated": "2013-02-20T05:43:41.611000+00:00",
"phones": [
{
"phone": "+18004445555",
"phone_formatted": "+1 800-444-5555",
"type": "office"
}
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"id": "cont_qpjDKxbN3WWsuhaJjg2Qr9pkqHqe1yviZ5BS0dEyz05",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-20T05:30:24.844000+00:00",
"emails": [
{
"type": "office",
"email": "gob@example.com"
}
],
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
}
],
"date_updated": "2013-02-20T05:43:41.622000+00:00",
"html_url": "https://app.close.com/lead/lead_70jZ5hiVt5X31MZ3vJ0R0GJMqJEihkoF7TtSVFbN2ty/",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"url": "http://thebluthcompany.tumblr.com/",
"opportunities": [],
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2013-02-20T05:30:24.854000+00:00",
"id": "lead_70jZ5hiVt5X31MZ3vJ0R0GJMqJEihkoF7TtSVFbN2ty",
"description": "Best show ever canceled. Sad."
}Delete a lead
DELETE
/lead/{id}/
Delete a lead
curl -XDELETE "https://api.close.com/api/v1/lead/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Merge two leads
POST
/lead/merge/
Merge two leads. For details and definitions of 'source' and 'destination', see the Merge Leads feature in the UI.
curl -XPOST "https://api.close.com/api/v1/lead/merge/"
Request Headers
Content-Type: application/json
Request Body
{
"source": "lead_JCTqyXSXD42eGO6PlWOe5ase8VRDCpE7ITYti8Th2Ei",
"destination": "lead_6ivpsIOFYDEwCUz8sdftdoWqlKpLSNOAg9glZSLvZEG"
}Response Headers
Response Body
{}Contacts
Contacts represent individual people within a company/organization that you're selling to.
Each contact belongs to exactly one Lead and can contain multiple phone numbers, email addresses, and URLs.
If you're querying/searching for specific contacts, it's usually best to query the Leads endpoint (with a query parameter) instead of the Contacts endpoint directly. Then from your lead results you can inspect children Contacts.
List contacts
GET
/contact/
List contacts.
curl -XGET "https://api.close.com/api/v1/contact/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"name": "Tobias Fünke",
"title": "Blue Man Group (Understudy)",
"date_updated": "2013-02-06T20:53:09.334000+00:00",
"phones": [],
"created_by": null,
"id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-01T00:54:51.300000+00:00",
"emails": [
{
"type": "office",
"email": "tobiasfunke@close.com"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
},
{
"name": "Bruce Wayne",
"title": "The Dark Knight",
"date_updated": "2013-02-06T20:53:01.954000+00:00",
"phones": [
{
"country": "US",
"phone": "+16503334444",
"phone_formatted": "+1 650-333-4444",
"type": "office"
}
],
"created_by": null,
"id": "cont_o0kP3Nqyq0wxr5DLWIEm8mVr6ZpI0AhonKLDG0V5Qjh",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-01T00:54:51.331000+00:00",
"emails": [
{
"type": "office",
"email": "thedarkknight@close.com"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
},
{
"name": "Gob Bluth",
"title": "Magician",
"date_updated": "2013-02-06T20:48:55.240000+00:00",
"phones": [],
"created_by": null,
"id": "cont_E7dYM0ecRoFQosxiPFz8IxazhN4k11uW8Sh1UsXjNjo",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-01T00:54:51.298000+00:00",
"emails": [
{
"type": "office",
"email": "bluth@close.com"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
},
{
"name": "Close Support",
"title": null,
"date_updated": "2013-02-01T00:59:33.689000+00:00",
"phones": [
{
"country": "US",
"phone": "+18552567346",
"phone_formatted": "+1 855-256-7346",
"type": "office"
}
],
"created_by": null,
"id": "cont_uw6ONU4iBcQg4TyqOKAwl0F1amULG9ZZsY57kHHdJNE",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-01T00:54:51.203000+00:00",
"emails": [
{
"type": "office",
"email": "support@close.com"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
},
{
"name": "phil",
"title": "",
"date_updated": "2013-02-08T05:02:39.552000+00:00",
"phones": [],
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"id": "cont_eXZwc2SVL4G3xSR85jnfPny2ykvoAQndSyi1Doa2YLO",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-08T05:02:39.552000+00:00",
"emails": [
{
"type": "office",
"email": "phil@close.com"
}
],
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
},
{
"name": "Gob",
"title": "sr. vice president",
"date_updated": "2013-02-20T05:44:14.700000+00:00",
"phones": [
{
"country": "US",
"phone": "+18004445555",
"phone_formatted": "+1 800-444-5555",
"type": "office"
}
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"id": "cont_qpjDKxbN3WWsuhaJjg2Qr9pkqHqe1yviZ5BS0dEyz05",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-20T05:30:24.844000+00:00",
"emails": [
{
"type": "office",
"email": "gob@example.com"
}
],
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
{
"name": "Gob",
"title": "sr. vice president",
"date_updated": "2013-02-20T05:44:31.929000+00:00",
"phones": [
{
"country": "US",
"phone": "+18004445555",
"phone_formatted": "+1 800-444-5555",
"type": "office"
}
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"id": "cont_kfaRMPzwQ9yAOn96gVGUxKRKqsYv6QJStoLhlDEpquY",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-20T05:44:31.929000+00:00",
"emails": [
{
"type": "office",
"email": "gob@example.com"
}
],
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
{
"name": "Gob",
"title": "sr. vice president",
"date_updated": "2013-02-20T05:44:35.625000+00:00",
"phones": [
{
"country": "US",
"phone": "+18004445555",
"phone_formatted": "+1 800-444-5555",
"type": "office"
}
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"id": "cont_3lUrUYmceYjzeqrIqF5jpSppZemyxvgquE8Oq1kM6p0",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-20T05:44:35.625000+00:00",
"emails": [
{
"type": "office",
"email": "gob@example.com"
}
],
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
}
]
}Fetch a single contact
GET
/contact/{id}/
Fetch a single contact
curl -XGET "https://api.close.com/api/v1/contact/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "cont_3lUrUYmceYjzeqrIqF5jpSppZemyxvgquE8Oq1kM6p0",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_etYl6PwL12hkj14567kjolJwZuZehb9b85EDH9CKuAI",
"name": "Gob",
"title": "sr. vice president",
"phones": [
{
"country": "US",
"phone": "+18004445555",
"phone_formatted": "+1 800-444-5555",
"type": "office"
}
],
"emails": [
{
"type": "office",
"email": "gob@example.com"
}
],
"date_created": "2013-02-20T05:44:35.625000+00:00",
"date_updated": "2013-02-20T05:44:35.625000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
}Create a new contact
POST
/contact/
Create a new contact
curl -XPOST "https://api.close.com/api/v1/contact/"
Request Headers
Content-Type: application/json
Request Body
{
"lead_id":"lead_QyNaWw4fdSwxl5Mc5daMFf3Y27PpIcH0awPbC9l7uyo",
"name":"John Smith",
"title":"President",
"phones":[
{"phone":"9045551234","type":"mobile"}
],
"emails":[
{"email":"john@example.com","type":"office"}
],
"urls":[
{"url":"http://twitter.com/google/","type":"url"}
]
}Response Headers
Content-Type: application/json
Response Body
{
"id": "cont_sNIdBgngvbdTTEN1mspKgUqKAWfbul4IITvnWoRw1T7",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"name": "John Smith",
"title": "President",
"date_updated": "2013-03-07T23:23:21.495000+00:00",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"date_created": "2013-03-07T23:23:21.495000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"phones":[
{
"country": "US",
"phone": "+19045551234",
"phone_formatted": "+1 904-555-1234",
"type": "mobile"
}
],
"emails":[
{"email":"john@example.com","type":"office"}
],
"urls":[
{"url":"http://twitter.com/google/","type":"url"}
]
}Update an existing contact
PUT
/contact/{id}/
Update an existing contact.
curl -XPUT "https://api.close.com/api/v1/contact/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"name":"Johnny Smith",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "cont_sNIdBgngvbdTTEN1mspKgUqKAWfbul4IITvnWoRw1T7",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id":"lead_QyNaWw4fdSwxl5Mc5daMFf3Y27PpIcH0awPbC9l7uyo",
"name": "Johnny Smith",
"title": "President",
"date_updated": "2013-03-08T13:13:21.495000+00:00",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"date_created": "2013-03-07T23:23:21.495000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"phones":[
{
"country": "US",
"phone": "+19045551234",
"phone_formatted": "+1 904-555-1234",
"type": "mobile"
}
],
"emails":[
{"email":"john@example.com","type":"office"}
],
"urls":[
{"url":"http://twitter.com/google/","type":"url"}
]
}Delete a contact
Activities
Activities belong to Leads and can represent any type of activity that was performed on a Lead or its Contacts (e.g. Calls, Emails, Notes, etc.).
List or filter all activity types
GET
/activity/{?lead_id, user_id, user_id__in, contact_id, contact_id__in, _type, _type__in, date_created__gt, date_created__lt, _fields}
List or filter all activity types.
To list only a specific activity type (e.g., only Call or LeadStatusChange), use the other resources listed separately. When querying activities for a single lead (using the lead_id parameter), you can ask for multiple activity types using _type__in.
The following filtering parameters can only be used for listing activities on a single lead (using the lead_id parameter): user_id, user_id__in, contact_id, contact_id__in, _type, _type__in.
thread_emails parameter:
- (Default) when this parameter is not present,
Emailobjects will be returned for each email message. - A value of
truewill returnEmailThreadobjects representing email conversations. Stripped-down version ofEmailobjects will also be returned. - A value of
onlywill returnEmailThreadobjects representing email conversations.Emailobjects will not be returned.
curl -XGET "https://api.close.com/api/v1/activity/{?lead_id, user_id, user_id__in, contact_id, contact_id__in, _type, _type__in, date_created__gt, date_created__lt, _fields}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"_type": "Created",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"user_name": "Bruce Wayne",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-20T05:44:35.667000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"created_by_name": "Bruce Wayne",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"source": "api",
"contact_id": null,
"date_created": "2013-02-20T05:44:35.636000+00:00",
"id": "acti_ICUkwteuKAaJvhNqF1QBoVOWKQuSbFuOYoZxGeWQAeg",
"lead_id": "lead_pqXrF8figcDHN7HvaXmb4wTjpxnxpmqheEyjTYPfdi5"
},
{
"_type": "Created",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"user_name": "Bruce Wayne",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-20T05:44:31.955000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"created_by_name": "Bruce Wayne",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"source": "api",
"contact_id": null,
"date_created": "2013-02-20T05:44:31.940000+00:00",
"id": "acti_k8u1xLU5G9L0YLkxLqAHEZFB84oB7fN9vqjCgljfcFN",
"lead_id": "lead_6SY1tPBB1EnQneopPGSLsAmXVkTRf4P0r6Y6ntdPowL"
},
{
"_type": "Created",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"user_name": "Bruce Wayne",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-20T05:30:24.870000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"created_by_name": "Bruce Wayne",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"source": "api",
"contact_id": null,
"date_created": "2013-02-20T05:30:24.854000+00:00",
"id": "acti_0wDacWkNoKKVn7I8wCuEc1XbQ7lGQxCgZ9WNQn71P8j",
"lead_id": "lead_70jZ5hiVt5X31MZ3vJ0R0GJMqJEihkoF7TtSVFbN2ty"
},
{
"attachments": [],
"body_text": "Cool!\n\nThis is rad. <3\n\n\n______________________________________________\nSent via http://close.com/ - sales communication made simple",
"date_updated": "2013-02-08T05:03:16.281000+00:00",
"direction": "outgoing",
"contact_id": "cont_eXZwc2SVL4G3xSR85jnfPny2ykvoAQndSyi1Doa2YLO",
"id": "acti_C4DFcBED1FwLSDqn853hjc979h7DIuH2vwABzGWhRAO",
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"user_name": "Bruce Wayne",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by_name": "Bruce Wayne",
"to": [
"phil@close.com"
],
"subject": "Testing testing!!!!",
"opens": [],
"status": "sent",
"_type": "Email",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"envelope": {
"from": [
{
"email": "phil@close.com",
"name": "Phil Freo"
}
],
"sender": [
{
"email": "phil@close.com",
"name": "Phil Freo"
}
],
"to": [
{
"email": "phil@close.com",
"name": ""
}
],
"cc": [],
"bcc": [],
"reply_to": [],
"date": "Fri, 08 Feb 2013 05:03:15 +0000",
"in_reply_to": null,
"message_id": "<20130208050314.11553.33819@ec2-54-245-86-79.us-west-2.compute.amazonaws.com>",
"subject": "Testing testing!!!!"
},
"body_html": "Cool!<br>\n<br>\nThis is rad. <3<br>\n<br><br>______________________________________________<br>Sent via <a href='http://close.com/?utm_source=signature&utm_medium=email&utm_campaign=signature'>Close</a> – sales communication made simple",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"body_text_quoted": [
{
"text": "Cool!\n\nThis is rad. <3\n\n\n______________________________________________\nSent via http://close.com/ - sales communication made simple",
"expand": true
}
],
"send_attempts": [],
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"sender": "phil@close.com",
"bcc": [],
"date_created": "2013-02-08T05:02:42.050000+00:00",
"template_id": null,
"cc": []
},
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"_type": "Note",
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"user_name": "Bruce Wayne",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-01T01:06:35.668000+00:00",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by_name": "Bruce Wayne",
"note": "Welcome to Close! Get started by:\n\n1. Import your leads! Use our \"Bulk CSV Upload\" tool by clicking your name in the top right. Add leads manually by clicking \"New Lead\" in the lower left.\n\n2. Invite your co-workers!\n\n3. Setup two-way syncing of your emails by going to Settings -> Email Settings.",
"contact_id": null,
"date_created": "2013-02-01T01:05:04.070000+00:00",
"id": "acti_XOyG7jURMfsLgKuYGqbQ4Qp7L5a16pQOcDfTgotqDak",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h"
},
{
"attachments": [],
"body_text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"date_updated": "2013-02-01T00:56:04.184000+00:00",
"direction": "incoming",
"contact_id": "cont_8NNOJnVwmHQEYuVOgJ4B4zU7g9RUxYH4JnPjza5Vr6t",
"id": "acti_WuIVvTT9b3zLmOOWalxK0OrqtdkxEEdu4mNr1TPGb2o",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "Bruce Wayne",
"created_by": null,
"to": [
"phil+sample@close.com"
],
"subject": "Welcome to Close!",
"opens": [],
"status": "inbox",
"_type": "Email",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"envelope": {
"from": [
{
"email": "karan@close.com",
"name": ""
}
],
"sender": [
{
"email": "karan@close.com",
"name": ""
}
],
"to": [
{
"email": "phil+sample@close.com",
"name": ""
}
],
"cc": [],
"bcc": [],
"reply_to": [],
"date": "Fri, 01 Feb 2013 00:54:51 +0000",
"in_reply_to": null,
"message_id": "<20130201005451.14369.20369@ec2-54-245-86-79.us-west-2.compute.amazonaws.com>",
"subject": "Welcome to Close!"
},
"body_html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"body_text_quoted": [
{
"text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"expand": true
}
],
"send_attempts": [],
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"sender": "karan@close.com",
"bcc": [],
"date_created": "2013-02-01T00:54:51.274000+00:00",
"template_id": null,
"cc": []
}
]
}List or filter all Created activities
GET
/activity/created/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all Created activities.
curl -XGET "https://api.close.com/api/v1/activity/created/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"_type": "Created",
"contact_id": null,
"created_by": "user_rvXdcXaK4bHVRx4F3NLilX0devg9jBImlp3v6D9IYqh",
"created_by_name": "Bruce Wayne",
"date_created": "2015-10-27T03:55:41.251000+00:00",
"date_updated": "2015-10-27T03:55:41.252000+00:00",
"id": "acti_Lx3fnL9Mq77beBRaMEQmk6rZqxUTVIIQ4MjFFGQ772y",
"import_id": null,
"lead_id": "lead_1aW9yllGxSZwPa3E8lf3IkBJpVHTjJUrsM2rX9n9nSX",
"organization_id": "orga_Bkhj8tDhPUehdIKungGNdFKJL9e8qkj8kn00oMfxq8l",
"source": "ui",
"updated_by": "user_rvXdcXaK4bHVRx4F3NLilX0devg9jBImlp3v6D9IYqh",
"updated_by_name": "Bruce Wayne",
"user_id": "user_rvXdcXaK4bHVRx4F3NLilX0devg9jBImlp3v6D9IYqh",
"user_name": "Bruce Wayne",
"users": []
}
]
}List or filter all Note activities
GET
/activity/note/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all Note activities.
curl -XGET "https://api.close.com/api/v1/activity/note/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"_type": "Note",
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"user_name": "Bruce Wayne",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-01T01:06:35.668000+00:00",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by_name": "Bruce Wayne",
"note": "Welcome to Close! Get started by:\n\n1. Import your leads! Use our \"Bulk CSV Upload\" tool by clicking your name in the top right. Add leads manually by clicking \"New Lead\" in the lower left.\n\n2. Invite your co-workers!\n\n3. Setup two-way syncing of your emails by going to Settings -> Email Settings.",
"contact_id": null,
"date_created": "2013-02-01T01:05:04.070000+00:00",
"id": "acti_XOyG7jURMfsLgKuYGqbQ4Qp7L5a16pQOcDfTgotqDak",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h"
}
]
}List or filter all EmailThread activities
GET
/activity/emailthread/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all EmailThread activities.
You'll get one object per email conversation (generally grouped by subject).
curl -XGET "https://api.close.com/api/v1/activity/emailthread/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"_type": "EmailThread",
"emails": [
{
"_type": "Email",
"status": "sent",
"sender": "Steli Efti <steli@close.com>",
"subject": "Excited to have you on board!",
"body_preview": "Hey Karen,\r\n\r\nThanks for signing up for Close. My name is Steli Efti and I'm\r\nthe CEO of Close. Please let me know if I can do anything to\r\nhelp make your trial into a massive success.\r\n\r\nAdditi",
"to": [
"karen@example.com"
],
"cc": [],
"bcc": [],
"direction": "outgoing",
"date_sent": "2014-12-07T04:10:46+00:00",
"contact_id": "cont_alksdjfalksdfj8NzQM56BzBZ8X2GWaowuifsOeWyeJ",
"created_by": null,
"created_by_name": null,
"date_created": "2014-12-07T04:10:46+00:00",
"date_updated": "2014-12-07T04:11:00.459000+00:00",
"email_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"envelope": {
"bcc": [],
"cc": [],
"date": "Sun, 07 Dec 2014 04:10:46 +0000",
"from": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"in_reply_to": null,
"message_id": "<5483d346af89c_c0031a60fdc11130711c@ns5001546.ip-192-95-32.net.mail>",
"reply_to": [],
"sender": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"subject": "Excited to have you on board!",
"to": [
{
"email": "karen@example.com",
"name": null
}
]
},
"id": "acti_12342j3451lk25iH1Rrtk9LWxwpUZmHygjww4c5iFw4",
"in_reply_to_id": null,
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"message_ids": [
"<5483d346af89c_c0031a60fdc11130711c@ns5001546.ip-192-95-32.net.mail>"
],
"opens": [],
"opens_summary": null,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"references": [],
"send_attempts": [],
"template_id": null,
"template_name": null,
"thread_id": "acti_giHHCV8uOniX2wuFmKY14VWqOEq5zXxWi6FQL88MoNH",
"updated_by": null,
"updated_by_name": null,
"user_id": "user_fU7Pe8JfLLEa0EgEBYNyK5ecCPKzBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [],
"attachments": [],
"sequence_subscription_id": "sub_wRlAku35U53xEV7PcNY3Qo",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sequence_name": "My Sequence"
},
{
"_type": "Email",
"to": [
"carlos@abc.com"
],
"cc": [],
"bcc": [],
"body_preview": "Hey Carlos,\r\n\r\nThanks for signing up for Close. My name is Steli Efti and I'm\r\nthe CEO of Close. Please let me know if I can do anything to\r\nhelp make your trial into a massive success.\r\n\r\nAddit",
"contact_id": "cont_Hw4160e5c61QoFpEkvbUeGYJ0uDMLODYfrBRLWDFHh6",
"created_by": null,
"created_by_name": null,
"date_created": "2014-11-28T17:26:00+00:00",
"date_sent": "2014-11-28T17:26:00+00:00",
"date_updated": "2014-11-28T17:26:47.740000+00:00",
"direction": "outgoing",
"email_account_id": "emailacct_eLq7Zxa3CPKgapCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"envelope": {
"bcc": [],
"cc": [],
"date": "Fri, 28 Nov 2014 17:26:00 +0000",
"from": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"in_reply_to": null,
"message_id": "<5478b0283055a_724e3fb94e13cb5c60513397@ns5001376.ip-192-95-32.net.mail>",
"reply_to": [],
"sender": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"subject": "Excited to have you on board!",
"to": [
{
"email": "carlos@abc.com",
"name": null
}
]
},
"id": "acti_3ANoOJE7DkTwxG9s1TY3SP3VhiJFeua3gt85nuzb0by",
"in_reply_to_id": null,
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"message_ids": [
"<5478b0283055a_724e3fb94e13cb5c60513397@ns5001376.ip-192-95-32.net.mail>"
],
"need_smtp_credentials": false,
"opens": [],
"opens_summary": null,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"references": [],
"send_attempts": [],
"sender": "Steli Efti <steli@close.com>",
"status": "sent",
"subject": "Excited to have you on board!",
"template_id": null,
"template_name": null,
"thread_id": "acti_giHHCV8uOniX2wuFmKY14VWqOEq5zXxWi6FQL88MoNH",
"updated_by": null,
"updated_by_name": null,
"user_id": "user_fU7Pe8JfLLEa0EgEBYNyK5ecCPKzBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [],
"attachments": [],
"sequence_subscription_id": null,
"sequence_id": null,
"sequence_name": null
},
{
"_type": "Email",
"sender": "Steli Efti <steli@close.com>",
"status": "sent",
"subject": "Excited to have you on board!",
"to": [
"ohad@abc.com"
],
"cc": [],
"bcc": [],
"body_preview": "Hey TrueAccord,\r\n\r\nThanks for signing up for Close. My name is Steli Efti and I'm\r\nthe CEO of Close. Please let me know if I can do anything to\r\nhelp make your trial into a massive success.\r\n\r\nA",
"contact_id": "cont_6d0dRVHWGMvsJLFjAms1xTL0LCeQoRVWyZtpQs0Y98S",
"created_by": null,
"created_by_name": null,
"date_created": "2014-11-26T10:15:44+00:00",
"date_sent": "2014-11-26T10:15:44+00:00",
"date_updated": "2014-11-26T10:17:58.234000+00:00",
"direction": "outgoing",
"email_account_id": "emailacct_eLq7Zxa3CPKgapCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"envelope": {
"bcc": [],
"cc": [],
"date": "Wed, 26 Nov 2014 10:15:44 +0000",
"from": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"in_reply_to": null,
"message_id": "<5475a850a030a_620f1ba3e246281806c1@ns5000834.ip-142-4-219.net.mail>",
"reply_to": [],
"sender": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"subject": "Excited to have you on board!",
"to": [
{
"email": "ohad@trueaccord.com",
"name": null
}
]
},
"id": "acti_lcAFcE1n7vbkjtlcwpSSLGpheZKBSrmrPFcCM9S13q0",
"in_reply_to_id": null,
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"message_ids": [
"<5475a850a030a_620f1ba3e246281806c1@ns5000834.ip-142-4-219.net.mail>"
],
"need_smtp_credentials": false,
"opens": [],
"opens_summary": null,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"references": [],
"send_attempts": [],
"template_id": null,
"template_name": null,
"thread_id": "acti_giHHCV8uOniX2wuFmKY14VWqOEq5zXxWi6FQL88MoNH",
"updated_by": null,
"updated_by_name": null,
"user_id": "user_fU7Pe8JfLLEa0EgEBYNyK5ecCPKzBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [],
"attachments": [],
"sequence_subscription_id": null,
"sequence_id": null,
"sequence_name": null
}
],
"id": "acti_giHHCV8uOnialksjdflaksjdflq5zXxWi6FQL88MoNH",
"latest_normalized_subject": "Excited to have you on board!",
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"n_emails": 3,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"participants": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"user_id": "user_fU7Pe8JfLLEa0EalksjdflakjsdfBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [
"user_fU7Pe8JfLLEa0EalksjdflakjsdfBE31ZG0ayYJqA9n"
],
"contact_id": null,
"created_by": null,
"created_by_name": null,
"updated_by": null,
"updated_by_name": null,
"date_created": "2014-12-07T04:10:46+00:00",
"date_updated": "2014-12-07T04:11:00.476000+00:00"
}
]
}List or filter all Email activities
GET
/activity/email/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all Email activities.
You'll get one object per email message.
curl -XGET "https://api.close.com/api/v1/activity/email/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "acti_C4DFcBED1FwLSDqn853hjc979h7DIuH2vwABzGWhRAO",
"_type": "Email",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"contact_id": "cont_eXZwc2SVL4G3xSR85jnfPny2ykvoAQndSyi1Doa2YLO",
"date_created": "2013-02-08T05:02:42.050000+00:00",
"date_updated": "2013-02-08T05:03:16.281000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"direction": "outgoing",
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"user_name": "John Wayne",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by_name": "Bruce Wayne",
"sender": "phil@close.com",
"to": [
"phil@close.com"
],
"cc": [],
"bcc": [],
"subject": "Testing testing!!!!",
"envelope": {
"from": [
{
"email": "phil@close.com",
"name": "Phil Freo"
}
],
"sender": [
{
"email": "phil@close.com",
"name": "Phil Freo"
}
],
"to": [
{
"email": "phil@close.com",
"name": ""
}
],
"cc": [],
"bcc": [],
"reply_to": [],
"date": "Fri, 08 Feb 2013 05:03:15 +0000",
"in_reply_to": null,
"message_id": "<20130208050314.11553.33819@ec2-54-245-86-79.us-west-2.compute.amazonaws.com>",
"subject": "Testing testing!!!!"
},
"body_text": "Cool!\n\nThis is rad. <3\n\n\n______________________________________________\nSent via http://close.com/ - sales communication made simple",
"body_html": "Cool!<br>\n<br>\nThis is rad. <3<br>\n<br><br>______________________________________________<br>Sent via <a href='http://close.com/?utm_source=signature&utm_medium=email&utm_campaign=signature'>Close</a> – sales communication made simple",
"body_text_quoted": [
{
"text": "Cool!\n\nThis is rad. <3\n\n\n______________________________________________\nSent via http://close.com/ - sales communication made simple",
"expand": true
}
],
"attachments":[
{
"url": "https://closeio-filepicker.s3.amazonaws.com/Cji8OPSg39M%3Dscreenshot.png",
"filename": "screenshot.png",
"size": 1108447,
"content_type": "image/png"
}
],
"status": "sent",
"opens": [],
"template_id": null,
"send_attempts": [],
"sequence_subscription_id": "sub_wRlAku35U53xEV7PcNY3Qo",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sequence_name": "My Sequence"
},
{
"attachments": [],
"body_text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"date_updated": "2013-02-01T00:56:04.184000+00:00",
"direction": "incoming",
"contact_id": "cont_8NNOJnVwmHQEYuVOgJ4B4zU7g9RUxYH4JnPjza5Vr6t",
"id": "acti_WuIVvTT9b3zLmOOWalxK0OrqtdkxEEdu4mNr1TPGb2o",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by": null,
"to": [
"phil+sample@close.com"
],
"subject": "Welcome to Close!",
"opens": [],
"status": "inbox",
"_type": "Email",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"envelope": {
"from": [
{
"email": "karan@close.com",
"name": ""
}
],
"sender": [
{
"email": "karan@close.com",
"name": ""
}
],
"to": [
{
"email": "phil+sample@close.com",
"name": ""
}
],
"cc": [],
"bcc": [],
"reply_to": [],
"date": "Fri, 01 Feb 2013 00:54:51 +0000",
"in_reply_to": null,
"message_id": "<20130201005451.14369.20369@ec2-54-245-86-79.us-west-2.compute.amazonaws.com>",
"subject": "Welcome to Close!"
},
"body_html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"body_text_quoted": [
{
"text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"expand": true
}
],
"send_attempts": [],
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"sender": "karan@close.com",
"bcc": [],
"date_created": "2013-02-01T00:54:51.274000+00:00",
"template_id": null,
"cc": []
}
]
}List or filter all SMS activities
GET
/activity/sms/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all SMS activities.
curl -XGET "https://api.close.com/api/v1/activity/sms/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "acti_12358hIUhaklslYoYSbtozZuUTyB2zO2nhm7iVSpZpp",
"_type": "SMS",
"date_sent": null,
"direction": "inbound",
"status": "inbox",
"cost": "1",
"local_phone": "+16503334444",
"local_country_iso": "US",
"remote_phone": "+18183004000",
"remote_phone_formatted": "+1 818-300-4000",
"remote_country_iso": "US",
"text": "SMS in Close? HUZZAH!!!",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_iuSXNk1x3446ggPVwQS7ynmp8pGRIDieRYiCnuo4yFb",
"contact_id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
"user_id": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Tobias Fuenke",
"created_by": null,
"created_by_name": null,
"updated_by": null,
"updated_by_name": null,
"date_created": "2016-10-03T16:06:11.167000+00:00",
"date_updated": "2016-10-03T16:06:11.167000+00:00"
}
]
}List or filter all Call activities
GET
/activity/call/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all Call activities.
A Call is made:
- via calling a lead directly or receiving an incoming call from one (regular call)
- via the dialer using the power behavior (power dialer call)
- via the dialer using the predictive behavior (predictive dialer call)
This is exposed in the call_method field that can have the values regular, power or predictive respectively.
Every call also has a disposition associated with it. The values can be:
answeredif the call was answered.no-answerif the call was not answered.vm-answerif a call was sent to voicemail, but the caller hung up without leaving a message (currently only applicable to incoming calls).vm-leftif a voicemail was left on an incoming call or dropped on an outgoing call.busyif the call was not connected because the destination was busy.blockedif Close did not allow the call to take place, e.g. due to the number being invalid.errorif an unexpected error occurred in Close or on our carrier's side.abandonedif the call was abandoned. This can only happen with the predictive dialer if no sales rep is available for a connected call.
The cost of the call is in US cents and is a decimal number.
curl -XGET "https://api.close.com/api/v1/activity/call/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"_type": "Call",
"voicemail_url": null,
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_updated": "2013-02-20T06:34:35.656000+00:00",
"recording_url": null,
"voicemail_duration": null,
"direction": "outbound",
"disposition": "answered",
"source": "Close.io",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"note": "",
"local_phone": "+16505556666",
"local_phone_formatted": "+1 650-555-6666",
"remote_phone": "+16503334444",
"remote_phone_formatted": "+1 650-333-4444",
"phone": "+16503334444",
"contact_id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
"date_created": "2013-02-20T06:34:33.637000+00:00",
"duration": 10,
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"id": "acti_Ay0QqN91HKAHVQUesISYV8QlhDobGfWb1Ui3TE75pJR",
"lead_id": "lead_s6vHFTK1TSRoH6otXOexWDO9jM4xyb1kELHDoU7Fdsp",
"call_method": "regular",
"dialer_id": null,
"dialer_saved_search_id": null,
"cost": "2",
"local_country_iso": "US",
"remote_country_iso": "US"
}
]
}List or filter all Meeting activities
GET
/activity/meeting/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all Meeting activities.
Note: This feature is currently in beta.
A meeting activity can have the following statuses:
upcomingif the meeting is in the futurein-progressif the meeting is currently in progresscompletedif the meeting happened and has endedcanceledif the meeting was deleted from all synced calendars, all participants that exist as contacts on a lead were removed from the meeting, or the meeting was moved to an "all day" event after it was synced on a lead pagedeclined-by-leadif at least one contact on the lead that is a part of the attendees list declined the meeting, and no other contacts on the lead accepted the meetingdeclined-by-orgif all Close users on the meeting declined to attend
Each contact in the attendees array can have the following statuses:
noreplyif the attendee has yet to reply to the meeting inviteyesif the attendee has replied yes to the meeting invitenoif the attendee has replied no to the meeting invitemaybeif the attendee has replied maybe to the meeting invite
The is_recurring will be true if a meeting is a recurring meeting on your Google Calendar.
The date_created field on Meeting activities refers to the date and time the meeting starts, not the date and time when the Meeting activity was first synced to the lead in Close.
curl -XGET "https://api.close.com/api/v1/activity/meeting/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"date_updated": "2019-10-11T16:18:17.942000+00:00",
"created_by_name": "Eric Engoron",
"contact_id": null,
"duration": 3600,
"id": "acti_qwA2IPmjYyMQQ2UWuNxBOtc2CbZtRUOb5JkS1i3Qo1b",
"updated_by_name": "Eric Engoron",
"updated_by": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"attendees": [
{
"status": "noreply",
"user_id": null,
"name": "Bruce Wayne",
"contact_id": "cont_V3RuqD9VJKJWOtPsoH7EMy3MnKoFED2Ulgd4g87Ayqc",
"is_organizer": false,
"email": "bruce@wayneenterprises.com"
},
{
"status": "yes",
"user_id": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"name": null,
"contact_id": null,
"is_organizer": true,
"email": "eric@close.io"
}
],
"title": "Bruce Wayne Interview",
"created_by": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"calendar_event_link": "https://www.google.com/calendar/event?eid=NzlrNGRoMmk5bm9jZDEwOGtjMmY3Y2RzODggZXJpY0BjbG9zZS5pbw",
"note": "──────────\nEric Engoron is inviting you to a scheduled Zoom meeting to find out if you're really Batman.\n\nJoin Zoom Meeting\nhttps://zoom.us/j/zoommeeting\n\n──────────",
"source": "calendar",
"location": "https://zoom.us/j/zoommeeting",
"user_name": "Eric Engoron",
"status": "upcoming",
"_type": "Meeting",
"users": [
"user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn"
],
"organization_id": "orga_OFkz961guT4YZzCZ1kFlxDSVfHq4tLDsWshAoYopdjF",
"user_id": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"ends_at": "2019-10-11T17:30:00+00:00",
"connected_account_id": "emailacct_OoSyqxjm1HbuxcRsOyrm2SwR1uOTBdHKPdhAaf9mhUp",
"is_recurring": false,
"lead_id": "lead_Qq33JAqr6zrgqtJGkKv7XQxTnQxpTEJA7Mfcx98ZrWe",
"starts_at": "2019-10-11T16:30:00+00:00",
"date_created": "2019-10-11T16:30:00+00:00"
}
]
}List or filter all LeadStatusChange activities
GET
/activity/status_change/lead/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all LeadStatusChange activities.
curl -XGET "https://api.close.com/api/v1/activity/status_change/lead/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"organization_id": "orga_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"_type": "LeadStatusChange",
"contact_id": null,
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Anthony Nemitz",
"date_created": "2013-08-23T20:57:45.956000+00:00",
"date_updated": "2013-08-23T20:57:45.956000+00:00",
"lead_id": "lead_DwJwyY8nynRQicBMFPFccrbAJHT1bxv7t31UiphS9kv",
"new_status_id": "stat_t7Zd2uspYPvBafR5bu9agrFZFs8GToWIbDnkqSk8nT8",
"new_status_label": "Trial Qualified",
"old_status_id": "stat_TRuQucMjSlSSV6cGAQixHBNyU2FS9zDyixNguwlfXxu",
"old_status_label": "Trial",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Anthony Nemitz",
"user_id": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Anthony Nemitz",
"id": "acti_jSqoxKYTY522iEfrKfKzqjhw5zP8uS59SQx38KGbbhx"
}
]
}List or filter all OpportunityStatusChange activities
GET
/activity/status_change/opportunity/{?lead_id, opportunity_id, user_id, date_created__gt, date_created__lt}
List or filter all OpportunityStatusChange activities.
curl -XGET "https://api.close.com/api/v1/activity/status_change/opportunity/{?lead_id, opportunity_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"organization_id": "orga_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"_type": "OpportunityStatusChange",
"contact_id": null,
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Anthony Nemitz",
"date_created": "2013-08-23T21:21:11.862000+00:00",
"date_updated": "2013-08-23T21:21:11.862000+00:00",
"lead_id": "lead_0VaTsortzKpCv1ik6hbNoudduuD0m2Itevet0fKX39G",
"new_status_id": "stat_DetsqwxFOOHx2JnhqtovutN3zeuARGfzB21x5t1W88G",
"new_status_label": "Won",
"new_status_type": "won",
"new_pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"old_status_id": "stat_ue534UFRaocoMJJA9CYCwnMsRJP2qt6YGnpZOAx7ckK",
"old_status_label": "Active",
"old_status_type": "active",
"old_pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"opportunity_date_won": "2013-08-23",
"opportunity_id": "oppo_fn2kSFXS06akJ7XisR7vQQeObyK4upCc43RiAx1Vyz6",
"opportunity_value": 0,
"opportunity_value_formatted": null,
"opportunity_value_currency": "USD",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Anthony Nemitz",
"user_id": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Anthony Nemitz",
"id": "acti_CAI2lO44gRLMIvgsKfPZghRyuv1h8S3l7c4cDznXukd"
}
]
}List or filter all TaskCompleted activities
GET
/activity/task_completed/{?lead_id, user_id, date_created__gt, date_created__lt}
List or filter all TaskCompleted activities.
curl -XGET "https://api.close.com/api/v1/activity/task_completed/{?lead_id, user_id, date_created__gt, date_created__lt}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"_type": "TaskCompleted",
"id": "acti_asjiweURMfsLgKuYGqbQ4Qp7L5a16pQOcDfTgotqDak",
"task_id": "task_ask2cItUeDL0jvuoJIcOocrqhqVVnLUZrEbcdM3ihhT",
"task_text": "Follow up",
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by_name": "Stefan Wójcik",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Stefan Wójcik",
"organization_id": "orga_j23nASDFzqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h"
"date_created": "2013-02-01T01:05:04.070000+00:00",
"date_updated": "2013-02-01T01:06:35.668000+00:00",
}
]
}Fetch a single Created activity
GET
/activity/created/{id}/
Fetch a single Created activity
curl -XGET "https://api.close.com/api/v1/activity/created/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"_type": "Created",
"contact_id": null,
"created_by": "user_rvXdcXaK4bHVRx4F3NLilX0devg9jBImlp3v6D9IYqh",
"created_by_name": "Bruce Wayne",
"date_created": "2015-10-27T03:55:41.251000+00:00",
"date_updated": "2015-10-27T03:55:41.252000+00:00",
"id": "acti_Lx3fnL9Mq77beBRaMEQmk6rZqxUTVIIQ4MjFFGQ772y",
"import_id": null,
"lead_id": "lead_1aW9yllGxSZwPa3E8lf3IkBJpVHTjJUrsM2rX9n9nSX",
"organization_id": "orga_Bkhj8tDhPUehdIKungGNdFKJL9e8qkj8kn00oMfxq8l",
"source": "ui",
"updated_by": "user_rvXdcXaK4bHVRx4F3NLilX0devg9jBImlp3v6D9IYqh",
"updated_by_name": "Bruce Wayne",
"user_id": "user_rvXdcXaK4bHVRx4F3NLilX0devg9jBImlp3v6D9IYqh",
"user_name": "Bruce Wayne",
"users": []
}Fetch a single Note activity
GET
/activity/note/{id}/
Fetch a single Note activity
curl -XGET "https://api.close.com/api/v1/activity/note/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"_type": "Note",
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"user_name": "Bruce Wayne",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-01T01:06:35.668000+00:00",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by_name": "Bruce Wayne",
"note": "Welcome to Close! Get started by:\n\n1. Import your leads! Use our \"Bulk CSV Upload\" tool by clicking your name in the top right. Add leads manually by clicking \"New Lead\" in the lower left.\n\n2. Invite your co-workers!\n\n3. Setup two-way syncing of your emails by going to Settings -> Email Settings.",
"contact_id": null,
"date_created": "2013-02-01T01:05:04.070000+00:00",
"id": "acti_XOyG7jURMfsLgKuYGqbQ4Qp7L5a16pQOcDfTgotqDak",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h"
}Fetch a single EmailThread activity
GET
/activity/emailthread/{id}/
Fetch a single EmailThread activity
curl -XGET "https://api.close.com/api/v1/activity/emailthread/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"_type": "EmailThread",
"emails": [
{
"_type": "Email",
"status": "sent",
"sender": "Steli Efti <steli@close.com>",
"subject": "Excited to have you on board!",
"body_preview": "Hey Karen,\r\n\r\nThanks for signing up for Close. My name is Steli Efti and I'm\r\nthe CEO of Close. Please let me know if I can do anything to\r\nhelp make your trial into a massive success.\r\n\r\nAdditi",
"to": [
"karen@example.com"
],
"cc": [],
"bcc": [],
"direction": "outgoing",
"date_sent": "2014-12-07T04:10:46+00:00",
"contact_id": "cont_alksdjfalksdfj8NzQM56BzBZ8X2GWaowuifsOeWyeJ",
"created_by": null,
"created_by_name": null,
"date_created": "2014-12-07T04:10:46+00:00",
"date_updated": "2014-12-07T04:11:00.459000+00:00",
"email_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"envelope": {
"bcc": [],
"cc": [],
"date": "Sun, 07 Dec 2014 04:10:46 +0000",
"from": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"in_reply_to": null,
"message_id": "<5483d346af89c_c0031a60fdc11130711c@ns5001546.ip-192-95-32.net.mail>",
"reply_to": [],
"sender": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"subject": "Excited to have you on board!",
"to": [
{
"email": "karen@example.com",
"name": null
}
]
},
"id": "acti_12342j3451lk25iH1Rrtk9LWxwpUZmHygjww4c5iFw4",
"in_reply_to_id": null,
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"message_ids": [
"<5483d346af89c_c0031a60fdc11130711c@ns5001546.ip-192-95-32.net.mail>"
],
"opens": [],
"opens_summary": null,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"references": [],
"send_attempts": [],
"template_id": null,
"template_name": null,
"thread_id": "acti_giHHCV8uOniX2wuFmKY14VWqOEq5zXxWi6FQL88MoNH",
"updated_by": null,
"updated_by_name": null,
"user_id": "user_fU7Pe8JfLLEa0EgEBYNyK5ecCPKzBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [],
"attachments": [],
"sequence_subscription_id": "sub_wRlAku35U53xEV7PcNY3Qo",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sequence_name": "My Sequence"
},
{
"_type": "Email",
"to": [
"carlos@abc.com"
],
"cc": [],
"bcc": [],
"body_preview": "Hey Carlos,\r\n\r\nThanks for signing up for Close. My name is Steli Efti and I'm\r\nthe CEO of Close. Please let me know if I can do anything to\r\nhelp make your trial into a massive success.\r\n\r\nAddit",
"contact_id": "cont_Hw4160e5c61QoFpEkvbUeGYJ0uDMLODYfrBRLWDFHh6",
"created_by": null,
"created_by_name": null,
"date_created": "2014-11-28T17:26:00+00:00",
"date_sent": "2014-11-28T17:26:00+00:00",
"date_updated": "2014-11-28T17:26:47.740000+00:00",
"direction": "outgoing",
"email_account_id": "emailacct_eLq7Zxa3CPKgapCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"envelope": {
"bcc": [],
"cc": [],
"date": "Fri, 28 Nov 2014 17:26:00 +0000",
"from": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"in_reply_to": null,
"message_id": "<5478b0283055a_724e3fb94e13cb5c60513397@ns5001376.ip-192-95-32.net.mail>",
"reply_to": [],
"sender": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"subject": "Excited to have you on board!",
"to": [
{
"email": "carlos@abc.com",
"name": null
}
]
},
"id": "acti_3ANoOJE7DkTwxG9s1TY3SP3VhiJFeua3gt85nuzb0by",
"in_reply_to_id": null,
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"message_ids": [
"<5478b0283055a_724e3fb94e13cb5c60513397@ns5001376.ip-192-95-32.net.mail>"
],
"need_smtp_credentials": false,
"opens": [],
"opens_summary": null,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"references": [],
"send_attempts": [],
"sender": "Steli Efti <steli@close.com>",
"status": "sent",
"subject": "Excited to have you on board!",
"template_id": null,
"template_name": null,
"thread_id": "acti_giHHCV8uOniX2wuFmKY14VWqOEq5zXxWi6FQL88MoNH",
"updated_by": null,
"updated_by_name": null,
"user_id": "user_fU7Pe8JfLLEa0EgEBYNyK5ecCPKzBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [],
"attachments": [],
"sequence_subscription_id": null,
"sequence_id": null,
"sequence_name": null
},
{
"_type": "Email",
"sender": "Steli Efti <steli@close.com>",
"status": "sent",
"subject": "Excited to have you on board!",
"to": [
"ohad@abc.com"
],
"cc": [],
"bcc": [],
"body_preview": "Hey TrueAccord,\r\n\r\nThanks for signing up for Close. My name is Steli Efti and I'm\r\nthe CEO of Close. Please let me know if I can do anything to\r\nhelp make your trial into a massive success.\r\n\r\nA",
"contact_id": "cont_6d0dRVHWGMvsJLFjAms1xTL0LCeQoRVWyZtpQs0Y98S",
"created_by": null,
"created_by_name": null,
"date_created": "2014-11-26T10:15:44+00:00",
"date_sent": "2014-11-26T10:15:44+00:00",
"date_updated": "2014-11-26T10:17:58.234000+00:00",
"direction": "outgoing",
"email_account_id": "emailacct_eLq7Zxa3CPKgapCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"envelope": {
"bcc": [],
"cc": [],
"date": "Wed, 26 Nov 2014 10:15:44 +0000",
"from": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"in_reply_to": null,
"message_id": "<5475a850a030a_620f1ba3e246281806c1@ns5000834.ip-142-4-219.net.mail>",
"reply_to": [],
"sender": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"subject": "Excited to have you on board!",
"to": [
{
"email": "ohad@trueaccord.com",
"name": null
}
]
},
"id": "acti_lcAFcE1n7vbkjtlcwpSSLGpheZKBSrmrPFcCM9S13q0",
"in_reply_to_id": null,
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"message_ids": [
"<5475a850a030a_620f1ba3e246281806c1@ns5000834.ip-142-4-219.net.mail>"
],
"need_smtp_credentials": false,
"opens": [],
"opens_summary": null,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"references": [],
"send_attempts": [],
"template_id": null,
"template_name": null,
"thread_id": "acti_giHHCV8uOniX2wuFmKY14VWqOEq5zXxWi6FQL88MoNH",
"updated_by": null,
"updated_by_name": null,
"user_id": "user_fU7Pe8JfLLEa0EgEBYNyK5ecCPKzBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [],
"attachments": [],
"sequence_subscription_id": null,
"sequence_id": null,
"sequence_name": null
}
],
"id": "acti_giHHCV8uOnialksjdflaksjdflq5zXxWi6FQL88MoNH",
"latest_normalized_subject": "Excited to have you on board!",
"lead_id": "lead_5cIz6MHYMYEJLDTJRzoyfLHAMymuWlPweEMvslHoBf5",
"n_emails": 3,
"organization_id": "orga_abcdefghijklmnoOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"participants": [
{
"email": "steli@close.com",
"name": "Steli Efti"
}
],
"user_id": "user_fU7Pe8JfLLEa0EalksjdflakjsdfBE31ZG0ayYJqA9n",
"user_name": "Steli Efti",
"users": [
"user_fU7Pe8JfLLEa0EalksjdflakjsdfBE31ZG0ayYJqA9n"
],
"contact_id": null,
"created_by": null,
"created_by_name": null,
"updated_by": null,
"updated_by_name": null,
"date_created": "2014-12-07T04:10:46+00:00",
"date_updated": "2014-12-07T04:11:00.476000+00:00"
}Fetch a single Email activity
GET
/activity/email/{id}/
Fetch a single Email activity
curl -XGET "https://api.close.com/api/v1/activity/email/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"attachments": [],
"body_text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"date_updated": "2013-02-01T00:56:04.184000+00:00",
"direction": "incoming",
"contact_id": "cont_8NNOJnVwmHQEYuVOgJ4B4zU7g9RUxYH4JnPjza5Vr6t",
"id": "acti_WuIVvTT9b3zLmOOWalxK0OrqtdkxEEdu4mNr1TPGb2o",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by": null,
"to": [
"phil+sample@close.com"
],
"subject": "Welcome to Close!",
"opens": [],
"status": "inbox",
"_type": "Email",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Bruce Wayne",
"envelope": {
"from": [
{
"email": "karan@close.com",
"name": ""
}
],
"sender": [
{
"email": "karan@close.com",
"name": ""
}
],
"to": [
{
"email": "phil+sample@close.com",
"name": ""
}
],
"cc": [],
"bcc": [],
"reply_to": [],
"date": "Fri, 01 Feb 2013 00:54:51 +0000",
"in_reply_to": null,
"message_id": "<20130201005451.14369.20369@ec2-54-245-86-79.us-west-2.compute.amazonaws.com>",
"subject": "Welcome to Close!"
},
"body_html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"body_text_quoted": [
{
"text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"expand": true
}
],
"send_attempts": [],
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"sender": "karan@close.com",
"bcc": [],
"date_created": "2013-02-01T00:54:51.274000+00:00",
"template_id": null,
"cc": [],
"sequence_subscription_id": "sub_wRlAku35U53xEV7PcNY3Qo",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sequence_name": "My Sequence"
}Fetch a single SMS activity
GET
/activity/sms/{id}/
Fetch a single SMS activity.
curl -XGET "https://api.close.com/api/v1/activity/sms/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "acti_12358hIUhaklslYoYSbtozZuUTyB2zO2nhm7iVSpZpp",
"_type": "SMS",
"date_sent": null,
"direction": "inbound",
"cost": "1",
"status": "inbox",
"local_phone": "+16503334444",
"local_country_iso": "US",
"remote_phone": "+18183004000",
"remote_phone_formatted": "+1 818-300-4000",
"remote_country_iso": "US",
"text": "SMS in Close? HUZZAH!!!",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_iuSXNk1x3446ggPVwQS7ynmp8pGRIDieRYiCnuo4yFb",
"contact_id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
"user_id": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Tobias Fuenke",
"created_by": null,
"created_by_name": null,
"updated_by": null,
"updated_by_name": null,
"date_created": "2016-10-03T16:06:11.167000+00:00",
"date_updated": "2016-10-03T16:06:11.167000+00:00"
}Fetch a single Call activity
GET
/activity/call/{id}/
Fetch a single Call activity
curl -XGET "https://api.close.com/api/v1/activity/call/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "acti_Ay0QqN91HKAHVQUesISYV8QlhDobGfWb1Ui3TE75pJR",
"_type": "Call",
"recording_url": null,
"voicemail_url": null,
"voicemail_duration": null,
"direction": "outbound",
"disposition": "answered",
"source": "Close.io",
"note": "",
"duration": 10,
"local_phone": "+16505556666",
"local_phone_formatted": "+1 650-555-6666",
"remote_phone": "+16503334444",
"remote_phone_formatted": "+1 650-333-4444",
"phone": "+16503334444",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2013-02-20T06:34:33.637000+00:00",
"date_updated": "2013-02-20T06:34:35.656000+00:00",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"lead_id": "lead_s6vHFTK1TSRoH6otXOexWDO9jM4xyb1kELHDoU7Fdsp",
"contact_id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
"call_method": "regular",
"dialer_id": null,
"dialer_saved_search_id": null,
"cost": "2",
"local_country_iso": "US",
"remote_country_iso": "US"
}Fetch a single Meeting activity
GET
/activity/meeting/{id}/
Fetch a single Meeting activity.
Note: This feature is currently in beta.
curl -XGET "https://api.close.com/api/v1/activity/meeting/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"date_updated": "2019-10-11T16:30:00.368000+00:00",
"created_by_name": "Eric Engoron",
"contact_id": null,
"duration": 3600,
"calendar_event_link": "https://www.google.com/calendar/event?eid=NzlrNGRoMmk5bm9jZDEwOGtjMmY3Y2RzODggZXJpY0BjbG9zZS5pbw",
"users": [
"user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn"
],
"attendees": [
{
"status": "noreply",
"user_id": null,
"name": null,
"contact_id": "cont_V3RuqD9VJKJWOtPsoH7EMy3MnKoFED2Ulgd4g87Ayqc",
"is_organizer": false,
"email": "bruce@wayneenterprises.com"
},
{
"status": "yes",
"user_id": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"name": null,
"contact_id": null,
"is_organizer": true,
"email": "eric@close.io"
}
],
"title": "Bruce Wayne Interview",
"created_by": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"id": "acti_qwA2IPmjYyMQQ2UWuNxBOtc2CbZtRUOb5JkS1i3Qo1b",
"note": "──────────\nEric Engoron is inviting you to a scheduled Zoom meeting to find out if you're really Batman.\n\nJoin Zoom Meeting\nhttps://zoom.us/j/zoommeeting\n\n──────────",
"updated_by_name": "Eric Engoron",
"location": "https://zoom.us/j/zoommeeting",
"user_name": "Eric Engoron",
"status": "in-progress",
"_type": "Meeting",
"updated_by": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"organization_id": "orga_OFkz961guT4YZzCZ1kFlxDSVfHq4tLDsWshAoYopdjF",
"user_id": "user_Fj6qRwtrsJHIZLveF1SBFYQfL1irF92gUwLcHgyh7hn",
"ends_at": "2019-10-11T17:30:00+00:00",
"connected_account_id": "emailacct_OoSyqxjm1HbuxcRsOyrm2SwR1uOTBdHKPdhAaf9mhUp",
"is_recurring": false,
"lead_id": "lead_Qq33JAqr6zrgqtJGkKv7XQxTnQxpTEJA7Mfcx98ZrWe",
"source": "calendar",
"starts_at": "2019-10-11T16:30:00+00:00",
"date_created": "2019-10-11T16:30:00+00:00"
}Fetch a single LeadStatusChange activity
GET
/activity/status_change/lead/{id}/
Fetch a single LeadStatusChange activity
curl -XGET "https://api.close.com/api/v1/activity/status_change/lead/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"_type": "LeadStatusChange",
"contact_id": null,
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Anthony Nemitz",
"date_created": "2013-08-23T20:57:45.956000+00:00",
"date_updated": "2013-08-23T20:57:45.956000+00:00",
"lead_id": "lead_DwJwyY8nynRQicBMFPFccrbAJHT1bxv7t31UiphS9kv",
"new_status_id": "stat_t7Zd2uspYPvBafR5bu9agrFZFs8GToWIbDnkqSk8nT8",
"new_status_label": "Trial Qualified",
"old_status_id": "stat_TRuQucMjSlSSV6cGAQixHBNyU2FS9zDyixNguwlfXxu",
"old_status_label": "Trial",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Anthony Nemitz",
"user_id": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Anthony Nemitz",
"id": "acti_jSqoxKYTY522iEfrKfKzqjhw5zP8uS59SQx38KGbbhx"
}Fetch a single OpportunityStatusChange activity
GET
/activity/status_change/opportunity/{id}/
Fetch a single OpportunityStatusChange activity
curl -XGET "https://api.close.com/api/v1/activity/status_change/opportunity/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"_type": "OpportunityStatusChange",
"contact_id": null,
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Anthony Nemitz",
"date_created": "2013-08-23T21:21:11.862000+00:00",
"date_updated": "2013-08-23T21:21:11.862000+00:00",
"lead_id": "lead_0VaTsortzKpCv1ik6hbNoudduuD0m2Itevet0fKX39G",
"new_status_id": "stat_DetsqwxFOOHx2JnhqtovutN3zeuARGfzB21x5t1W88G",
"new_status_label": "Won",
"new_status_type": "won",
"old_status_id": "stat_ue534UFRaocoMJJA9CYCwnMsRJP2qt6YGnpZOAx7ckK",
"old_status_label": "Active",
"old_status_type": "active",
"opportunity_date_won": "2013-08-23",
"opportunity_id": "oppo_fn2kSFXS06akJ7XisR7vQQeObyK4upCc43RiAx1Vyz6",
"opportunity_value": 0,
"opportunity_value_formatted": null,
"opportunity_value_currency": "USD",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Anthony Nemitz",
"user_id": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Anthony Nemitz",
"id": "acti_CAI2lO44gRLMIvgsKfPZghRyuv1h8S3l7c4cDznXukd"
}Fetch a single TaskCompleted activity
GET
/activity/task_completed/{id}/
Fetch a single TaskCompleted activity
curl -XGET "https://api.close.com/api/v1/activity/task_completed/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
{
"_type": "TaskCompleted",
"id": "acti_asjiweURMfsLgKuYGqbQ4Qp7L5a16pQOcDfTgotqDak",
"task_id": "task_ask2cItUeDL0jvuoJIcOocrqhqVVnLUZrEbcdM3ihhT",
"task_text": "Follow up",
"organization_id": "orga_j23nASDFzqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h"
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"date_created": "2013-02-01T01:05:04.070000+00:00",
"date_updated": "2013-02-01T01:06:35.668000+00:00",
}
}Update a Note activity
PUT
/activity/note/{id}/
Update a Note activity.
curl -XPUT "https://api.close.com/api/v1/activity/note/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"note": "this is an update to my existing note."
}Response Headers
Content-Type: application/json
Response Body
{
"_type": "Note",
"note": "this is an update to my existing note.",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"user_name": "Bruce Wayne",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-20T06:41:59.846000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"created_by_name": "Bruce Wayne",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"contact_id": null,
"date_created": "2013-02-20T06:39:57.266000+00:00",
"id": "acti_kwWA3rOfy4BnaZ8QQk3RIIAz51dU9ayiluy1s961Oiw",
"lead_id": "lead_s6vHFTK1TSRoH6otXOexWDO9jM4xyb1kELHDoU7Fdsp"
}Update an Email activity
PUT
/activity/email/{id}/
Update an Email activity. This can be used to modify a draft or send it once the draft is complete.
curl -XPUT "https://api.close.com/api/v1/activity/email/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"subject": "Updated subject!",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "acti_EdpqkmtlQHIDWE2CixJo606BapX34SpYV3fzHryGPc3",
"_type": "Email",
"contact_id": "cont_8NNOJnVwmHQEYuVOgJ4B4zU7g9RUxYH4JnPjza5Vr6t",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "Steve Wiseman",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"thread_id": "acti_3VFfJMUKvwvQPXAbXAbs9b01usbFC5acL8MrmFcsmK5",
"direction": "outgoing",
"sender": "karan@close.com",
"to": ["phil+sample@gclose.com"],
"cc": [],
"bcc": [],
"envelope": null,
"subject": "Updated subject!",
"body_preview": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any "
"body_text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"body_html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"body_html_quoted": {
"expand": true,
"html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!"
},
"date_sent": null,
"date_created": "2015-06-26T02:01:43.059265",
"date_updated": "2015-06-26T02:01:43.101910",
"created_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by_name": "Steve Wiseman",
"updated_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"updated_by_name": "Steve Wiseman",
"status": "draft",
"organization_id": "orga_KZ35uaIHbe7Qu0Tinp6skOPwOEbTnqDXleF9dWbz6Zv",
"users": [],
"body_text_quoted": null,
"send_attempts": [],
"email_account_id": null,
"opens": [],
"opens_summary": null,
"attachments": [],
"message_ids": [],
"in_reply_to_id": null,
"template_id": null,
"template_name": null,
"references": [],
"sequence_subscription_id": null,
"sequence_id": null,
"sequence_name": null
}Update an SMS activity
PUT
/activity/sms/{id}/
Update an SMS activity.
This can be used to modify a draft or send it once the draft is complete.
curl -XPUT "https://api.close.com/api/v1/activity/sms/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"text": "Updated text message!",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "acti_12358hIUhaklslYoYSbtozZuUTyB2zO2nhm7iVSpZpp",
"_type": "SMS",
"status": "draft",
"text": "Updated text message!",
"local_phone": "+14154445555",
"local_country_iso": "US",
"remote_phone": "+18183334444",
"remote_phone_formatted": "+1 818-333-4444",
"remote_country_iso": "US",
"cost": "1",
"direction": "outbound",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_iuSXNk1x3446ggPVwQS7ynmp8pGRIDieRYiCnuo4yFb",
"contact_id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
"user_id": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Tobias Fuenke",
"created_by": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Tobias Fuenke",
"updated_by": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Tobias Fuenke",
"date_created": "2016-10-03T16:06:11.167000+00:00",
"date_updated": "2016-10-03T18:00:00.167000+00:00",
"date_sent": null
}Create a Note activity
POST
/activity/note/
Create a Note activity.
curl -XPOST "https://api.close.com/api/v1/activity/note/"
Request Headers
Content-Type: application/json
Request Body
{
"note": "this is a test note.",
"lead_id": "lead_s6vHFTK1TSRoH6otXOexWDO9jM4xyb1kELHDoU7Fdsp"
}Response Headers
Content-Type: application/json
Response Body
{
"_type": "Note",
"note": "this is a test note.",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"user_name": "Bruce Wayne",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_name": "Bruce Wayne",
"date_updated": "2013-02-20T06:39:57.266000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"created_by_name": "Bruce Wayne",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"contact_id": null,
"date_created": "2013-02-20T06:39:57.266000+00:00",
"id": "acti_kwWA3rOfy4BnaZ8QQk3RIIAz51dU9ayiluy1s961Oiw",
"lead_id": "lead_s6vHFTK1TSRoH6otXOexWDO9jM4xyb1kELHDoU7Fdsp"
}Create an Email activity
POST
/activity/email/
Create an Email activity.
status must be one of the following:
inboxto log an already received email.draftto create a draft email.scheduledto send an email at a scheduled date and time, which must be specified in thedate_scheduledfield.outboxto actually send an email. To delay email sending by a few seconds (to allow undo), specifysend_inin seconds (must be less than 60).sentto log an already sent email.
Only drafts can be modified, and their status can be changed to scheduled (to send later) or outbox (to send immediately). Scheduled emails, or emails in outbox that weren't sent yet can be canceled by setting the status back to draft.
For scheduled, outbox, or sent emails, a followup_date may be posted, which will have Close create an email followup task if no response was received.
We'll render an Email Template server-side if you include a template_id without including body_text or body_html in your POST.
To specify both a sender name and a sender email address when posting an email, you can use the sender field with the format "sender": "\"John Smith\" <emailaddress@example.com>"
If you don't provide a sender when posting an email with status sent, it will default to the email address of the user associated with the email or the email address of the owner of the API key you use.
curl -XPOST "https://api.close.com/api/v1/activity/email/"
Request Headers
Content-Type: application/json
Request Body
{
"contact_id": "cont_8NNOJnVwmHQEYuVOgJ4B4zU7g9RUxYH4JnPjza5Vr6t",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"direction": "outgoing",
"created_by": null,
"created_by_name": "Bruce Wayne",
"date_created": "2013-02-01T00:54:51.274000+00:00",
"subject": "Welcome to Close!",
"sender": "karan@close.com",
"to": [
"phil+sample@close.com"
],
"bcc": [],
"cc": [],
"status": "draft",
"body_text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"body_html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"attachments": [],
"template_id": null
}Response Headers
Content-Type: application/json
Response Body
{
"id": "acti_EdpqkmtlQHIDWE2CixJo606BapX34SpYV3fzHryGPc3",
"_type": "Email",
"contact_id": "cont_8NNOJnVwmHQEYuVOgJ4B4zU7g9RUxYH4JnPjza5Vr6t",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "Steve Wiseman",
"lead_id": "lead_KwD00BYbXCHiPWj68LxFkxaeWuULpZ7awzm6LqeFs0h",
"thread_id": "acti_3VFfJMUKvwvQPXAbXAbs9b01usbFC5acL8MrmFcsmK5",
"direction": "outgoing",
"sender": "karan@close.com",
"to": ["phil+sample@gclose.com"],
"cc": [],
"bcc": [],
"envelope": null,
"subject": "Welcome to Close!",
"body_preview": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any "
"body_text": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"body_html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!",
"body_html_quoted": {
"expand": true,
"html": "Hi! My name is Karan and I'm your Account Manager. I'm here to get your team set up and help with anything you may need as you evaluate our platform. Please don't hesitate to reach out to me with any questions!"
},
"date_sent": null,
"date_created": "2015-06-26T02:01:43.059265",
"date_updated": "2015-06-26T02:01:43.101910",
"created_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by_name": "Steve Wiseman",
"updated_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"updated_by_name": "Steve Wiseman",
"status": "draft",
"organization_id": "orga_KZ35uaIHbe7Qu0Tinp6skOPwOEbTnqDXleF9dWbz6Zv",
"users": [],
"body_text_quoted": null,
"send_attempts": [],
"email_account_id": null,
"opens": [],
"opens_summary": null,
"attachments": [],
"message_ids": [],
"in_reply_to_id": null,
"template_id": null,
"template_name": null,
"references": [],
"sequence_subscription_id": null,
"sequence_id": null,
"sequence_name": null
}Create an SMS activity
POST
/activity/sms/
Create an SMS activity.
status must be one of the following:
inboxto log an already received SMS.draftto create a draft SMS.scheduledto send an SMS at a scheduled date and time, which must be specified in thedate_scheduledfield.outboxto actually send an SMS. To delay SMS sending by a few seconds (to allow undo), specifysend_inin seconds (must be less than 60).sentto log an already sent SMS.
Only drafts can be modified, and their status can be changed to scheduled (to send later) or outbox (to send immediately). Scheduled SMS, or SMS in outbox that weren't sent yet can be canceled by setting the status back to draft.
You have to provide a local_phone that will be used to send the SMS. The number you choose has to be associated with a Phone Number of type internal. See the Phone Numbers paragraph for more details.
curl -XPOST "https://api.close.com/api/v1/activity/sms/"
Request Headers
Content-Type: application/json
Request Body
{
"status": "outbox",
"text": "Hi! This is a reminder that we have a call scheduled for 12pm PT today.",
"remote_phone": "+18183334444",
"local_phone": "+14154445555",
"source": "Close.io",
"lead_id": "lead_iuSXNk1x3446ggPVwQS7ynmp8pGRIDieRYiCnuo4yFb",
"contact_id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "acti_12358hIUhaklslYoYSbtozZuUTyB2zO2nhm7iVSpZpp",
"_type": "SMS",
"status": "outbox",
"text": "Hi! This is a reminder that we have a call scheduled for 12pm PT today.",
"local_phone": "+14154445555",
"cost": "1",
"local_country_iso": "US",
"remote_phone": "+18183334444",
"remote_phone_formatted": "+1 818-333-4444",
"remote_country_iso": "US",
"direction": "outbound",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_iuSXNk1x3446ggPVwQS7ynmp8pGRIDieRYiCnuo4yFb",
"contact_id": "cont_q4xYmlGhA3060dEl0NDJuHRxPMuVjqLn30AFSzh1fRk",
"user_id": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Tobias Fuenke",
"created_by": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Tobias Fuenke",
"updated_by": "user_laksjrrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Tobias Fuenke",
"date_created": "2016-10-03T16:06:11.167000+00:00",
"date_updated": "2016-10-03T16:06:11.167000+00:00",
"date_sent": null
}Log a Call activity manually
POST
/activity/call/
Log a Call activity manually (for calls made outside of the Close VoIP system)
status: defaults to completed
direction (optional): outbound or inbound
recording_url: you can post a URL pointing to the MP3 recording of your call. For security reasons, we require the URL to be secure (i.e. starting with https://)
curl -XPOST "https://api.close.com/api/v1/activity/call/"
Request Headers
Content-Type: application/json
Request Body
{
"lead_id": "lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m",
"contact_id": "cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_id": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"direction": "outbound",
"status": "completed",
"note": "call notes go here",
"duration": 153,
"phone": "+16505551234",
}Response Headers
Content-Type: application/json
Response Body
{
"_type": "Call",
"id": "acti_wJGiBIXXBCpBAQacZ7axeOhgTS7TWxyU7ml4WqAswOb",
"organization_id": "orga_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"date_created": "2014-05-22T17:39:04.509000+00:00",
"date_updated": "2014-05-22T17:39:04.509000+00:00",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Stefan Wójcik",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"updated_by_name": "Phil Freo",
"lead_id": "lead_fioU1Nk5LC0H0iei9XBGHW2CFZU0yeP2zZCJQP9pC4m",
"contact_id": "cont_bulY73zoaAwTCLdjHrKzGkzZ942OwtEelJR7kNku9RK",
"user_id": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"user_name": "Stefan Wójcik",
"direction": "outbound",
"disposition": "answered",
"duration": 153,
"note": "call notes go here",
"source": "External",
"remote_phone": "+16505551234",
"remote_phone_formatted": "+1 650-555-1234",
"phone": "+16505551234",
"voicemail_url": null,
"recording_url": null,
"call_method": "external",
"dialer_id": null,
"dialer_saved_search_id": null,
"cost": "0",
"local_country_iso": "US",
"remote_country_iso": "US"
}Delete a Note activity
DELETE
/activity/note/{id}/
Delete a Note activity.
curl -XDELETE "https://api.close.com/api/v1/activity/note/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Delete an EmailThread activity
DELETE
/activity/emailthread/{id}/
Delete an EmailThread activity.
This will also delete all the email activities belonging to this thread.
curl -XDELETE "https://api.close.com/api/v1/activity/emailthread/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Delete an Email activity
DELETE
/activity/email/{id}/
Delete an Email activity.
curl -XDELETE "https://api.close.com/api/v1/activity/email/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Delete an SMS activity
DELETE
/activity/sms/{id}/
Delete an SMS activity.
curl -XDELETE "https://api.close.com/api/v1/activity/sms/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Delete a Call activity
DELETE
/activity/call/{id}/
Delete a Call activity.
curl -XDELETE "https://api.close.com/api/v1/activity/call/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Delete a Meeting activity
DELETE
/activity/meeting/{id}/
Delete a Meeting activity.
Note: This feature is currently in beta.
curl -XDELETE "https://api.close.com/api/v1/activity/meeting/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Delete a TaskCompleted activity
Opportunities
Opportunities represent a potential deal with a given company/lead.
Opportunities have a customizable status (which always has a status_type of either active, won, or lost), and optionally can have a monetary amount associated with them.
List or filter opportunities
GET
/opportunity/{?lead_id, user_id, status_id, status_label, status_type, date_created__{lt|gt|lte|gte}, date_updated__{lt|gt|lte|gte}, date_won__{lt|gt|lte|gte}, value_period, query, _order_by, _group_by, _fields,lead_query}
List or filter opportunities.
- All opportunity list responses contain the following aggregate values about all the matching objects (regardless of pagination / limits):
total_results: the total number of objects,count_by_value_period: a dictionary containing the number of opportunities by value period, e.g.{ 'one_time': 2, 'annual': 1, 'monthly': 1 },total_value_one_time: the sum of the values of all one time opportunities,total_value_monthly: the sum of the values of all monthly opportunities,total_value_annual: the sum of the values of all annual opportunities,total_value_annualized: the sum of the values of all opportunities where monthly opportunity values are multiplied by 12,expected_value_one_time: the sum of the values of all one time opportunities multiplied by their confidence,expected_value_monthly: the sum of the values of all monthly opportunities multiplied by their confidence,expected_value_annual: the sum of the values of all annual opportunities multiplied by their confidence,expected_value_annualized: the sum of the values of all opportunities multiplied by their confidence where monthly opportunity values are multiplied by 12,
queryis an optional search query filter. Only opportunity properties may be used in the filter. For example,note:importantwill only show opportunities which contain the textimportantin their note. Or,status_change(old_status:active new_status:won date:yesterday)will only show opportunities that transitioned from statusactiveto statuswonon the previous day._order_byallows:date_won,date_updated,date_created,confidence,user_name,value,annualized_value,annualized_expected_value(each of them allows descending order by prepending a minus, e.g._order_by=-date_won).value_periodallows:one_time,monthly,annual.- Multiple values for
user_id,status_id,status_label,status_typeandvalue_periodcan be specified using the in operator, e.g.status_type__in=active,won. _group_byallows:user_id,date_won__week,date_won__month,date_won__quarterdate_won__yearto group results by the given criteria.When grouping results, the
dataarray contains a list of groups instead of objects. A group consists of the following fields:keycontaining a unique group key,objectscontaining the list of objects for the given group,total_resultscontaining the number of total objects for the given group,- all aggregate values for the given group,
- if grouping by year:
year, containing the year for the given group, - if grouping by month:
yearandmonth, containing the year and month (1-12) for the given group, - if grouping by quarter:
yearandquarter, containing the year and quarter (1-4) for the given group, - if grouping by week:
weekyearandweek, containing the ISO week year and ISO week number for the given group, - if grouping by user:
user_idanduser_name, containing the user ID and full name of the user for the given group.
Note that pagination still applies to objects and not groups. The last or first group may be cut off during pagination, therefore
total_resultsmay not match the length ofobjects. When paginating, thekeyvalue may be used to combine groups across multiple pages. Sorting using_order_bymay be applied and sorts the items within each of the groups. Group order can be reversed by prepending a minus. For example,_group_by=-date_won__weekwill show the most recent weeks first. When grouping byuser_id, results are ordered by the user's full name.lead_queryis an optional lead search query filter.
curl -XGET "https://api.close.com/api/v1/opportunity/{?lead_id, user_id, status_id, status_label, status_type, date_created__{lt|gt|lte|gte}, date_updated__{lt|gt|lte|gte}, date_won__{lt|gt|lte|gte}, value_period, query, _order_by, _group_by, _fields,lead_query}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"total_results": 3,
"count_by_value_period": {
"one_time": 1,
"monthly": 1,
"annual": 1
},
"total_value_one_time": 300000,
"total_value_one_time_formatted": "$3,000",
"total_value_monthly": 5000,
"total_value_monthly_formatted": "$50",
"total_value_annual": 50000,
"total_value_annual_formatted": "$500",
"total_value_annualized": 410000,
"total_value_annualized_formatted": "$4,100",
"expected_value_one_time": 225000,
"expected_value_one_time_formatted": "$2,250",
"expected_value_monthly": 2500,
"expected_value_monthly_formatted": "$25",
"expected_value_annual": 37500,
"expected_value_annual_formatted": "$375",
"expected_value_annualized": 292500,
"expected_value_annualized_formatted": "$2,925",
"data": [
{
"id": "oppo_KXyJj2PT74U1wOPvhBDO37jCC89mmrnoW0DylcDDWrL",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_s6vHFTK1TSRoH6otXOexWDO9jM4xyb1kELHDoU7Fdsp",
"lead_name": "Bluth Company (Sample Lead)",
"date_won": null,
"confidence": 75,
"value": 300000,
"value_period": "one_time",
"value_formatted": "$3,000",
"value_currency": "USD",
"expected_value": 225000,
"annualized_value": 300000,
"annualized_expected_value": 225000,
"note": "Gob's ready to buy a $3,000 suit.",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"contact_id": null,
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"created_by": null,
"updated_by": null,
"date_created": "2013-02-01T00:54:51.321000+00:00",
"date_updated": "2013-02-01T00:54:51.321000+00:00"
},
{
"id": "oppo_8eB77gAdf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"date_won": null,
"confidence": 75,
"value": 50000,
"value_period": "annual",
"value_formatted": "$500",
"value_currency": "USD",
"expected_value": 37500,
"annualized_value": 50000,
"annualized_expected_value": 37500,
"note": "Bruce needs new software for the Bat Cave.",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"contact_id": null,
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"created_by": null,
"updated_by": null,
"date_created": "2013-02-01T00:54:51.337000+00:00",
"date_updated": "2013-02-01T00:54:51.337000+00:00"
},
{
"id": "oppo_klajsdflf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"value": 5000,
"value_period": "monthly",
"value_formatted": "$50 monthly",
"value_currency": "USD",
"expected_value": 2500,
"annualized_value": 60000,
"annualized_expected_value": 30000,
"date_won": null,
"confidence": 50,
"note": "Bat Cave monthly maintenance cost",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"contact_id": null,
"created_by": null,
"updated_by": null,
"date_created": "2013-02-01T00:54:51.337000+00:00",
"date_updated": "2013-02-01T00:54:51.337000+00:00"
}
]
}Retrieve an opportunity
GET
/opportunity/{id}/
Retrieve an opportunity.
curl -XGET "https://api.close.com/api/v1/opportunity/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "oppo_8eB77gAdf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"value": 50000,
"value_period": "one_time",
"value_formatted": "$500",
"value_currency": "USD",
"expected_value": 37500,
"annualized_value": 50000,
"annualized_expected_value": 37500,
"date_won": null,
"confidence": 75,
"note": "Bruce needs new software for the Bat Cave.",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"contact_id": null,
"created_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"updated_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"date_updated": "2013-02-01T00:54:51.337000+00:00",
"date_created": "2013-02-01T00:54:51.337000+00:00"
}Create an opportunity
POST
/opportunity/
Create an opportunity.
status_id (optional)
- Post a
status_idto create an opportunity with a specific status. - If
status_idis omitted, the organization's default (first) status will be used when creating new opportunities. - You can fetch available statuses from the Opportunity Status API.
curl -XPOST "https://api.close.com/api/v1/opportunity/"
Request Headers
Content-Type: application/json
Request Body
{
"note": "i hope this deal closes...",
"confidence": 90,
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"value": 500,
"value_period": "monthly"
}Response Headers
Content-Type: application/json
Response Body
{
"id": "oppo_bJoqD4QX21AfA2fAGX5HmPQ1EgGoWBannvLj4khIfPH",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"status_id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Active",
"status_type": "active",
"value": 50000,
"value_period": "monthly",
"value_formatted": "$50 monthly",
"value_currency": "USD",
"expected_value": 45000,
"annualized_value": 600000,
"annualized_expected_value": 540000,
"date_won": null,
"confidence": 90,
"note": "i hope this deal closes...",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"user_name": "Anthony Nemitz",
"contact_id": null,
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2013-02-20T10:11:50.520000+00:00",
"date_updated": "2013-02-20T10:11:50.520000+00:00"
}Update an opportunity
PUT
/opportunity/{id}/
Update an opportunity.
date_won: If you don't set the date_won and the status is changed to won (i.e. a status, which type is "won"), it will be set to today (taking the X-TZ-Offset HTTP header into account where you can pass your timezone's UTC offset).
status_id: See description for status_id in POST /opportunity/ above.
curl -XPUT "https://api.close.com/api/v1/opportunity/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"status_id": "stat_5ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk"
}Response Headers
Content-Type: application/json
Response Body
{
"id": "oppo_8eB77gAdf8FMy6GsNHEy84f7uoeEWv55slvUjKQZpJt",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"lead_id": "lead_IIDHIStmFcFQZZP0BRe99V1MCoXWz2PGCm6EDmR9v2O",
"lead_name": "Wayne Enterprises (Sample Lead)",
"status_id": "stat_5ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_label": "Won",
"status_type": "won",
"value": 50000,
"value_period": "one_time",
"value_formatted": "$500",
"value_currency": "USD",
"expected_value": 37500,
"annualized_value": 50000,
"annualized_expected_value": 37500,
"date_won": "2013-02-20",
"confidence": 75,
"note": "Bruce needs new software for the Bat Cave.",
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_name": "John Doe",
"contact_id": null,
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_updated": "2013-02-20T10:06:25.248000+00:00",
"date_created": "2013-02-01T00:54:51.337000+00:00"
}Delete an opportunity
Tasks
Tasks are action items with a given date that are assigned to a sales rep.
Incomplete tasks (is_complete is false) show in the sales rep's inbox, whereas complete tasks (is_complete is true) are shown in the archive. Archived tasks of certain types are automatically deleted after a certain amount of time.
The date of a task represents the point in time of when the task is actionable and appears in the inbox. It can either be date-only (e.g. 2015-01-05), or a date time (e.g. 2015-01-10T05:00:00+00:00). When ordering tasks by date, date-only tasks are ordered before any date-time tasks at the given date, taking the time zone (X-TZ-Offset) into account. For example, in Pacific Standard Time (X-TZ-Offset: -8) and ascending order, a task dated 2015-01-12 will appear before 2015-01-12T08:00:00, but after 2015-01-12T07:00:00. Some endpoints accept and return a due_date field, which is deprecated and shouldn't be used.
The type of a task is returned using the _type field, which can also be used to filter tasks. When not filtering by _type, only tasks of lead type are returned. All tasks can be shown using _type=all, and multiple task types can be filtered by passing the type names comma separated into _type__in (e.g. _type__in=missed_call,voicemail). Some task types have a corresponding object which is returned using the object_id and object_type params. The following is a list of task types and corresponding objects that exist:
lead: A to-do item/task for a given lead. Bothobject_typeandobject_idare null, since the lead is already returned inlead_id.incoming_email: One or multiple incoming emails on an email thread. Theobject_typeisemailthread, andobject_idis the ID of the corresponding email thread. Multiple unread emails in one thread are consolidated into one task. Theemailsarray contains a list of email activity IDs related to this task. Thesubjectfield contains the subject of the email thread.email_followup: A reminder to follow up on a specific email you sent in the past and didn't get a response to. Theobject_typeisemailthread, andobject_idis the ID of the corresponding email thread. A reference to the email you sent originally is stored inemail_id. Thesubjectandbody_previewfields contain data related the email you should follow up on.missed_call: A missed call. Theobject_typeiscall, andobject_idis the activity ID of the call that was missed. Thephonefield contains the phone number of the remote party, thelocal_phonefield contains the number that was called.answered_detached_call: A call from a number that isn't associated with any of the organization's contacts. Theobject_typeiscall, andobject_idis the ID of the corresponding call. Thephonefield contains the phone number of the remote party.voicemail: A voicemail. Just likemissed_call, with the additional fieldsvoicemail_durationandvoicemail_url.opportunity_due: Indicates that an opportunity is scheduled to close on this date. Theobject_typeisopportunity, andobject_idis the ID of the corresponding opportunity.incoming_sms: An incoming SMS. Theobject_typeissms, andobject_idis the ID of the corresponding SMS. Theremote_phonefield contains the phone number of the sender, thelocal_phonefield contains the number that was texted.
List or filter tasks
GET
/task/{?id,id__in,_type,lead_id,membership_id,is_complete,date__{lt|gt|lte|gte},date_created__{lt|gt|lte|gte},assigned_to,view,_order_by}
List or filter tasks.
The view parameter can be used to conveniently access the different task views. It accepts one of the following values:
inbox: Shows incomplete tasks up to the end of the user's day only (taking the time zone into account).future: Shows incomplete tasks starting from the user's tomorrow only (taking the time zone into account).archive: Shows complete tasks only.
The _order_by field allows ordering by date or date_created (descending order by prepending a minus, e.g. _order_by=-date).
curl -XGET "https://api.close.com/api/v1/task/{?id,id__in,_type,lead_id,membership_id,is_complete,date__{lt|gt|lte|gte},date_created__{lt|gt|lte|gte},assigned_to,view,_order_by}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"_type": "lead",
"view": "inbox",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": null,
"contact_name": null,
"created_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by_name": "John Doe",
"date": "2015-02-08T00:00:00+00:00",
"date_created": "2015-02-08T20:30:54.314000+00:00",
"date_updated": "2015-02-26T19:11:36.128000+00:00",
"id": "task_aRUZXCm9lMb2LwipTPhfFoFbCsUnaoQh1ncQ7WLnjlI",
"is_complete": false,
"is_dateless": false,
"lead_id": "lead_5LmpOyrMQdJSUlbNGBSGfK5XzcioIm7aC94PSQamQJc",
"lead_name": "Close",
"object_id": null,
"object_type": null,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"text": "Connect with Account Manager",
"updated_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"updated_by_name": "John Doe"
},
{
"_type": "missed_call",
"view": "inbox",
"object_id": "acti_7ALcldIJ9faMty47UM8xqAr0AMLeGcCUTmK32FuURJO",
"object_type": "call",
"is_complete": false,
"assigned_to": "user_alksdjfWZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"assigned_to_name": "Stefan Wojcik",
"phone": "+16503334444",
"phone_formatted": "+1 650-333-4444",
"phone_number_description": "California",
"local_phone": "+19193332031",
"contact_id": "cont_nWEklsdiC4z8u0b9QcNV92pWZODOyS5eUIYkvID0poZ",
"contact_name": "",
"date": "2015-05-27T18:33:52.937000+00:00",
"id": "noti_034u5OZh3J759uE9kokI5r0xzhKE1tsfwcIwW5kXtWy",
"lead_id": "lead_098324SXepf2mAk33WOIOvJYlis9dvRKJJe0wt1AwFE",
"lead_name": "Lead Name",
"organization_id": "orga_KZ35uaIHbe7Qu0Tinp6skOPwOEbTnqDXleF9dWbz6Zv",
"created_by": null,
"created_by_name": null,
"updated_by": null,
"updated_by_name": null,
"date_created": "2015-05-27T18:33:52.937000+00:00",
"date_updated": "2015-05-27T18:35:28.120000+00:00"
},
{
"_type": "voicemail",
"view": "inbox",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": null,
"contact_name": null,
"created_by": null,
"created_by_name": null,
"date": "2014-01-29T21:18:37.535000+00:00",
"date_created": "2015-02-26T19:24:39.847000+00:00",
"date_updated": "2015-02-26T19:24:39.849000+00:00",
"id": "noti_7WlHZCMgokvfv3H4SfymZLvG29QTifbGK0zMbEbPNgO",
"is_complete": false,
"lead_id": null,
"lead_name": null,
"local_phone": "+16319099219",
"object_id": "acti_ZnroXFGejb5JjYnluywM9wjKAGPwU3IpidvQZtW7WRp",
"object_type": "call",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"phone": "+16314238017",
"updated_by": null,
"updated_by_name": null,
"voicemail_duration": 21,
"voicemail_url": "https://s3.amazonaws.com/plivocloud/aaa-bbb-ccc.mp3"
},
{
"_type": "incoming_email",
"view": "inbox",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": "cont_73beDdTK5JOR7TMd5ervPFCwJ2jbXCPLtBfVY0yeg9X",
"contact_name": "",
"created_by": null,
"created_by_name": null,
"date": "2015-01-09T19:50:49+00:00",
"date_created": "2015-01-09T19:50:49+00:00",
"date_updated": "2015-02-26T19:24:38.643000+00:00",
"emails": [
"acti_LfXPSR1K9IMFZwEq0yjtmrhjI9tSBQ4u4lb2lF87dzs"
],
"id": "noti_xN0O5Owvrxn6k8BclFme7L46k3eUaPlGMN6Y5o3mkyS",
"is_complete": false,
"lead_id": "lead_E271nhg2okT6QJ7btzKmZwmZOhWSXeOG21PCJshsP3N",
"lead_name": "Test Company",
"object_id": "acti_jV7yfal4zwkKNTv66rGrHFd1uFUqhyNHc1m812xzcCF",
"object_type": "emailthread",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"subject": "December 2014 Metrics",
"body_preview": "Hi, does your company provide metrics for 12/2014?",
"updated_by": null,
"updated_by_name": null
},
{
"_type": "email_followup",
"view": "inbox",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": "cont_73beDdTK5JOR7TMd5ervPFCwJ2jbXCPLtBfVY0yeg9X",
"contact_name": "",
"created_by": null,
"created_by_name": null,
"date": "2015-01-09T19:50:49+00:00",
"date_created": "2015-01-09T19:50:49+00:00",
"date_updated": "2015-02-26T19:24:38.643000+00:00",
"email_id": "acti_nwretk1K9IMFZwEq0yjtmrhjI9tSBQ4u4lb2lbmnrqt",
"id": "noti_akhsweqrrxn6k8BclFme7L46k3eUaPlGMN6Y5o3mkyS",
"is_complete": false,
"lead_id": "lead_E271nhg2okT6QJ7btzKmZwmZOhWSXeOG21PCJshsP3N",
"lead_name": "Test Company",
"object_id": "acti_nmsdgwqetlkKNTv66rGrHFd1uFUqhyNHc1m812xzbsq",
"object_type": "emailthread",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"subject": "I have an offer for you",
"body_preview": "Please respond if you're interested",
"updated_by": null,
"updated_by_name": null
},
{
"_type": "answered_detached_call",
"view": "inbox",
"phone": "+16504298174",
"phone_formatted": "+1 650-429-8174",
"phone_number_description": "California",
"recording_url": "https://s3.amazonaws.com/plivocloud/aaa-bbb-ccc.mp3",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": null,
"contact_name": null,
"is_complete": false,
"lead_id": null,
"lead_name": null,
"object_id": "acti_gtb5mn2YAO4up2Tv7XMjV5FLMif6JVebYxDOrqvnzas",
"object_type": "call",
"created_by": null,
"created_by_name": null,
"updated_by": null,
"updated_by_name": null,
"date_created": "2015-01-09T19:50:49+00:00",
"date_updated": "2015-02-26T19:24:38.643000+00:00",
"date": "2015-01-09T19:49:49+00:00",
"id": "noti_xc42fe5JD4y2GkcVhXQcbrrQKXjG6XDk5kuzBC1yRk0",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
},
{
"_type": "opportunity_due",
"view": "inbox",
"object_id": "oppo_FOvMVC4D4OHvHyXjtoBytvS8QIKvqOjknPzzSyNei7e",
"object_type": "opportunity",
"opportunity_value": 130000,
"opportunity_value_period": "one_time",
"opportunity_value_formatted": "$1,300",
"opportunity_value_currency": "USD",
"assigned_to": "user_aslkdjfZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"assigned_to_name": "Stefan Wojcik",
"contact_id": "cont_elkeZ5eRDRgoPfVvqTtnN8L0Rdj8fyNlI043oqPxQ6Z",
"contact_name": "John Doe",
"date": "2015-05-28T00:00:00+00:00",
"id": "noti_7VfBZIqaXYO3tgdflHcY14kDu2mu9qeF32OT6PdOSqH",
"is_complete": false,
"lead_id": "lead_0yXstlx26nU5o3341BwO9oUbqHxwcvny8sYeWQo83gU",
"lead_name": "Test Inc.",
"opportunity_note": "tqm cvr",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"created_by_name": "Stefan Wojcik",
"updated_by": "user_asdlfkjZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Stefan Wojcik",
"date_created": "2015-05-27T22:27:43.617000+00:00",
"date_updated": "2015-05-27T22:59:26.435000+00:00",
},
{
"_type": "incoming_sms",
"view": "inbox",
"object_id": "acti_y10nW8kPdfmMPLy2Ufce9KymKPDuTRGKTqjpSxl6jMe",
"object_type": "sms",
"local_phone": "+16503334444",
"remote_phone": "+18189347000",
"remote_phone_description": "California",
"remote_phone_formatted": "+1 818-934-7000",
"text": "Developers developers developers developers!!!",
"assigned_to": "user_aslkdjfZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"assigned_to_name": "Stefan Wojcik",
"is_complete": false,
"id": "noti_8cT0GaRs0Ol2d97MvlresffPHEpTAE5qi6EE6y5RrKw",
"lead_id": "lead_iuSXNk1x4KrPggPVwQS7ynmp8pGRIDieRYiCnuo4yFb",
"lead_name": "New Lead",
"contact_id": "cont_TdzWUxuQbVMUiZbaF5ki5OFRdbGFXSD9kyw5CTPksIT",
"contact_name": "Steve Ballmer",
"organization_id": "orga_iyaAHsrti6N5kLDUfD6opMduwHwJpaVGzZiwJnM6EMZ",
"date_created": "2016-09-21T19:00:05.835000+00:00",
"date_updated": "2016-09-21T19:00:05.835000+00:00",
"date": "2016-09-21",
"created_by": null,
"created_by_name": null,
"updated_by": "user_aslkdjfZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by_name": "Stefan Wojcik"
}
]
}Fetch a task's details
GET
/task/{id}/
Fetch a task's details.
curl -XGET "https://api.close.com/api/v1/task/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"_type": "lead",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": null,
"contact_name": null,
"created_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by_name": "John Doe",
"date": "2015-02-08T00:00:00+00:00",
"date_created": "2015-02-08T20:30:54.314000+00:00",
"date_updated": "2015-02-26T19:11:36.128000+00:00",
"id": "task_aRUZXCm9lMb2LwipTPhfFoFbCsUnaoQh1ncQ7WLnjlI",
"is_complete": false,
"is_dateless": false,
"lead_id": "lead_5LmpOyrMQdJSUlbNGBSGfK5XzcioIm7aC94PSQamQJc",
"lead_name": "Close",
"object_id": null,
"object_type": null,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"text": "Connect with Account Manager",
"updated_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"updated_by_name": "John Doe"
}Create a task
POST
/task/
Create a task. Currently only tasks of type lead can be created, so the _type field may be omitted.
curl -XPOST "https://api.close.com/api/v1/task/"
Request Headers
Content-Type: application/json
Request Body
{
"_type": "lead",
"lead_id": "lead_5LmpOyrMQdJSUlbNGBSGfK5XzcioIm7aC94PSQamQJc",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"text": "Connect with Account Manager",
"date": "2013-02-06",
"is_complete": false
}Response Headers
Content-Type: application/json
Response Body
{
"_type": "lead",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": null,
"contact_name": null,
"created_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by_name": "John Doe",
"date": "2013-02-06",
"date_created": "2015-02-08T20:30:54.314000+00:00",
"date_updated": "2015-02-26T19:11:36.128000+00:00",
"id": "task_aRUZXCm9lMb2LwipTPhfFoFbCsUnaoQh1ncQ7WLnjlI",
"is_complete": false,
"is_dateless": false,
"lead_id": "lead_5LmpOyrMQdJSUlbNGBSGfK5XzcioIm7aC94PSQamQJc",
"lead_name": "Close",
"object_id": null,
"object_type": null,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"text": "Connect with Account Manager",
"updated_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"updated_by_name": "John Doe"
}Update a task
PUT
/task/{id}/
Update a task.
The assigned_to, date (either a date or a date-time) and is_complete fields may be updated on all tasks. If the task type is lead, the text field may also be modified.
curl -XPUT "https://api.close.com/api/v1/task/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"is_complete": false
}Response Headers
Content-Type: application/json
Response Body
{
"_type": "lead",
"assigned_to": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"assigned_to_name": "John Doe",
"contact_id": null,
"contact_name": null,
"created_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"created_by_name": "John Doe",
"date": "2013-02-06",
"date_created": "2015-02-08T20:30:54.314000+00:00",
"date_updated": "2015-02-26T19:11:36.128000+00:00",
"id": "task_aRUZXCm9lMb2LwipTPhfFoFbCsUnaoQh1ncQ7WLnjlI",
"is_complete": true,
"is_dateless": false,
"lead_id": "lead_5LmpOyrMQdJSUlbNGBSGfK5XzcioIm7aC94PSQamQJc",
"lead_name": "Close",
"object_id": null,
"object_type": null,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"text": "Connect with Account Manager",
"updated_by": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"updated_by_name": "John Doe"
}Bulk-update tasks
PUT
/task/{?...}
Bulk-update tasks.
Any of the filters of the GET endpoint may be used. For example, to update multiple tasks with given IDs A, B and C, id__in=A,B,C would be passed.
Only the assigned_to, date and is_complete fields may be updated.
curl -XPUT "https://api.close.com/api/v1/task/{?...}"
Request Headers
Content-Type: application/json
Request Body
{
"_params": { "id__in": "task_aRUZXCm9lMb2LwipTPhfFoFbCsUnaoQh1ncQ7WLnjlI,task_qhRXeZMdsZ4jxnBf589mpjE7BLb6lo5WTIEFMY7cbsf,task_pexvrlCZXiGlzvCp0HcnWcbBR0QNQwi0XFOKMqoUE8G" },
"is_complete": true
}Response Headers
Content-Type: application/json
Response Body
{
"ok": true
}Delete a task
Memberships
Memberships connects a User with one or more Organizations. A Membership is created when a User is added to an organization, and it becomes "inactive" when a User leaves or is removed from an Organization.
Update membership
PUT
/membership/{id}/
Update membership.
You can update the field role_id and its value can be one of 'admin', 'superuser', 'user' or 'restricteduser' for the corresponding predefined role, or an ID of a Role.
curl -XPUT "https://api.close.com/api/v1/membership/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p"
}Response Headers
Content-Type: application/json
Response Body
{
"primary_personal_number": "phon_nm67bxYRTJUZNOXflc1I3bBadd0PbQvvui1byxCwK7k",
"user_id": "user_A3HwmEOcDLL8ilFx8QKcYEuKDtRPtBuQ68PctqwMqtP",
"plan_type": "enterprise",
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"id": "memb_SLfZq4IU5E2nBA3PBzHFsi1HUv98cPmGUIZGlWK7Z3y",
"organization_id": "orga_jkNBOyn2gb3zAbM7Sp9r9Sp4mmPhGcWKfNrjXwYhXAU",
"permissions_granted": [
"bulk_delete",
"bulk_edit",
"export",
"manage_customizations",
"manage_group_numbers",
"manage_organization",
"manage_team_smart_views"
],
"record_calls": false
}Bulk-update memberships
PUT
/membership/
Bulk-update memberships.
Any field that can be updated on a membership individually can also be used to bulk update multiple memberships. To issue a bulk update,
pass their comma separated ids into id__in in _params as shown in the example below.
curl -XPUT "https://api.close.com/api/v1/membership/"
Request Headers
Content-Type: application/json
Request Body
{
"_params": { "id__in": "memb_SLfZq4IU5E2nBA3PBzHFsi1HUv98cPmGUIZGlWK7Z3y,memb_E67APf4NX5IMbrNLcD5oLpktQ2GAF8u34UUES42SKIj" },
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p"
}Response Headers
Content-Type: application/json
Response Body
{
"count": 2
}Users
Users represent Close user accounts, usually your co-workers / sales reps inside your company/organization.
Fetch information about yourself
GET
/me/
Fetch information about yourself. This is a special instance of /user/{your_user_id}/. Good for determining the id of the Organization you are in.
curl -XGET "https://api.close.com/api/v1/me/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"first_name": "Anthony",
"last_name": "Nemitz",
"email": "anthony@close.com",
"image": "https://secure.gravatar.com/avatar/0ff7116c35caeba6d174affd45730cfd",
"last_used_timezone": "America/Denver",
"date_created": "2012-08-29T13:46:31.870000+00:00",
"date_updated": "2013-02-08T06:17:00.583000+00:00",
"memberships": [
{
"id": "memb_I4Tx9tZwz5npqdGtd0baWtjjlpeFf45OBlkAAKcF3Gc",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"track_email_opens": true,
"record_calls": false,
"permissions_granted": ["export", "bulk_edit"]
}
],
"organizations": [
{
"id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"name": "Sample Data",
"lead_statuses": [
{
"id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Potential"
},
{
"id": "stat_2ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Bad Fit"
},
{
"id": "stat_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Qualified"
}
],
"pipelines": [
{
"id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"name": "Sales",
"statuses": [
{
"id": "stat_3PB2sedHBCjwuBImAEwgHOo858f2j41lpROkcl51Fzp",
"label": "Active",
"type": "active"
},
{
"id": "stat_IOCtLYbAclJ8XAcb3yLUhQA3zlmjtXz8JMBLyXnNMF8",
"label": "Won",
"type": "won"
},
{
"id": "stat_3mmBOyMmaG8yc4DmAPp9WmgbjhVctVLlnd9gmvWxBe2",
"label": "Lost",
"type": "lost"
},
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2019-11-04T11:04:13.014979",
"date_updated": "2019-11-13T14:12:13.051542",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}
],
"date_updated": "2013-02-20T04:38:01.961000+00:00",
"date_created": "2013-02-01T00:54:51.097000+00:00",
"created_by": null,
"updated_by": null
}
],
"email_accounts": [
{
"id": "emailacct_qG1RuJuy5baiXvVbIc2VelooJwGcKeIrQLNtTd9p6RO",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"identities": [
{
"email": "anthony@close.com",
"name": "Anthony Nemitz"
}
],
"smtp": {
"username": "anthony@close.com",
"use_ssl": true,
"host": "smtp.gmail.com",
"port": 465
},
"imap": {
"username": "anthony@close.com",
"use_ssl": true,
"host": "imap.gmail.com",
"port": 993
},
"receive_attempts_count": 0
}
],
"phone_numbers": [
{
"id": "phon_wvZIxqZic5rqu14gnYjKXbPtj0Spj4mRGwII17IZCkQ",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"number": "+16502822249",
"date_updated": "2013-02-01T01:09:43.539000+00:00",
"date_created": "2013-02-01T01:09:43.539000+00:00"
}
]
}Fetch a single user
GET
/user/{id}/
Fetch a single user.
curl -XGET "https://api.close.com/api/v1/user/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "user_912jAIAEWR0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"email": "stefan@close.com",
"first_name": "Stefan",
"last_name": "Wojcik",
"image": "https://secure.gravatar.com/avatar/a4bec4594864f1896c4750328b1d7470",
"organizations": [
"orga_aksjdflkjkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"orga_QH587V0alskjdomnIWUEfaslsalkjfT7U5XGYRtTrLq"
],
"date_created": "2012-08-29T00:33:22.720000+00:00",
"date_updated": "2013-05-08T01:57:15.204000+00:00",
}List all the users who are members of the same organizations as you are
GET
/user/
List all the users who are members of the same organizations as you are.
curl -XGET "https://api.close.com/api/v1/user/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": true,
"data": [
{
"id": "user_912jAIAEWR0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"email": "stefan@close.com",
"first_name": "Stefan",
"last_name": "Wojcik",
"image": "https://secure.gravatar.com/avatar/a4bec4594864f1896c4750328b1d7470",
"organizations": [
"orga_aksjdflkjkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"orga_QH587V0alskjdomnIWUEfaslsalkjfT7U5XGYRtTrLq"
],
"date_created": "2012-08-29T00:33:22.720000+00:00",
"date_updated": "2013-05-08T01:57:15.204000+00:00",
},
{
"id": "user_ihsdjlkasjdf3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"email": "kevin@close.com",
"first_name": "Kevin",
"last_name": "Ramani",
"image": "https://secure.gravatar.com/avatar/37b6e80dc105b9a8d0d16ef51b5d68c7",
"organizations": [
"orga_aksjdflkjkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"orga_QH587V0alskjdomnIWUEfaslsalkjfT7U5XGYRtTrLq"
],
"date_created": "2012-08-10T00:00:11.000000+00:00",
"date_updated": "2013-05-08T02:00:13.000000+00:00",
}
]
}Fetch the availability statuses of all users within an organization
GET
/user/availability/{?organization_id}
Fetch the availability statuses of all users within an organization.
curl -XGET "https://api.close.com/api/v1/user/availability/{?organization_id}"
Response Headers
Content-Type: application/json
Response Body
{
"data":[
{
"user_id":"user_1N20948hwBVXvszcZQCvhQJdrWA9abYQ3VgUwNAjKt2",
"availability":[
{
"status":"offline",
"type":"mobile"
},
{
"status":"offline",
"type":"native"
},
{
"status":"offline",
"type":"web"
}
]
},
{
"user_id":"user_DnOuer5wrIt1fvxkb0mdHmiJ4GRDs8q3NEWK5RYf4Jg",
"availability":[
{
"status":"offline",
"type":"mobile"
},
{
"status":"offline",
"type":"native"
},
{
"status":"offline",
"type":"web"
}
]
},
{
"user_id":"user_QFha5W7whnUVB0TRwDhnDvmw8YJVFbYP1JvtSEWdhXP",
"availability":[
{
"status":"online",
"type":"mobile"
},
{
"status":"offline",
"type":"native"
},
{
"status":"offline",
"type":"web"
}
]
},
{
"user_id":"user_rrZMCl6e4gn3CpW1NX0X9fhAJJG0juhNTST3vjmQjT5",
"availability":[
{
"status":"offline",
"type":"mobile"
},
{
"status":"offline",
"type":"native"
},
{
"status":"online",
"type":"web"
}
]
}
]
}Organizations
Organizations are "environments" in Close where your team works. Most Close users are a member of only one Organization.
Leads/Contacts/Activities/etc are never able to be shared across multiple organizations.
(The organizations/companies of your sales prospects in Close are called "Leads".)
Get an organization's details, including its current members
GET
/organization/{id}/
Get an organization's details, including its current members (users), lead and opportunity statuses, etc.
By default, memberships and inactive_memberships are populated with user data prefixed with user_. If you'd rather have a nested user field, use a query string like ?_expand=memberships__user,inactive_memberships__user.
curl -XGET "https://api.close.com/api/v1/organization/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"name": "Sample Data",
"lead_statuses": [
{
"id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Potential"
},
{
"id": "stat_2ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Bad Fit"
},
{
"id": "stat_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Qualified"
}
],
"pipelines": [
{
"id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"name": "Sales",
"statuses": [
{
"id": "stat_3PB2sedHBCjwuBImAEwgHOo858f2j41lpROkcl51Fzp",
"label": "Active",
"type": "active"
},
{
"id": "stat_IOCtLYbAclJ8XAcb3yLUhQA3zlmjtXz8JMBLyXnNMF8",
"label": "Won",
"type": "won"
},
{
"id": "stat_3mmBOyMmaG8yc4DmAPp9WmgbjhVctVLlnd9gmvWxBe2",
"label": "Lost",
"type": "lost"
}
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2019-11-04T11:04:13.014979",
"date_updated": "2019-11-13T14:12:13.051542",
"organization_id": "orga_YB6zDvv1kqPY0veXLaJWUkoBsHbkVOKistq4eFqYmH0"
}
],
"created_by": null,
"memberships": [
{
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_phone": "16502822245",
"user_first_name": "P",
"user_full_name": "John Doe",
"user_last_name": "F",
"track_email_opens": true,
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"permissions_granted": ["export", "bulk_edit"],
"id": "memb_wLKueFux8M2u2jshQPichvA5V44hpECtoljWbJS1PeY",
"record_calls": false,
"user_email": "phil+sample@close.com"
},
{
"user_id": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"user_phone": "16502822248",
"user_first_name": "Phil",
"user_full_name": "Phil Freo",
"user_last_name": "Freo",
"track_email_opens": true,
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"permissions_granted": ["export", "bulk_edit"],
"id": "memb_hLHF3LsUI6N7twH1derRHiHEKeE843ttSYmsun4xkCn",
"record_calls": false,
"user_email": "phil@close.com"
},
{
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"user_phone": "16502822249",
"user_first_name": "Anthony",
"user_full_name": "Anthony Nemitz",
"user_last_name": "Nemitz",
"track_email_opens": true,
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"permissions_granted": ["export", "bulk_edit"],
"id": "memb_I4Tx9tZwz5npqdGtd0baWtjjlpeFf45OBlkAAKcF3Gc",
"record_calls": false,
"user_email": "anthony@close.com"
}
],
inactive_memberships: [],
"date_updated": "2013-02-20T04:38:01.961000+00:00",
"date_created": "2013-02-01T00:54:51.097000+00:00",
"id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"plan_type": "lite",
"updated_by": null
}Update organization's `name`, `currency`, and reorder existing `lead_statuses`
PUT
/organization/{id}/
Update organization's name, currency, and reorder existing lead_statuses.
curl -XPUT "https://api.close.com/api/v1/organization/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "New Name",
"lead_statuses": [
{
"id": "stat_8ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
},
{
"id": "stat_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
},
{
"id": "stat_2ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
},
{
"id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
}
],
"currency": "USD"
}Response Headers
Content-Type: application/json
Response Body
{
"name": "New Name",
"lead_statuses": [
{
"id": "stat_8ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Not Serious"
},
{
"id": "stat_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Qualified"
},
{
"id": "stat_2ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Bad Fit"
},
{
"id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Potential"
}
],
"pipelines": [
{
"id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"name": "Sales",
"statuses": [
{
"id": "stat_3PB2sedHBCjwuBImAEwgHOo858f2j41lpROkcl51Fzp",
"label": "Active",
"type": "active"
},
{
"id": "stat_IOCtLYbAclJ8XAcb3yLUhQA3zlmjtXz8JMBLyXnNMF8",
"label": "Won",
"type": "won"
},
{
"id": "stat_3mmBOyMmaG8yc4DmAPp9WmgbjhVctVLlnd9gmvWxBe2",
"label": "Lost",
"type": "lost"
}
]
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2019-11-04T11:04:13.014979",
"date_updated": "2019-11-13T14:12:13.051542",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}
],
"currency": "USD",
"currency_symbol": "$",
"created_by": null,
"memberships": [
{
"user_id": "user_scOgjLAQD6aBSJYBVhIeNr6FJDp8iDTug8Mv6VqYoFn",
"user_phone": "16502822245",
"user_first_name": "P",
"user_full_name": "John Doe",
"user_last_name": "F",
"track_email_opens": true,
"role_id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"permissions_granted": ["export", "bulk_edit"],
"id": "memb_wLKueFux8M2u2jshQPichvA5V44hpECtoljWbJS1PeY",
"record_calls": false,
"user_email": "phil+sample@close.com"
}
],
"date_updated": "2013-02-20T04:38:01.961000+00:00",
"date_created": "2013-02-01T00:54:51.097000+00:00",
"id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"plan_type": "lite",
"updated_by": null
}Roles
Roles define what users in your organization can or can not do.
Each user has a single role which you can set with a PUT request to Memberships API.
Every role has a set of permissions that represent actions users can do in Close.
Some roles, like "Admin" role, are maintained by the system and you cannot edit them.
Fetch a single role
GET
/role/{id}/
Fetch a single role.
curl -XGET "https://api.close.com/api/v1/role/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"name": "Account Manager",
"editable": true,
"permissions": ["export", "bulk_edit"]
}List all the roles defined for your organization
GET
/role/
List all the roles defined for your organization.
curl -XGET "https://api.close.com/api/v1/role/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"name": "Admin",
"editable": false,
"permissions": ["manage_organization", "export", "bulk_edit"]
},
{
"id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"name": "Account Manager",
"editable": true,
"permissions": ["export", "bulk_edit"]
},
]
}Create a new role
POST
/role/
Create a new role.
curl -XPOST "https://api.close.com/api/v1/role/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "Account Manager",
"permissions": ["export", "bulk_edit"]
}Response Headers
Content-Type: application/json
Response Body
{
"id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"name": "Account Manager",
"editable": true,
"permissions": ["export", "bulk_edit"]
}Update existing role
PUT
/role/{role_id}/
Update existing role.
curl -XPUT "https://api.close.com/api/v1/role/{role_id}/"
Request Headers
Content-Type: application/json
Request Body
{
"permissions": ["bulk_edit"]
}Response Headers
Content-Type: application/json
Response Body
{
"id": "role_y6eLquXvRUdmwqi61tsmgCJUU7uGfxaRbDuLoONZL9p",
"name": "Account Manager",
"editable": true,
"permissions": ["bulk_edit"]
}Delete a role
Custom Fields
Custom fields let you store arbitrary data on leads. This endpoint allows you to manage their structure, rename them, change their types, etc. Learn more about custom fields.
Note that you can only create/edit/delete custom fields if you're an admin.
List all the custom fields for your organization
GET
/custom_fields/lead/
List all the custom fields for your organization.
curl -XGET "https://api.close.com/api/v1/custom_fields/lead/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "lcf_v6S011I6MqcbVvB2FA5Nk8dr5MkL8sWuCiG8cUleO9c",
"name": "# of users",
"type": "number",
"accepts_multiple_values": false,
"date_created": "2014-11-07T05:06:09.422000+00:00",
"date_updated": "2014-11-10T20:56:16.784000+00:00",
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
},
{
"id": "lcf_8wtBWsdRU2Fur7GDnEeXQ7ra2Vu7R4hG1SNYdiEhh0F",
"name": "Industry",
"type": "choices",
"accepts_multiple_values": true,
"choices": [
"Apparel",
"Cars",
"Cosmetics",
"IT"
],
"date_created": "2014-11-07T05:06:09.423000+00:00",
"date_updated": "2014-11-12T22:37:55.752000+00:00",
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
},
{
"id": "lcf_vvHHPVktybLXXqKrUF88PLsGm8sh202oMq3XGy6RcBm",
"name": "Internal Database ID",
"type": "text",
"accepts_multiple_values": false,
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"date_created": "2014-11-10T23:38:14.535000+00:00",
"date_updated": "2014-11-10T23:38:14.535000+00:00",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
},
{
"id": "lcf_xUDvptVqoPQYv5tmRFDxemYOWFT9nlLRqJyQhpcNh4z",
"name": "Language Preference",
"type": "text",
"accepts_multiple_values": false,
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"date_created": "2014-11-10T20:56:44.780000+00:00",
"date_updated": "2014-11-10T20:56:44.780000+00:00",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X",
},
{
"id": "lcf_MakiQgTzKXrcL8sDJbS2lkuUcA2FxZJAW8Q38ARgwWh",
"name": "Trial Due",
"type": "date",
"accepts_multiple_values": false,
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"date_created": "2014-11-07T05:06:09.413000+00:00",
"date_updated": "2014-11-10T20:51:12.636000+00:00",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
},
{
"id": "lcf_MakiQgTzKXrcL8sDJbS2lkuUcA2FxZJAW8Q38ARgwWh",
"name": "Owner",
"type": "user",
"accepts_multiple_values": false,
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"date_created": "2014-11-07T05:06:09.413000+00:00",
"date_updated": "2014-11-10T20:51:12.636000+00:00",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
}
]
}Fetch custom field's details
GET
/custom_fields/lead/{id}/
Fetch custom field's details.
curl -XGET "https://api.close.com/api/v1/custom_fields/lead/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "lcf_v6S011I6MqcbVvB2FA5Nk8dr5MkL8sWuCiG8cUleO9c",
"name": "# of users",
"type": "number",
"accepts_multiple_values": false,
"date_created": "2014-11-07T05:06:09.422000+00:00",
"date_updated": "2014-11-10T20:56:16.784000+00:00",
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
}Create a new custom field
POST
/custom_fields/lead/
Create a new custom field.
name is the user-readable name of the field.
type determines which values are accepted when posting custom.FIELD_ID to the Lead API endpoint:
textaccepts any text value, e.g."Some Value".numberaccepts numeric values - both integers and floats, e.g.2or5.5.dateaccepts date values (without the time component), e.g."2014-06-12".datetimeaccepts date values (including the time component), e.g."2014-06-27T22:00:00-08:00".choicesaccepts all the values specified in thechoicesfield, e.g."some valid choice".useraccepts IDs (recommended) and names (exact match only) of users who are active or former members of your organization (e.g."user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU"or"John Doe") and always returns IDs.hiddenaccepts any value but is never shown in the UI. It's a good place to store information useful only to API integrations.
choices is a list of valid values for a custom field of type == 'choices'.
accepts_multiple_values determines if the Lead API accepts multiple values for the given custom field (e.g. "custom.FIELD_ID": ["List", "Of", "Values"]). Multiple values are currently only supported for the "user" and "choices" type.
curl -XPOST "https://api.close.com/api/v1/custom_fields/lead/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "# of users",
"type": "number"
}Response Headers
Content-Type: application/json
Response Body
{
"id": "lcf_v6S011I6MqcbVvB2FA5Nk8dr5MkL8sWuCiG8cUleO9c",
"name": "# of users",
"type": "number",
"accepts_multiple_values": false,
"date_created": "2014-11-07T05:06:09.422000+00:00",
"date_updated": "2014-11-10T20:56:16.784000+00:00",
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
}Update a custom field
PUT
/custom_fields/lead/{custom_field_id}/
Update a custom field - you can rename it, change its type, change whether it accepts multiple values or not, or update the options for a "choices" field type. The updated name will immediately appear in all the Lead API responses and only valid values for the updated type will be returned.
Some of the type changes need to convert all of the existing values for a given custom field to the new type. When this is required, the response will include an additional converting_to_type field. When the conversion is done, converting_to_type will no longer be returned.
curl -XPUT "https://api.close.com/api/v1/custom_fields/lead/{custom_field_id}/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "Number of users",
"type": "text",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "lcf_v6S011I6MqcbVvB2FA5Nk8dr5MkL8sWuCiG8cUleO9c",
"name": "Number of users",
"type": "text",
"accepts_multiple_values": false,
"date_created": "2014-11-07T05:06:09.422000+00:00",
"date_updated": "2014-11-10T20:56:16.784000+00:00",
"created_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_asdflkjlkdsg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"organization_id": "orga_vfvFDAKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X"
}Delete a custom field
Lead Statuses
Lead statuses are a customizable list of stages a Lead can be in.
List lead statuses for your organization
GET
/status/lead/
List lead statuses for your organization.
curl -XGET "https://api.close.com/api/v1/status/lead/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "stat_1ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Potential",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
},
{
"id": "stat_2ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Bad Fit",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
},
{
"id": "stat_3ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Qualified",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
},
{
"id": "stat_8ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Not Serious",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}
]
}Create a new status that can be applied to leads
POST
/status/lead/
Create a new status that can be applied to leads.
curl -XPOST "https://api.close.com/api/v1/status/lead/"
Request Headers
Content-Type: application/json
Request Body
{
"label": "Potential"
}Response Headers
Content-Type: application/json
Response Body
{
"id": "stat_9ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Potential",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}Rename a lead status
PUT
/status/lead/{status_id}/
Rename a lead status.
Note: to update the status of a particular lead, see PUT /lead/{lead_id}/
curl -XPUT "https://api.close.com/api/v1/status/lead/{status_id}/"
Request Headers
Content-Type: application/json
Request Body
{
"label": "Renamed"
}Response Headers
Content-Type: application/json
Response Body
{
"id": "stat_9ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Renamed",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}Delete a lead status
Opportunity Statuses
Opportunity statuses are a customizable list of stages an Opportunity can be in.
Each Opportunity Status always has a status_type of either active, won, or lost.
List opportunity statuses for your organization
GET
/status/opportunity/
List opportunity statuses for your organization.
curl -XGET "https://api.close.com/api/v1/status/opportunity/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "stat_4ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Active",
"type": "active",
"pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
},
{
"id": "stat_5ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Won",
"type": "won",
"pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
},
{
"id": "stat_6ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Lost",
"type": "lost",
"pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
},
{
"id": "stat_7ZdiZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "On hold",
"type": "active",
"pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}
]
}Create an opportunity status
POST
/status/opportunity/
Create an opportunity status.
There are three different types of opportunity statuses: active, won, lost.
To create an Opportunity Status in a specific Pipeline, include
a pipeline_id in your payload.
curl -XPOST "https://api.close.com/api/v1/status/opportunity/"
Request Headers
Content-Type: application/json
Request Body
{
"label": "Closed",
"type": "won",
"pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j"
}Response Headers
Content-Type: application/json
Response Body
{
"id": "stat_10diZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Closed",
"type": "won",
"pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}Rename an opportunity status
PUT
/status/opportunity/{status_id}/
Rename an opportunity status.
curl -XPUT "https://api.close.com/api/v1/status/opportunity/{status_id}/"
Request Headers
Content-Type: application/json
Request Body
{
"label": "Renamed",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "stat_10diZqcSIkoGVnNOyxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"label": "Renamed",
"type": "active",
"pipeline_id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen"
}Delete an opportunity status
Pipelines
Pipelines are named and ordered groups of Opportunity Statuses. They allow you to group your Opportunity Statuses into separate categories that make sense for the different teams and workflows at your company. For example, you can have a "Sales" Pipeline and a separate "Professional Services" Pipeline.
List Pipelines for your organization
GET
/pipeline/
List Pipelines for your organization.
curl -XGET "https://api.close.com/api/v1/pipeline/"
Response Headers
Content-Type: application/json
Response Body
{
"data": [
{
"id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"name": "Sales",
"statuses": [
{
"id": "stat_3PB2sedHBCjwuBImAEwgHOo858f2j41lpROkcl51Fzp",
"label": "Active",
"type": "active"
},
{
"id": "stat_IOCtLYbAclJ8XAcb3yLUhQA3zlmjtXz8JMBLyXnNMF8",
"label": "Won",
"type": "won"
},
{
"id": "stat_3mmBOyMmaG8yc4DmAPp9WmgbjhVctVLlnd9gmvWxBe2",
"label": "Lost",
"type": "lost"
},
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2019-11-04T11:04:13.014979",
"date_updated": "2019-11-13T14:12:13.051542",
"organization_id": "orga_YB6zDvv1kqPY0veXLaJWUkoBsHbkVOKistq4eFqYmH0"
}
]
}Create a Pipeline
POST
/pipeline/
Create a Pipeline.
curl -XPOST "https://api.close.com/api/v1/pipeline/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "Success"
}Response Headers
Content-Type: application/json
Response Body
{
"id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"name": "Success",
"statuses": [],
"created_by": "user_weVpFmazZ9sg3FHYQcUwV7tbwZRpe3B8995Ftv8OvbU",
"updated_by": "user_weVpFmazZ9sg3FHYQcUwV7tbwZRpe3B8995Ftv8OvbU",
"date_created": "2019-11-04T11:04:13.014979",
"date_updated": "2019-11-13T14:12:13.051542",
"organization_id": "orga_YB6zDvv1kqPY0veXLaJWUkoBsHbkVOKistq4eFqYmH0"
}Update a Pipeline
PUT
/pipeline/{pipeline_id}/
Update a Pipeline.
You can use this endpoint to:
- Rename a Pipeline.
- Reorder Opportunity Statuses within a Pipeline.
- Move an Opportunity Status from a different Pipeline into this one.
- To do so, include
{"id": "id_of_the_status_from_another_pipeline"}in thestatuseslist.
- To do so, include
curl -XPUT "https://api.close.com/api/v1/pipeline/{pipeline_id}/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "Updated Name",
"statuses": [
{"id": "stat_3mmBOyMmaG8yc4DmAPp9WmgbjhVctVLlnd9gmvWxBe2"},
{"id": "stat_IOCtLYbAclJ8XAcb3yLUhQA3zlmjtXz8JMBLyXnNMF8"},
{"id": "stat_3PB2sedHBCjwuBImAEwgHOo858f2j41lpROkcl51Fzp"}
]
}Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_YB6zDvv1kqPY0veXLaJWUkoBsHbkVOKistq4eFqYmH0",
"id": "pipe_6gV01if4wo7r2YTVQDWP2j",
"name": "Updated Name",
"statuses": [
{
"id": "stat_3mmBOyMmaG8yc4DmAPp9WmgbjhVctVLlnd9gmvWxBe2",
"label": "Lost",
"type": "lost"
},
{
"id": "stat_IOCtLYbAclJ8XAcb3yLUhQA3zlmjtXz8JMBLyXnNMF8",
"label": "Won",
"type": "won"
},
{
"id": "stat_3PB2sedHBCjwuBImAEwgHOo858f2j41lpROkcl51Fzp",
"label": "Active",
"type": "active"
}
],
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"date_created": "2019-11-04T11:04:13.014979",
"date_updated": "2019-11-15T14:12:13.051542"
}Delete a Pipeline
DELETE
/pipeline/{pipeline_id}/
Delete a Pipeline.
This is only allowed if the Pipeline doesn't contain any Opportunity Statuses. Before deleting a Pipeline, make sure you delete all of its Opportunity Statuses or you move them to another Pipeline.
curl -XDELETE "https://api.close.com/api/v1/pipeline/{pipeline_id}/"
Response Headers
Content-Type: application/json
Response Body
{}Reporting
These endpoints return aggregate data used by the Reporting features of Close. Any fields related to revenue are returned in cents. Any duration values are returned in seconds.
List the predefined metrics used in activity reports
GET
/report/activity/metrics/
List the predefined metrics used in activity reports.
These metrics are available to use in the report API below.
curl -XGET "https://api.close.com/api/v1/report/activity/metrics/"
Response Headers
Content-Type: application/json
Response Body
{
"metrics": [
{
"name": "Outbound Calls - Predictive Dialer Average Duration",
"key": "calls.outbound.predictive_dialer.avg_duration",
"description": "The average duration of outbound calls made via the Predictive Dialer."
},
{
"name": "Opportunities - Lost",
"key": "opportunities.lost.all.count",
"description": "The number of lost opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Won - Annualized",
"key": "opportunities.won.all.sum_annualized_value",
"description": "The annualized value of won opportunities created for/assigned to a user."
},
{
"name": "Sent Emails - All Types",
"key": "emails.sent.all.count",
"description": "The number of all sent emails."
},
{
"name": "Outbound Calls - Regular Total Duration",
"key": "calls.outbound.regular.sum_duration",
"description": "The total duration of regular outbound calls made."
},
{
"name": "Outbound Calls - All Types",
"key": "calls.outbound.all.count",
"description": "The number of all outbound calls made."
},
{
"name": "Outbound Calls - Total Duration",
"key": "calls.outbound.all.sum_duration",
"description": "The total duration of all outbound calls made."
},
{
"name": "Outbound Calls - External",
"key": "calls.outbound.external.count",
"description": "The number of external outbound calls."
},
{
"name": "Outbound Calls - Regular",
"key": "calls.outbound.regular.count",
"description": "The number of regular outbound calls made."
},
{
"name": "Inbound Calls - Total Duration",
"key": "calls.inbound.all.sum_duration",
"description": "The total duration of inbound calls made."
},
{
"name": "Received SMS - All Types",
"key": "sms.received.all.count",
"description": "The number of all received SMS messages."
},
{
"name": "Inbound Calls - Average Duration",
"key": "calls.inbound.all.avg_duration",
"description": "The average duration of inbound calls made."
},
{
"name": "Sent Emails - Sequences",
"key": "emails.sent.sequences.count",
"description": "The number of emails sent by a sequence."
},
{
"name": "Outbound Calls - Power Dialer Average Duration",
"key": "calls.outbound.power_dialer.avg_duration",
"description": "The average duration of outbound calls made via the Power Dialer."
},
{
"name": "All Calls - Average Duration",
"key": "calls.all.all.avg_duration",
"description": "The average duration of all calls made."
},
{
"name": "Outbound Calls - External Average Duration",
"key": "calls.outbound.external.avg_duration",
"description": "The average duration of external outbound calls."
},
{
"name": "Created Leads",
"key": "leads.created.all.count",
"description": "The number of leads created."
},
{
"name": "Opportunities - Won",
"key": "opportunities.won.all.count",
"description": "The number of won opportunities created for/assigned to a user."
},
{
"name": "Outbound Calls - Power Dialer",
"key": "calls.outbound.power_dialer.count",
"description": "The number of outbound calls made via the Power Dialer."
},
{
"name": "Opportunities - Won - Annual",
"key": "opportunities.value_won.annual.count",
"description": "The number of annual won opportunities created for/assigned to a user."
},
{
"name": "Sent SMS - All Types",
"key": "sms.sent.all.count",
"description": "The number of all sent SMS messages."
},
{
"name": "Opportunities - Lost - One Time",
"key": "opportunities.value_lost.one_time.count",
"description": "The number of one-time lost opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Value Won - Monthly",
"key": "opportunities.value_won.monthly.sum_value",
"description": "The total value of monthly won opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Value Lost - Annual",
"key": "opportunities.value_lost.annual.sum_value",
"description": "The total value of annual lost opportunities created for/assigned to a user."
},
{
"name": "Received Emails - All Types",
"key": "emails.received.all.count",
"description": "The number of all incoming emails."
},
{
"name": "Contacted Leads",
"key": "leads.contacted.all.count",
"description": "The leads that have been contacted via a call, email or SMS."
},
{
"name": "Sent Emails - Sequences with Reply",
"key": "emails.sent.sequences_with_reply.count",
"description": "The number of emails sent by a sequence that have a reply."
},
{
"name": "Inbound Calls - All Types",
"key": "calls.inbound.all.count",
"description": "The number of inbound calls made."
},
{
"name": "Opened Emails - All Types",
"key": "emails.opened.all.count",
"description": "The number of outgoing emails of all types that have been opened by the recipient."
},
{
"name": "Opportunities - Created",
"key": "opportunities.created.all.count",
"description": "The number of opportunities created by a user."
},
{
"name": "Outbound Calls - Regular Average Duration",
"key": "calls.outbound.regular.avg_duration",
"description": "The average duration of regular outbound calls made."
},
{
"name": "Sent Emails - Sequences without Reply",
"key": "emails.sent.sequences_without_reply.count",
"description": "The number of emails sent by a sequence that do not have a reply."
},
{
"name": "Outbound Calls - Predictive Dialer",
"key": "calls.outbound.predictive_dialer.count",
"description": "The number of outbound calls made via the Predictive Dialer."
},
{
"name": "Opportunities - Lost - Annualized",
"key": "opportunities.lost.all.sum_annualized_value",
"description": "The annualized value of lost opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Won - Monthly",
"key": "opportunities.value_won.monthly.count",
"description": "The number of monthly won opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Lost - Annual",
"key": "opportunities.value_lost.annual.count",
"description": "The number of annual lost opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Created For",
"key": "opportunities.created_for.all.count",
"description": "The number of opportunities created for/assigned to a user."
},
{
"name": "Outbound Calls - Predictive Dialer Total Duration",
"key": "calls.outbound.predictive_dialer.sum_duration",
"description": "The total duration of outbound calls made via the Predictive Dialer."
},
{
"name": "All Calls - Total Duration",
"key": "calls.all.all.sum_duration",
"description": "The total duration of all calls made."
},
{
"name": "All Calls - All Types",
"key": "calls.all.all.count",
"description": "The number of all calls made."
},
{
"name": "Opportunities - Lost - Monthly",
"key": "opportunities.value_lost.monthly.count",
"description": "The number of monthly lost opportunities created for/assigned to a user."
},
{
"name": "Outbound Calls - Power Dialer Total Duration",
"key": "calls.outbound.power_dialer.sum_duration",
"description": "The total duration of outbound calls made via the Power Dialer."
},
{
"name": "Opportunities - Value Lost - One Time",
"key": "opportunities.value_lost.one_time.sum_value",
"description": "The total value of one-time lost opportunities created for/assigned to a user."
},
{
"name": "Outbound Calls - Average Duration",
"key": "calls.outbound.all.avg_duration",
"description": "The average duration of all outbound calls made."
},
{
"name": "Opportunities - Value Lost - Monthly",
"key": "opportunities.value_lost.monthly.sum_value",
"description": "The total value of monthly lost opportunities created for/assigned to a user."
},
{
"name": "Outbound Calls - External Total Duration",
"key": "calls.outbound.external.sum_duration",
"description": "The total duration of external outbound calls."
},
{
"name": "Opportunities - Won - One Time",
"key": "opportunities.value_won.one_time.count",
"description": "The number of one-time won opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Value Won - Annual",
"key": "opportunities.value_won.annual.sum_value",
"description": "The total value of annual won opportunities created for/assigned to a user."
},
{
"name": "Opportunities - Value Won - One Time",
"key": "opportunities.value_won.one_time.sum_value",
"description": "The total value of one-time won opportunities created for/assigned to a user."
},
{
"name": "Opened Emails - Sequences",
"key": "emails.opened.sequences.count",
"description": "The number of outgoing emails sent by a sequence that have been opened by the recipient."
}
]
}Get an activity report
POST
/report/activity/
Get an activity report.
The activity report returns the organization's metrics per time period (overview report) or user (comparison report).
Every report accepts the following parameters:
datetime_range: a time range to fetch data for. Either this field orrelative_rangeneeds to be specified.relative_range: a relative time range to fetch data for. The allowed values are:today,this-week,this-month,this-quarter,this-year,yesterday,last-week,last-month,last-quarter,last-year, andall-time. Either this field ordatetime_rangeneeds to be specified.query: a query to apply to the report to filter out data. The value of the field is a dictionary with the keytypeand any type-specific keys. For now only the typesaved_searchis allowed which takes the extra keysaved_search_idto specify the ID of a saved search. This parameter is optional.users: a list of user IDs to limit the report results to. This parameter is optional.type: the type of the report. The available values areoverviewandcomparison. This parameter is mandatory.metrics: a list of metrics (see above) to fetch for the report. This parameter is mandatory.
The report can be requested either in a JSON format or in a CSV file. The format can be specified with the Accept header.
curl -XPOST "https://api.close.com/api/v1/report/activity/"
Request Headers
Accept: application/json
Content-Type: application/json
Request Body
{
"datetime_range": {
"start": "2019-01-01T00:00:00Z",
"end": "2019-01-08T00:00:00Z"
},
"query": {
"type": "saved_search",
"saved_search_id": "save_ZVc26G33JTNiDNEFdZhBQAONg9cJHleAAHqBJakf239"
},
"users": [
"user_HeC7QVuCLHXwIX2hXrAwWeXetNWsvAemivBQMudI8iX",
"user_RCOioHuk6t0OBhZBOxsqXR9cBp4e35Pyz0FBUPcg2F1"
],
"type": "overview",
"metrics": [
"calls.outbound.all.count",
"emails.sent.all.count"
],
}Response Headers
Content-Type: application/json
Response Body
{
"data": [
{
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0,
"datetime": "2019-01-01T00:00:00+00:00"
},
{
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0,
"datetime": "2019-01-02T00:00:00+00:00"
},
{
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0,
"datetime": "2019-01-03T00:00:00+00:00"
},
{
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0,
"datetime": "2019-01-04T00:00:00+00:00"
},
{
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0,
"datetime": "2019-01-05T00:00:00+00:00"
},
{
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0,
"datetime": "2019-01-06T00:00:00+00:00"
},
{
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0,
"datetime": "2019-01-07T00:00:00+00:00"
}
],
"aggregations": {
"totals": {
"emails.sent.all.count": 0,
"calls.outbound.all.count": 0
}
},
"queries": {
"leads": {
"emails.sent.all.count": [
"email(direction: \"outgoing\" and sent >= \"2019-01-01T00:00:00.000+0000\" and sent < \"2019-01-08T00:00:00.000+0000\" and status: \"sent\" and user in (\"user_HeC7QVuCLHXwIX2hXrAwWeXetNWsvAemivBQMudI8iX\", \"user_RCOioHuk6t0OBhZBOxsqXR9cBp4e35Pyz0FBUPcg2F1\")) and in:\"save_ZVc26G33JTNiDNEFdZhBQAONg9cJHleAAHqBJakf239\""
],
"calls.outbound.all.count": [
"call(direction: \"outbound\" and outgoing_call_date >= \"2019-01-01T00:00:00.000+0000\" and outgoing_call_date < \"2019-01-08T00:00:00.000+0000\" and user in (\"user_HeC7QVuCLHXwIX2hXrAwWeXetNWsvAemivBQMudI8iX\", \"user_RCOioHuk6t0OBhZBOxsqXR9cBp4e35Pyz0FBUPcg2F1\")) and in:\"save_ZVc26G33JTNiDNEFdZhBQAONg9cJHleAAHqBJakf239\""
]
}
}
}Get an activity report for an organization
GET
/report/activity/{ORGANIZATION_ID}/{?user_id,date_start,date_end,query}
Get an activity report for an organization.
This endpoint is deprecated. Use the newer Activity Reports endpoint to get this same data.
curl -XGET "https://api.close.com/api/v1/report/activity/{ORGANIZATION_ID}/{?user_id,date_start,date_end,query}"
Response Headers
Content-Type: application/json
Response Body
{
"_queries": {
"calls": "call(date >= 2014-01-31 date <= 2014-03-31)",
"emails_received": "email(direction:received date >= 2014-01-31 date <= 2014-03-31)",
"emails_sent": "email(direction:sent date >= 2014-01-31 date <= 2014-03-31)",
"leads_contacted": "call(duration > 0 date >= 2014-01-31 date <= 2014-03-31) or email(direction:sent date >= 2014-01-31 date <= 2014-03-31)",
"leads_created": "created >= 2014-01-31 created <= 2014-03-31",
"opportunities_created": "opportunity(created >= 2014-01-31 created <= 2014-03-31)",
"opportunities_lost": "opportunity(status_type:lost lost >= 2014-01-31 lost <= 2014-03-31)",
"opportunities_won": "opportunity(status_type:won closed >= 2014-01-31 closed <= 2014-03-31)"
},
"calls": 532,
"calls_duration_average": 50.03571,
"calls_duration_total": 26619,
"emails_received": 3553,
"emails_sent": 1412,
"leads_contacted": 2563,
"leads_created": 697,
"opportunities_created": 158,
"opportunities_lost": 65,
"opportunities_won": 87,
"revenue_created_annual": 534000,
"revenue_created_monthly": 1434125,
"revenue_created_one_time": 80275,
"revenue_lost_annual": 8000,
"revenue_lost_monthly": 786375,
"revenue_lost_one_time": 1600,
"revenue_won_annual": 416500,
"revenue_won_monthly": 2277375,
"revenue_won_one_time": 17000
}Get a report about sent emails grouped by template
GET
/report/sent_emails/{ORGANIZATION_ID}/{?user_id,date_start,date_end}
Get a report about sent emails grouped by template.
curl -XGET "https://api.close.com/api/v1/report/sent_emails/{ORGANIZATION_ID}/{?user_id,date_start,date_end}"
Response Headers
Content-Type: application/json
Response Body
{
"sent_email_stats": [
{
"_queries": {
"opened": "email(direction:sent opened:yes)",
"responded": "email(direction:sent has_reply:yes)",
"total": "email(direction:sent)"
},
"is_shared": true,
"name": "All Emails",
"opened": 3474546,
"percentage_opened": 21,
"percentage_responded": 10,
"responded": 348741,
"template_id": null,
"template_url": null,
"total": 735434
},
{
"_queries": {
"opened": "email(direction:sent template:\"Promo Email\" opened:yes)",
"responded": "email(direction:sent template:\"Promo Email\" has_reply:yes)",
"total": "email(direction:sent template:\"Promo Email\")"
},
"is_shared": true,
"name": "Promo Email",
"opened": 40,
"percentage_opened": 40,
"percentage_responded": 9,
"responded": 9,
"template_id": "tmpl_vB0Ql8Npgkq84jly82lqFn331D2tFfA2QXcRUvzcCOt",
"template_url": "/organization/orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen/email_templates/tmpl_vB0Ql8Npgkq84jly82lqFn331D2tFfA2QXcRUvzcCOt/",
"total": 101
},
}Get a lead status change report
GET
/report/statuses/lead/{ORGANIZATION_ID}/?{date_start,date_end,query}
Get a lead status change report.
The date range is optional. A report may be requested for a specific time period or overall.
You can specify either a query or smart_view_id (but not both) to filter leads included in the report.
The following fields are returned (when requesting an overall report, some inapplicable fields will not be returned):
status_overview: A list of all lead statuses with the following fields:status_id,status_label,status_is_deleted: The ID and label of the status, and whether it was deleted.started: Number of leads in this status at the start of the period.ended: Number of leads in this status at the end of the period.change: The net change of the number of leads during the period (endedminusstarted).change_percent: The net change of leads in in percent.gained: Number of leads that were not in this status at the beginning of the period, but were in this status at the end of the period, i.e. leads that transitioned into this status at some point during the period and stayed in this status at the end of the period.lost: Number of leads that were in this status at the beginning of the period, but were not in this status at the end of the period, i.e. leads that transitioned out of this status at some point during the period and stayed in some other status at the end of the period.entered: Number of leads that entered this status at some point during the period.left: Number of leads that left this status at some point during the period._queries: A dictionary containing search queries which list the leads for the different states (started,ended,gained,lost,entered,left)_leads_page_urls: A dictionary similar to_queriescontaining paths to the lead search UI page for the different states.
status_transitions: A list of all status transitions (aggregated by start/end status) for the given period with the following fields:from_status_id,from_status_label,from_status_is_deleted: The ID and label of the starting status, and whether it was deleted. For created leads, these fields are all null.to_status_id,to_status_label,to_status_is_deleted: The ID and label of the ending status, and whether it was deleted.count: The amount of leads that ever transitioned from the starting status to the ending status during the period._query: The search query which lists the leads._leads_page_url: The path to the lead search UI page which lists the leads.
status_transitions_summary: A list of status transitions (aggregated by start/end status), summarized for the given period. For example, a lead that went from status A to status B, and then from status B to status C in the given period will be counted in the transition from A to C. The fields are the same as those returned instatus_transitions.
curl -XGET "https://api.close.com/api/v1/report/statuses/lead/{ORGANIZATION_ID}/?{date_start,date_end,query}"
Response Headers
Content-Type: application/json
Response Body
{
"status_overview": [
{
"_leads_page_urls": {
"ended": "/search/lead_status%28status%3A%22Potential%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"entered": "/search/%28original_lead_status%3A%22Potential%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%20or%20lead_status_change%28new_status%3A%22Potential%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29/",
"gained": "/search/not%20lead_status%28status%3A%22Potential%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20lead_status%28status%3A%22Potential%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"left": "/search/lead_status_change%28old_status%3A%22Potential%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29/",
"lost": "/search/lead_status%28status%3A%22Potential%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20not%20lead_status%28status%3A%22Potential%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"started": "/search/lead_status%28status%3A%22Potential%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29/"
},
"_queries": {
"ended": "lead_status(status:\"Potential\" on:\"2014-06-01 06:59:59\")",
"entered": "(original_lead_status:\"Potential\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\") or lead_status_change(new_status:\"Potential\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\")",
"gained": "not lead_status(status:\"Potential\" on:\"2014-01-01 08:00:00\") and lead_status(status:\"Potential\" on:\"2014-06-01 06:59:59\")",
"left": "lead_status_change(old_status:\"Potential\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\")",
"lost": "lead_status(status:\"Potential\" on:\"2014-01-01 08:00:00\") and not lead_status(status:\"Potential\" on:\"2014-06-01 06:59:59\")",
"started": "lead_status(status:\"Potential\" on:\"2014-01-01 08:00:00\")"
},
"change": 1268,
"change_percent": 3,
"ended": 49997,
"entered": 1270,
"gained": 1269,
"left": 2,
"lost": 1,
"started": 48729,
"status_id": "stat_a2RZn3jTsAA11zmBPpqQQ4ug8NqgUawkjyMdCu8yybX",
"status_is_deleted": false,
"status_label": "Potential"
},
{
"_leads_page_urls": {
"ended": "/search/lead_status%28status%3A%22Bad%20Fit%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"entered": "/search/%28original_lead_status%3A%22Bad%20Fit%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%20or%20lead_status_change%28new_status%3A%22Bad%20Fit%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29/",
"gained": "/search/not%20lead_status%28status%3A%22Bad%20Fit%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20lead_status%28status%3A%22Bad%20Fit%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"left": "/search/lead_status_change%28old_status%3A%22Bad%20Fit%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29/",
"lost": "/search/lead_status%28status%3A%22Bad%20Fit%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20not%20lead_status%28status%3A%22Bad%20Fit%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"started": "/search/lead_status%28status%3A%22Bad%20Fit%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29/"
},
"_queries": {
"ended": "lead_status(status:\"Bad Fit\" on:\"2014-06-01 06:59:59\")",
"entered": "(original_lead_status:\"Bad Fit\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\") or lead_status_change(new_status:\"Bad Fit\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\")",
"gained": "not lead_status(status:\"Bad Fit\" on:\"2014-01-01 08:00:00\") and lead_status(status:\"Bad Fit\" on:\"2014-06-01 06:59:59\")",
"left": "lead_status_change(old_status:\"Bad Fit\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\")",
"lost": "lead_status(status:\"Bad Fit\" on:\"2014-01-01 08:00:00\") and not lead_status(status:\"Bad Fit\" on:\"2014-06-01 06:59:59\")",
"started": "lead_status(status:\"Bad Fit\" on:\"2014-01-01 08:00:00\")"
},
"change": 0,
"change_percent": 0,
"ended": 35,
"entered": 0,
"gained": 0,
"left": 0,
"lost": 0,
"started": 35,
"status_id": "stat_7a4mksScaP453DJeur2wdn8qXg3zcN3IQbbDeFZywNw",
"status_is_deleted": false,
"status_label": "Bad Fit"
},
{
"_leads_page_urls": {
"ended": "/search/lead_status%28status%3A%22Qualified%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"entered": "/search/%28original_lead_status%3A%22Qualified%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%20or%20lead_status_change%28new_status%3A%22Qualified%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29/",
"gained": "/search/not%20lead_status%28status%3A%22Qualified%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20lead_status%28status%3A%22Qualified%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"left": "/search/lead_status_change%28old_status%3A%22Qualified%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29/",
"lost": "/search/lead_status%28status%3A%22Qualified%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20not%20lead_status%28status%3A%22Qualified%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"started": "/search/lead_status%28status%3A%22Qualified%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29/"
},
"_queries": {
"ended": "lead_status(status:\"Qualified\" on:\"2014-06-01 06:59:59\")",
"entered": "(original_lead_status:\"Qualified\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\") or lead_status_change(new_status:\"Qualified\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\")",
"gained": "not lead_status(status:\"Qualified\" on:\"2014-01-01 08:00:00\") and lead_status(status:\"Qualified\" on:\"2014-06-01 06:59:59\")",
"left": "lead_status_change(old_status:\"Qualified\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\")",
"lost": "lead_status(status:\"Qualified\" on:\"2014-01-01 08:00:00\") and not lead_status(status:\"Qualified\" on:\"2014-06-01 06:59:59\")",
"started": "lead_status(status:\"Qualified\" on:\"2014-01-01 08:00:00\")"
},
"change": 2,
"change_percent": 8,
"ended": 28,
"entered": 2,
"gained": 2,
"left": 0,
"lost": 0,
"started": 26,
"status_id": "stat_eQ5KZbBVePlxF7sUdiV7s0mDNBkUxGv7k4i0c7XsoqL",
"status_is_deleted": false,
"status_label": "Qualified"
}
],
"status_transitions": [
{
"_leads_page_url": "/search/original_lead_status%3A%22Potential%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22/",
"_query": "original_lead_status:\"Potential\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\"",
"count": 1270,
"from_status_id": null,
"from_status_is_deleted": null,
"from_status_label": null,
"to_status_id": "stat_a2RZn3jTsAA11zmBPpqQQ4ug8NqgUawkjyMdCu8yybX",
"to_status_is_deleted": false,
"to_status_label": "Potential"
},
{
"_leads_page_url": "/search/lead_status_change%28old_status%3A%22Potential%22%20new_status%3A%22Qualified%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29/",
"_query": "lead_status_change(old_status:\"Potential\" new_status:\"Qualified\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\")",
"count": 2,
"from_status_id": "stat_a2RZn3jTsAA11zmBPpqQQ4ug8NqgUawkjyMdCu8yybX",
"from_status_is_deleted": false,
"from_status_label": "Potential",
"to_status_id": "stat_eQ5KZbBVePlxF7sUdiV7s0mDNBkUxGv7k4i0c7XsoqL",
"to_status_is_deleted": false,
"to_status_label": "Qualified"
}
],
"status_transitions_summary": [
{
"_leads_page_url": "/search/created%20%3E%20%222014-01-01%2008%3A00%3A00%22%20and%20lead_status%28status%3A%22Potential%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"_query": "created > \"2014-01-01 08:00:00\" and lead_status(status:\"Potential\" on:\"2014-06-01 06:59:59\")",
"count": 1269,
"from_status_id": null,
"from_status_is_deleted": null,
"from_status_label": null,
"to_status_id": "stat_a2RZn3jTsAA11zmBPpqQQ4ug8NqgUawkjyMdCu8yybX",
"to_status_is_deleted": false,
"to_status_label": "Potential"
},
{
"_leads_page_url": "/search/created%20%3E%20%222014-01-01%2008%3A00%3A00%22%20and%20lead_status%28status%3A%22Qualified%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"_query": "created > \"2014-01-01 08:00:00\" and lead_status(status:\"Qualified\" on:\"2014-06-01 06:59:59\")",
"count": 1,
"from_status_id": null,
"from_status_is_deleted": null,
"from_status_label": null,
"to_status_id": "stat_eQ5KZbBVePlxF7sUdiV7s0mDNBkUxGv7k4i0c7XsoqL",
"to_status_is_deleted": false,
"to_status_label": "Qualified"
},
{
"_leads_page_url": "/search/lead_status%28status%3A%22Potential%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20lead_status%28status%3A%22Qualified%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29/",
"_query": "lead_status(status:\"Potential\" on:\"2014-01-01 08:00:00\") and lead_status(status:\"Qualified\" on:\"2014-06-01 06:59:59\")",
"count": 1,
"from_status_id": "stat_a2RZn3jTsAA11zmBPpqQQ4ug8NqgUawkjyMdCu8yybX",
"from_status_is_deleted": false,
"from_status_label": "Potential",
"to_status_id": "stat_eQ5KZbBVePlxF7sUdiV7s0mDNBkUxGv7k4i0c7XsoqL",
"to_status_is_deleted": false,
"to_status_label": "Qualified"
}
]
}Get an opportunity status change report
GET
/report/statuses/opportunity/{ORGANIZATION_ID}/?{user_id,date_start,date_end,smart_view_id,query}
Get an opportunity status change report. The arguments and returned fields are similar to the lead status report (see above), with the following differences:
- Any returned numbers refer to the number of opportunities instead of leads.
- The opportunity status report may optionally be filtered by the opportunity user.
- The returned search queries in the
_queriesfield are wrapped in a nested opportunity query (opportunity(...)) and can be used as a query for the leads API endpoint. To pass the query to the opportunities API endpoint, only the query within the nested clause (in the parentheses) may be supplied. - In addition to returning paths to the lead search UI page, paths to the opportunity UI page are returned in the
_opportunities_page_urlsand_opportunities_page_urlfields.
curl -XGET "https://api.close.com/api/v1/report/statuses/opportunity/{ORGANIZATION_ID}/?{user_id,date_start,date_end,smart_view_id,query}"
Response Headers
Content-Type: application/json
Response Body
{
"status_overview": [
{
"_leads_page_urls": {
"ended": "/search/opportunity%28status%28status%3A%22Active%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"entered": "/search/opportunity%28%28original_status%3A%22Active%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%20or%20status_change%28new_status%3A%22Active%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"gained": "/search/opportunity%28not%20status%28status%3A%22Active%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20status%28status%3A%22Active%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"left": "/search/opportunity%28status_change%28old_status%3A%22Active%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"lost": "/search/opportunity%28status%28status%3A%22Active%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20not%20status%28status%3A%22Active%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"started": "/search/opportunity%28status%28status%3A%22Active%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%29/"
},
"_opportunities_page_urls": {
"ended": "/opportunities/custom_filter_end_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Active%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=ended&custom_filter_end_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH/",
"entered": "/opportunities/custom_filter_end_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=%28original_status%3A%22Active%22+and+created+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+created+%3C%3D+%222014-06-01+06%3A59%3A59%22%29+or+status_change%28new_status%3A%22Active%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=entered&custom_filter_end_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH/",
"gained": "/opportunities/custom_filter_end_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=not+status%28status%3A%22Active%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+status%28status%3A%22Active%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=gained&custom_filter_end_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH/",
"left": "/opportunities/custom_filter_start_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH&custom_filter_start_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status_change%28old_status%3A%22Active%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=left/",
"lost": "/opportunities/custom_filter_start_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH&custom_filter_start_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Active%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+not+status%28status%3A%22Active%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=lost/",
"started": "/opportunities/custom_filter_start_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH&custom_filter_start_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Active%22+on%3A%222014-01-01+08%3A00%3A00%22%29&custom_filter_type=started/"
},
"_queries": {
"ended": "opportunity(status(status:\"Active\" on:\"2014-06-01 06:59:59\"))",
"entered": "opportunity((original_status:\"Active\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\") or status_change(new_status:\"Active\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"gained": "opportunity(not status(status:\"Active\" on:\"2014-01-01 08:00:00\") and status(status:\"Active\" on:\"2014-06-01 06:59:59\"))",
"left": "opportunity(status_change(old_status:\"Active\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"lost": "opportunity(status(status:\"Active\" on:\"2014-01-01 08:00:00\") and not status(status:\"Active\" on:\"2014-06-01 06:59:59\"))",
"started": "opportunity(status(status:\"Active\" on:\"2014-01-01 08:00:00\"))"
},
"change": -1,
"change_percent": -6,
"ended": 16,
"entered": 0,
"gained": 0,
"left": 1,
"lost": 1,
"started": 17,
"status_id": "stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH",
"status_is_deleted": false,
"status_label": "Active"
},
{
"_leads_page_urls": {
"ended": "/search/opportunity%28status%28status%3A%22Won%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"entered": "/search/opportunity%28%28original_status%3A%22Won%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%20or%20status_change%28new_status%3A%22Won%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"gained": "/search/opportunity%28not%20status%28status%3A%22Won%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20status%28status%3A%22Won%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"left": "/search/opportunity%28status_change%28old_status%3A%22Won%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"lost": "/search/opportunity%28status%28status%3A%22Won%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20not%20status%28status%3A%22Won%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"started": "/search/opportunity%28status%28status%3A%22Won%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%29/"
},
"_opportunities_page_urls": {
"ended": "/opportunities/custom_filter_end_status_label=Won&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Won%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=ended&custom_filter_end_status_id=stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2/",
"entered": "/opportunities/custom_filter_end_status_label=Won&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=%28original_status%3A%22Won%22+and+created+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+created+%3C%3D+%222014-06-01+06%3A59%3A59%22%29+or+status_change%28new_status%3A%22Won%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=entered&custom_filter_end_status_id=stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2/",
"gained": "/opportunities/custom_filter_end_status_label=Won&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=not+status%28status%3A%22Won%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+status%28status%3A%22Won%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=gained&custom_filter_end_status_id=stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2/",
"left": "/opportunities/custom_filter_start_status_id=stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2&custom_filter_start_status_label=Won&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status_change%28old_status%3A%22Won%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=left/",
"lost": "/opportunities/custom_filter_start_status_id=stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2&custom_filter_start_status_label=Won&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Won%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+not+status%28status%3A%22Won%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=lost/",
"started": "/opportunities/custom_filter_start_status_id=stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2&custom_filter_start_status_label=Won&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Won%22+on%3A%222014-01-01+08%3A00%3A00%22%29&custom_filter_type=started/"
},
"_queries": {
"ended": "opportunity(status(status:\"Won\" on:\"2014-06-01 06:59:59\"))",
"entered": "opportunity((original_status:\"Won\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\") or status_change(new_status:\"Won\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"gained": "opportunity(not status(status:\"Won\" on:\"2014-01-01 08:00:00\") and status(status:\"Won\" on:\"2014-06-01 06:59:59\"))",
"left": "opportunity(status_change(old_status:\"Won\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"lost": "opportunity(status(status:\"Won\" on:\"2014-01-01 08:00:00\") and not status(status:\"Won\" on:\"2014-06-01 06:59:59\"))",
"started": "opportunity(status(status:\"Won\" on:\"2014-01-01 08:00:00\"))"
},
"change": 0,
"change_percent": 0,
"ended": 8,
"entered": 0,
"gained": 0,
"left": 0,
"lost": 0,
"started": 8,
"status_id": "stat_wMS9M6HC2O3CSEOzF5g2vEGt6RM5R3RfhIQixdnmjf2",
"status_is_deleted": false,
"status_label": "Won"
},
{
"_leads_page_urls": {
"ended": "/search/opportunity%28status%28status%3A%22Lost%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"entered": "/search/opportunity%28%28original_status%3A%22Lost%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%20or%20status_change%28new_status%3A%22Lost%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"gained": "/search/opportunity%28not%20status%28status%3A%22Lost%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20status%28status%3A%22Lost%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"left": "/search/opportunity%28status_change%28old_status%3A%22Lost%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"lost": "/search/opportunity%28status%28status%3A%22Lost%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20not%20status%28status%3A%22Lost%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"started": "/search/opportunity%28status%28status%3A%22Lost%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%29/"
},
"_opportunities_page_urls": {
"ended": "/opportunities/custom_filter_end_status_label=Lost&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Lost%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=ended&custom_filter_end_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD/",
"entered": "/opportunities/custom_filter_end_status_label=Lost&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=%28original_status%3A%22Lost%22+and+created+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+created+%3C%3D+%222014-06-01+06%3A59%3A59%22%29+or+status_change%28new_status%3A%22Lost%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=entered&custom_filter_end_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD/",
"gained": "/opportunities/custom_filter_end_status_label=Lost&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=not+status%28status%3A%22Lost%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+status%28status%3A%22Lost%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=gained&custom_filter_end_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD/",
"left": "/opportunities/custom_filter_start_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD&custom_filter_start_status_label=Lost&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status_change%28old_status%3A%22Lost%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=left/",
"lost": "/opportunities/custom_filter_start_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD&custom_filter_start_status_label=Lost&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Lost%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+not+status%28status%3A%22Lost%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=lost/",
"started": "/opportunities/custom_filter_start_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD&custom_filter_start_status_label=Lost&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Lost%22+on%3A%222014-01-01+08%3A00%3A00%22%29&custom_filter_type=started/"
},
"_queries": {
"ended": "opportunity(status(status:\"Lost\" on:\"2014-06-01 06:59:59\"))",
"entered": "opportunity((original_status:\"Lost\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\") or status_change(new_status:\"Lost\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"gained": "opportunity(not status(status:\"Lost\" on:\"2014-01-01 08:00:00\") and status(status:\"Lost\" on:\"2014-06-01 06:59:59\"))",
"left": "opportunity(status_change(old_status:\"Lost\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"lost": "opportunity(status(status:\"Lost\" on:\"2014-01-01 08:00:00\") and not status(status:\"Lost\" on:\"2014-06-01 06:59:59\"))",
"started": "opportunity(status(status:\"Lost\" on:\"2014-01-01 08:00:00\"))"
},
"change": 1,
"change_percent": 25,
"ended": 5,
"entered": 1,
"gained": 1,
"left": 0,
"lost": 0,
"started": 4,
"status_id": "stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD",
"status_is_deleted": false,
"status_label": "Lost"
},
{
"_leads_page_urls": {
"ended": "/search/opportunity%28status%28status%3A%22On%20hold%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"entered": "/search/opportunity%28%28original_status%3A%22On%20hold%22%20and%20created%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20created%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%20or%20status_change%28new_status%3A%22On%20hold%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"gained": "/search/opportunity%28not%20status%28status%3A%22On%20hold%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20status%28status%3A%22On%20hold%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"left": "/search/opportunity%28status_change%28old_status%3A%22On%20hold%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"lost": "/search/opportunity%28status%28status%3A%22On%20hold%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20not%20status%28status%3A%22On%20hold%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"started": "/search/opportunity%28status%28status%3A%22On%20hold%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%29/"
},
"_opportunities_page_urls": {
"ended": "/opportunities/custom_filter_end_status_label=On+hold&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22On+hold%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=ended&custom_filter_end_status_id=stat_rJaLa9RS71Ry5yXUxTXyc7siYvvPzeHSM61rkOSOFKQ/",
"entered": "/opportunities/custom_filter_end_status_label=On+hold&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=%28original_status%3A%22On+hold%22+and+created+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+created+%3C%3D+%222014-06-01+06%3A59%3A59%22%29+or+status_change%28new_status%3A%22On+hold%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=entered&custom_filter_end_status_id=stat_rJaLa9RS71Ry5yXUxTXyc7siYvvPzeHSM61rkOSOFKQ/",
"gained": "/opportunities/custom_filter_end_status_label=On+hold&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=not+status%28status%3A%22On+hold%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+status%28status%3A%22On+hold%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=gained&custom_filter_end_status_id=stat_rJaLa9RS71Ry5yXUxTXyc7siYvvPzeHSM61rkOSOFKQ/",
"left": "/opportunities/custom_filter_start_status_id=stat_rJaLa9RS71Ry5yXUxTXyc7siYvvPzeHSM61rkOSOFKQ&custom_filter_start_status_label=On+hold&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status_change%28old_status%3A%22On+hold%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=left/",
"lost": "/opportunities/custom_filter_start_status_id=stat_rJaLa9RS71Ry5yXUxTXyc7siYvvPzeHSM61rkOSOFKQ&custom_filter_start_status_label=On+hold&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22On+hold%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+not+status%28status%3A%22On+hold%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=lost/",
"started": "/opportunities/custom_filter_start_status_id=stat_rJaLa9RS71Ry5yXUxTXyc7siYvvPzeHSM61rkOSOFKQ&custom_filter_start_status_label=On+hold&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22On+hold%22+on%3A%222014-01-01+08%3A00%3A00%22%29&custom_filter_type=started/"
},
"_queries": {
"ended": "opportunity(status(status:\"On hold\" on:\"2014-06-01 06:59:59\"))",
"entered": "opportunity((original_status:\"On hold\" and created >= \"2014-01-01 08:00:00\" and created <= \"2014-06-01 06:59:59\") or status_change(new_status:\"On hold\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"gained": "opportunity(not status(status:\"On hold\" on:\"2014-01-01 08:00:00\") and status(status:\"On hold\" on:\"2014-06-01 06:59:59\"))",
"left": "opportunity(status_change(old_status:\"On hold\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"lost": "opportunity(status(status:\"On hold\" on:\"2014-01-01 08:00:00\") and not status(status:\"On hold\" on:\"2014-06-01 06:59:59\"))",
"started": "opportunity(status(status:\"On hold\" on:\"2014-01-01 08:00:00\"))"
},
"change": 0,
"change_percent": 0,
"ended": 1,
"entered": 0,
"gained": 0,
"left": 0,
"lost": 0,
"started": 1,
"status_id": "stat_rJaLa9RS71Ry5yXUxTXyc7siYvvPzeHSM61rkOSOFKQ",
"status_is_deleted": false,
"status_label": "On hold"
}
],
"status_transitions": [
{
"_leads_page_url": "/search/opportunity%28status_change%28old_status%3A%22Active%22%20new_status%3A%22Lost%22%20and%20date%20%3E%3D%20%222014-01-01%2008%3A00%3A00%22%20and%20date%20%3C%3D%20%222014-06-01%2006%3A59%3A59%22%29%29/",
"_opportunities_page_url": "/opportunities/custom_filter_start_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH&custom_filter_end_status_label=Lost&custom_filter_start_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status_change%28old_status%3A%22Active%22+new_status%3A%22Lost%22+and+date+%3E%3D+%222014-01-01+08%3A00%3A00%22+and+date+%3C%3D+%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=transition&custom_filter_end_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD/",
"_query": "opportunity(status_change(old_status:\"Active\" new_status:\"Lost\" and date >= \"2014-01-01 08:00:00\" and date <= \"2014-06-01 06:59:59\"))",
"count": 1,
"from_status_id": "stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH",
"from_status_is_deleted": false,
"from_status_label": "Active",
"to_status_id": "stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD",
"to_status_is_deleted": false,
"to_status_label": "Lost"
}
],
"status_transitions_summary": [
{
"_leads_page_url": "/search/opportunity%28status%28status%3A%22Active%22%20on%3A%222014-01-01%2008%3A00%3A00%22%29%20and%20status%28status%3A%22Lost%22%20on%3A%222014-06-01%2006%3A59%3A59%22%29%29/",
"_opportunities_page_url": "/opportunities/custom_filter_start_status_id=stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH&custom_filter_end_status_label=Lost&custom_filter_start_status_label=Active&custom_filter_date_start=2014-01-01&custom_filter_date_end=2014-06-01&query=status%28status%3A%22Active%22+on%3A%222014-01-01+08%3A00%3A00%22%29+and+status%28status%3A%22Lost%22+on%3A%222014-06-01+06%3A59%3A59%22%29&custom_filter_type=transition&custom_filter_end_status_id=stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD/",
"_query": "opportunity(status(status:\"Active\" on:\"2014-01-01 08:00:00\") and status(status:\"Lost\" on:\"2014-06-01 06:59:59\"))",
"count": 1,
"from_status_id": "stat_3FD9DnGUCJzccBKTh8LiiKoyVPpMJsOkJdcGoA5AYKH",
"from_status_is_deleted": false,
"from_status_label": "Active",
"to_status_id": "stat_Rq9QVdie9GhRKuEyYnRXfE6JDs6vhlwqh0GW7owibPD",
"to_status_is_deleted": false,
"to_status_label": "Lost"
}
]
}Get a custom report for just about any object in Close
GET
/report/custom/{ORGANIZATION_ID}/{?query,x,y,interval,transform_y,group_by,start,end}
Get a custom report for just about any object in Close. This endpoint returns data that allows graphing of arbitrary metrics and is what powers "Explorer" in the UI.
queryis an optional search query filter. When reporting on leads, any regular lead search query may be used. When reporting on activities or opportunities, only properties of the chosen object type may be used. For example,direction:incomingmay be used ifxstarts withemail.. Defaults to*, which includes all objects.yis made up of the object type and field which is reported on the Y axis. For example the valuelead.count(used by default) may be used to graph the number of leads, or a numeric field may be used. Examples:call.duration(for call length),opportunity.value(for value of opportunities).xis the field which is reported on the X axis, for example "lead.custom.MRR" or "opportunity.date_created".interval: Graph interval, i.e. the precision of the X axis. For time based graphs (xis a date field), one ofauto,hour,day,week,month,quarter,year(defaults toauto, which is chosen based onstartandend). For graphs with a numeric X axis, an integer number can be specified to indicate the histogram interval (autoby default).group_by: Optional field name by which the report will be grouped. When grouping, a separate series will be returned for each group. By default no grouping is applied.transform_y: Transformation function that gets applied to theyparameter. One ofsum(default),avg,min, ormax. Does not apply for.countyvalues ifxis of the same object type.start: Date or integer of the start of the X axis range. For dates, defaults to the date of creation of your organization.end: Date or integer of the end of the X axis range. For dates, defaults to now.
To get a full list of fields that can be used, do a GET to /report/custom/fields/. Only the number data type can be used for the y parameter.
curl -XGET "https://api.close.com/api/v1/report/custom/{ORGANIZATION_ID}/{?query,x,y,interval,transform_y,group_by,start,end}"
Response Headers
Content-Type: application/json
Response Body
# Example: Average call duration per quarter
# GET /report/custom/orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen/?query=duration>0&y=call.duration&x=call.date_created&transform_y=avg&interval=quarter
{
"x_values": [
"2013-04-01T00:00:00.000Z",
"2013-07-01T00:00:00.000Z",
"2013-10-01T00:00:00.000Z",
"2014-01-01T00:00:00.000Z"
],
"series": [
{
"data": [
27.42026825633383,
17.16701754385966,
73.07868681605004,
92.8684210526316
],
"type": "date"
}
],
"effective_interval": "quarter"
}
# Example: Number of contacted leads by month by their first communication date:
# GET /report/custom/lead/orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen/?query=contacted:yes&x=lead.first_communication&interval=month
{
"x_values": [
"2013-04-01T00:00:00.000Z",
"2013-05-01T00:00:00.000Z",
"2013-06-01T00:00:00.000Z",
"2013-07-01T00:00:00.000Z",
"2013-08-01T00:00:00.000Z",
"2013-09-01T00:00:00.000Z",
"2013-10-01T00:00:00.000Z",
"2013-11-01T00:00:00.000Z",
"2013-12-01T00:00:00.000Z",
"2014-01-01T00:00:00.000Z",
"2014-02-01T00:00:00.000Z"
],
"series": [
{
"data": [57, 31, 0, 10, 95, 63, 78, 31, 39, 51, 9],
"type": "date"
},
],
"effective_interval": "month"
}
# Example: Incoming emails by week starting from 2014:
# GET /report/custom/orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen/?query=direction:incoming&y=email.count&x=email.date_created&interval=week&start=2014-01-01
{
"x_values": [
"2014-01-06T00:00:00.000Z",
"2014-01-07T00:00:00.000Z",
"2014-01-08T00:00:00.000Z",
"2014-01-09T00:00:00.000Z",
"2014-01-10T00:00:00.000Z",
"2014-01-11T00:00:00.000Z"
],
"series": [
{
"data": [89, 0, 98, 68, 32, 41],
"type": "date"
}
]
}
# Example: Customer distribution by a custom field
# GET /report/custom/orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen/?query=lead_status:Customer&y=lead.count&x=lead.custom.MRR&interval=1000&end=3000
{
"x_values": [
{
"start": 0,
"end": 999,
"value": "0-999"
},
{
"start": 1000,
"end": 2999,
"value": "1000-2999"
},
{
"start": 2000,
"end": 2999,
"value": "2000-2999"
},
{
"start": 3000,
"end": 300,
"value": "3000"
}
],
"series": [
{
"data": [2, 3, 7],
"type": "numeric"
}
],
"effective_interval": 1000
}
# Example: Emails by year of their creation, grouped by direction
# GET /report/custom/orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen/?x=email.date_created&y=email.count&group_by=email.direction&interval=year
{
"x_values": [
"2013-01-01T00:00:00.000Z",
"2014-01-01T00:00:00.000Z"
],
"series": [
{
"data": [10, 120],
"type": "date"
},
{
"data": [8, 100],
"group_key": "outgoing",
"type": "date"
},
{
"data": [2, 20],
"group_key": "incoming",
"type": "date"
}
],
"effective_interval": "year"
}
# Example: Total opportunity value of won opportunities by year of when the opportunity was won grouped by value period:
# GET /report/custom/orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen/?query=status_type:won&x=opportunity.date_won&y=opportunity.value&group_by=opportunity.value_period&interval=year
{
"x_values": [
"2013-01-01T00:00:00.000Z",
"2014-01-01T00:00:00.000Z"
],
"series": [
{
"data": [5000, 10000],
"type": "date"
},
{
"data": [1000, 2000],
"group_key": "monthly",
"type": "date"
},
{
"data": [2000, 3000],
"group_key": "one_time",
"type": "date"
},
{
"data": [2000, 5000],
"group_key": "annual",
"type": "date"
}
],
"effective_interval": "year"
}Email Templates
Email Templates are predefined emails that can be used over and over again when sending email. They save time when sending emails one at a time via the Close UI, and they are also used when initiating a single Bulk Email.
List email templates
GET
/email_template/{?is_archived}
List email templates.
curl -XGET "https://api.close.com/api/v1/email_template/{?is_archived}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "tmpl_bTl0wRVLuzCpYkJnLX76KcbuYFpa4YEJVKNE19RGHUq",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"name": "Cold 1",
"subject": "I bet using other sales tool sucks",
"body": "You should try Close.",
"is_shared": true,
"attachments": [],
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"is_archived": false
}
]
}Fetch an email template
GET
/email_template/{id}/
Fetch an email template.
curl -XGET "https://api.close.com/api/v1/email_template/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "tmpl_bTl0wRVLuzCpYkJnLX76KcbuYFpa4YEJVKNE19RGHUq",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"name": "Cold 1",
"subject": "I bet using other sales tool sucks",
"body": "You should try Close.",
"is_shared": true,
"attachments": [],
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"is_archived": false,
"used_by_sequences": [
{
"id": "seq_1BTljGuCooX0nbFoPihl07",
"name": "My Sequence"
}
]
}Render an email template for the given lead/contact using the current user context
GET
/email_template/{id}/render/{?lead_id, contact_id, query, entry, mode}
Render an email template for the given lead/contact using the current user context. Accepts two forms of usage:
- Single lead/contact:
lead_idandcontact_idis supplied (both required)
- Preview results from a search query
query(required) contains a search queryentry(optional, ranges from 0 to 99) specifies the index of the lead/contact that should be rendered.mode(optional), which can have a value of:lead(default), the first contact of the lead with the index given byentrywill be rendered (excluding leads that have no email addresses).contact, thenentryrefers to the index of the contact (excluding contacts that have no emails). Will return an empty dict if there are no more entries.
curl -XGET "https://api.close.com/api/v1/email_template/{id}/render/{?lead_id, contact_id, query, entry, mode}"
Response Headers
Content-Type: application/json
Response Body
{
"lead_id": "lead_vYaUG0D39KdBeqVHbPkmvqaYopsdCBmDXW3tvJgwc2L",
"lead_display_name": "Bluth Company",
"contact_id": "cont_NdKMSOuamgB8ZlbNJW2WP17hfL3jQmf0hW6X8ichwQk",
"contact_display_name": "John Smith",
"email": "john@example.com",
"body": "Hi John,\n\nI hope you are having a great day.\n\nFrom,\nPhil\nphil@close.com",
"subject": "Checking In"
}Create an email template
POST
/email_template/
Create an email template.
curl -XPOST "https://api.close.com/api/v1/email_template/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "inbound 1",
"subject": "test inbound subject",
"body": "test inbound body of an email.",
"is_shared": false
}Response Headers
Content-Type: application/json
Response Body
{
"id": "tmpl_bTl0wRVLuzCpYkJnLX76KcbuYFpa4YEJVKNE19RGHUq",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"name": "inbound 1",
"subject": "test inbound subject",
"body": "test inbound body of an email.",
"attachments": [],
"is_shared": false,
"is_archived": false,
"used_by_sequences": []
}Update an email template
PUT
/email_template/{id}/
Update an email template.
curl -XPUT "https://api.close.com/api/v1/email_template/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"is_shared": true
}Response Headers
Content-Type: application/json
Response Body
{
"id": "tmpl_bTl0wRVLuzCpYkJnLX76KcbuYFpa4YEJVKNE19RGHUq",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"name": "inbound 1",
"subject": "test inbound subject",
"body": "test inbound body of an email.",
"attachments": [],
"is_shared": true,
"is_archived": false,
"used_by_sequences": []
}Delete an email template
Email Sequences
An Email Sequence is a series of emails to be sent, one by one, in specified time gaps to specific subscribers until they reply.
List Sequences
GET
/sequence/
List Sequences
curl -XGET "https://api.close.com/api/v1/sequence/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "seq_1BTljGuCooX0nbFoPihl07",
"name": "My Sequence",
"status": "active",
"schedule_id": null,
"timezone": "America/Los_Angeles",
"steps": [
{
"id": "seqstep_3fdjsr0thQshwVXo8rWG47",
"delay": 0,
"email_template_id": "tmpl_00jcushDRuoBBS5sSTUAbNt4dPpBUhlJqQafVfzzRJn",
"threading": "old_thread",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
{
"id": "seqstep_kjsd324toiweuroo812394",
"delay": 259200,
"email_template_id": "tmpl_l12k3as9d008324ljeANFTyS239048asdFdsVfnzaln",
"threading": "old_thread",
"date_created": "2013-02-20T09:25:14.000000+00:00",
"date_updated": "2013-02-20T09:25:14.000000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
],
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
}
]
}Fetch an Email Sequence
GET
/sequence/{id}/
Fetch an Email Sequence.
curl -XGET "https://api.close.com/api/v1/sequence/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "seq_1BTljGuCooX0nbFoPihl07",
"name": "My Sequence",
"status": "active",
"schedule_id": null,
"timezone": "America/Los_Angeles",
"steps": [
{
"id": "seqstep_3fdjsr0thQshwVXo8rWG47",
"delay": 0,
"email_template_id": "tmpl_00jcushDRuoBBS5sSTUAbNt4dPpBUhlJqQafVfzzRJn",
"threading": "old_thread",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
{
"id": "seqstep_kjsd324toiweuroo812394",
"delay": 259200,
"email_template_id": "tmpl_l12k3as9d008324ljeANFTyS239048asdFdsVfnzaln",
"threading": "old_thread",
"date_created": "2013-02-20T09:25:14.000000+00:00",
"date_updated": "2013-02-20T09:25:14.000000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
],
"date_created": "2013-02-20T09:20:00.000000+00:00",
"date_updated": "2013-02-20T09:20:00.000000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"subscription_counts_by_status": {
"active": 10,
"paused": 5,
"finished": 25
}
}Create an Email Sequence
POST
/sequence/
Create an Email Sequence
curl -XPOST "https://api.close.com/api/v1/sequence/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "My Sequence",
"status": "paused",
"schedule_id": null,
"timezone": "America/Los_Angeles",
}Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "seq_1BTljGuCooX0nbFoPihl07",
"name": "My Sequence",
"status": "paused",
"schedule_id": null,
"timezone": "America/Los_Angeles",
"steps": [],
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"subscription_counts_by_status": {
"active": 0,
"paused": 0,
"finished": 0
}
}Update an Email Sequence
PUT
/sequence/{id}/
Update an Email Sequence.
Note: If you include steps in the payload and exclude some of the existing steps in your sequence, it will remove those steps from the sequence entirely.
curl -XPUT "https://api.close.com/api/v1/sequence/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "My New Sequence Name",
"steps": [
{"id": "seqstep_3fdjsr0thQshwVXo8rWG47"},
{"id": "seqstep_kjsd324toiweuroo812394"}
]
}Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "seq_1BTljGuCooX0nbFoPihl07",
"name": "My New Sequence Name",
"status": "active",
"schedule_id": null,
"timezone": "America/Los_Angeles",
"steps": [
{
"id": "seqstep_3fdjsr0thQshwVXo8rWG47",
"delay": 0,
"email_template_id": "tmpl_00jcushDRuoBBS5sSTUAbNt4dPpBUhlJqQafVfzzRJn",
"threading": "old_thread",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
{
"id": "seqstep_kjsd324toiweuroo812394",
"delay": 259200,
"email_template_id": "tmpl_l12k3as9d008324ljeANFTyS239048asdFdsVfnzaln",
"threading": "old_thread",
"date_created": "2013-02-20T09:25:14.000000+00:00",
"date_updated": "2013-02-20T09:25:14.000000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo"
},
],
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"subscription_counts_by_status": {
"active": 10,
"paused": 5,
"finished": 25
}
}Delete an Email Sequence
DELETE
/sequence/{id}/
Delete an Email Sequence.
curl -XDELETE "https://api.close.com/api/v1/sequence/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}List Sequence Schedules
GET
/sequence_schedule/
List Sequence Schedules.
Currently only 2 pre-created schedules are available
- Monday - Friday, any time.
- Monday - Friday, 9am – 4pm.
curl -XGET "https://api.close.com/api/v1/sequence_schedule/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "sched_3MvlPuSqL0NGJyY95MBMpF",
"name": "Any time",
"ranges": [
{"weekday": 1, "from": "00:00", "to": "23:59"},
{"weekday": 2, "from": "00:00", "to": "23:59"},
{"weekday": 3, "from": "00:00", "to": "23:59"},
{"weekday": 4, "from": "00:00", "to": "23:59"},
{"weekday": 5, "from": "00:00", "to": "23:59"},
]
},
{
"id": "sched_1eL83fHJodv0OtoibuJFAw",
"name": "9am – 4pm",
"ranges": [
{"weekday": 1, "from": "09:00", "to": "16:00"},
{"weekday": 2, "from": "09:00", "to": "16:00"},
{"weekday": 3, "from": "09:00", "to": "16:00"},
{"weekday": 4, "from": "09:00", "to": "16:00"},
{"weekday": 5, "from": "09:00", "to": "16:00"},
]
},
]
}Fetch a Sequence Schedule
GET
/sequence_schedule/{id}/
Fetch a Sequence Schedule.
curl -XGET "https://api.close.com/api/v1/sequence_schedule/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "sched_3MvlPuSqL0NGJyY95MBMpF",
"name": "Any time",
"ranges": [
{"weekday": 1, "from": "00:00", "to": "23:59"},
{"weekday": 2, "from": "00:00", "to": "23:59"},
{"weekday": 3, "from": "00:00", "to": "23:59"},
{"weekday": 4, "from": "00:00", "to": "23:59"},
{"weekday": 5, "from": "00:00", "to": "23:59"},
]
}List Sequence Subscriptions
GET
/sequence_subscription/{?sequence_id, contact_id, lead_id}
List Sequence Subscriptions.
curl -XGET "https://api.close.com/api/v1/sequence_subscription/{?sequence_id, contact_id, lead_id}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"id": "sub_wRlAku35U53xEV7PcNY3Qo",
"organization_id": "orga_bwwWG475APeuQGur0thQshwVXo8rIYecQHDWFanqhen",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"contact_id": "cont_MEe412YKyJBXuTqbttZBbcofXr3uydwKEhhBJjyu3O3",
"contact_email": "contact@example.org",
"status": "active",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
}
]
}Fetch a single Sequence Subscription
GET
/sequence_subscription/{id}/
Fetch a single Sequence Subscription.
curl -XGET "https://api.close.com/api/v1/sequence_subscription/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "sub_wRlAku35U53xEV7PcNY3Qo",
"organization_id": "orga_bwwWG475APeuQGur0thQshwVXo8rIYecQHDWFanqhen",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"contact_id": "cont_MEe412YKyJBXuTqbttZBbcofXr3uydwKEhhBJjyu3O3",
"contact_email": "contact@example.org",
"status": "active",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
}Subscribe a Contact to a Sequence
POST
/sequence_subscription/
Subscribe a Contact to a Sequence.
curl -XPOST "https://api.close.com/api/v1/sequence_subscription/"
Request Headers
Content-Type: application/json
Request Body
{
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"contact_id": "cont_MEe412YKyJBXuTqbttZBbcofXr3uydwKEhhBJjyu3O3",
"contact_email": "contact@example.org",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "sub_wRlAku35U53xEV7PcNY3Qo",
"organization_id": "orga_bwwWG475APeuQGur0thQshwVXo8rIYecQHDWFanqhen",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"contact_id": "cont_MEe412YKyJBXuTqbttZBbcofXr3uydwKEhhBJjyu3O3",
"contact_email": "contact@example.org",
"status": "active",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
}Update a specific Subscription
PUT
/sequence_subscription/{id}/
Update a specific Subscription.
curl -XPUT "https://api.close.com/api/v1/sequence_subscription/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"status": "paused",
}Response Headers
Content-Type: application/json
Response Body
{
"id": "sub_wRlAku35U53xEV7PcNY3Qo",
"organization_id": "orga_bwwWG475APeuQGur0thQshwVXo8rIYecQHDWFanqhen",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"contact_id": "cont_MEe412YKyJBXuTqbttZBbcofXr3uydwKEhhBJjyu3O3",
"contact_email": "contact@example.org",
"status": "paused",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"date_created": "2013-02-20T09:20:14.229000+00:00",
"date_updated": "2013-02-20T09:20:14.229000+00:00",
"created_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"updated_by_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
}Dialer
A dialer is associated with a specific Smart View and automatically calls each lead in it for you. This allows you to call leads in a Smart View faster.
Once the dialer for a Smart View is initiated, it starts making calls to each lead that belongs to it and connects you to the call once someone picks up.
Dialers can have two behaviors:
power, which will call one lead in the Smart View at a timepredictive, which will call multiple leads in the Smart View at a time and connect you with the first lead that answers.
This endpoint gives you information about a dialer session including: the saved_search_id used in the dialer session, the type of the dialer sessions, the users included in the session, and more.
List or filter all dialer sessions
GET
/dialer/{?status, status__in, saved_search_id, user_id}
List or filter all dialer sessions
curl -XGET "https://api.close.com/api/v1/dialer/{?status, status__in, saved_search_id, user_id}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"status": "inactive",
"user_id": "user_b3MfYitXVOHOnqZo4uyPGB7Dcp7r4MeECQptHpWq0HQ",
"users": [
{
"is_active": false,
"state": "inactive",
"user_id": "user_b3MfYitXVOHOnqZo4uyPGB7Dcp7r4MeECQptHpWq0HQ"
}
],
"saved_search_id": "save_lch8hNQFbD9MgvMZbprURV715VVs1DEXSUl1xOA74p0",
"date_updated": "2018-07-31T14:15:11.496227",
"caller_id": "",
"organization_id": "orga_hE18j8OUPc8s0OzTFGtmf69iowhhPVmcLj5i9cEphe5",
"ring_mode": "more-voicemails",
"saved_search_is_user_dependent": false,
"date_created": "2018-07-17T12:35:01.230707",
"music_preference": "tone1",
"type": "power",
"id": "dial_23eLaYZDjeL8tzFQMW5sto"
},
{
"status": "inactive",
"user_id": "user_b3MfYitXVOHOnqZo4uyPGB7Dcp7r4MeECQptHpWq0HQ",
"users": [
{
"is_active": false,
"state": "inactive",
"user_id": "user_b3MfYitXVOHOnqZo4uyPGB7Dcp7r4MeECQptHpWq0HQ"
}
],
"saved_search_id": "save_iKY1BB4HsI5Zzbgz3J20ycs8aPZK3Z9fq7rArkA85Gi",
"date_updated": "2018-07-31T13:45:42.875237",
"caller_id": "+14356128874",
"organization_id": "orga_hE18j8OUPc8s0OzTFGtmf69iowhhPVmcLj5i9cEphe5",
"ring_mode": "more-voicemails",
"saved_search_is_user_dependent": false,
"date_created": "2018-07-31T13:45:07.444155",
"music_preference": "tone1",
"type": "predictive",
"id": "dial_4DejEkNkJOWj1jvqf5f6LO"
}
]
}Get a single dialer session
GET
/dialer/{id}/
Get a single dialer session.
Once you have a saved_search_id for a dialer session, you can use the saved_search endpoint to find out more information about the Smart View being used.
curl -XGET "https://api.close.com/api/v1/dialer/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"status": "inactive",
"user_id": "user_b3MfYitXVOHOnqZo4uyPGB7Dcp7r4MeECQptHpWq0HQ",
"users": [
{
"is_active": false,
"state": "inactive",
"user_id": "user_b3MfYitXVOHOnqZo4uyPGB7Dcp7r4MeECQptHpWq0HQ"
}
],
"saved_search_id": "save_iKY1BB4HsI5Zzbgz3J20ycs8aPZK3Z9fq7rArkA85Gi",
"date_updated": "2018-07-31T13:45:42.875237",
"caller_id": "+14356128874",
"organization_id": "orga_hE18j8OUPc8s0OzTFGtmf69iowhhPVmcLj5i9cEphe5",
"ring_mode": "more-voicemails",
"saved_search_is_user_dependent": false,
"date_created": "2018-07-31T13:45:07.444155",
"music_preference": "tone1",
"type": "predictive",
"id": "dial_4DejEkNkJOWj1jvqf5f6LO"
}Smart Views
Smart Views are "saved search queries" in Close and show up in the sidebar in the UI. They can be private for a user or shared with an entire Organization.
List Smart Views
GET
/saved_search/
List Smart Views.
curl -XGET "https://api.close.com/api/v1/saved_search/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"user_id": null,
"is_shared": true,
"used_recently": true,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "*",
"id": "save_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehb",
"name": "All Leads"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "created <= 30 days ago",
"id": "save_MaDhSTaHGmIYLV9px97xqRzlR0DTOtW9rOBcB6OPxXZ",
"name": "Recently Created"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "updated <= 30 days ago",
"id": "save_ZoAxTuqNVjlMclOZ4LyG2va4KqhpZ3mYqCFzb7LWdxU",
"name": "Recently Updated"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "last_call <= 30 days ago",
"id": "save_qPIaAo1mWL3Bxt5RSegrVue33jAC931ixK9BQj58p4d",
"name": "Recently Called"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "last_email <= 30 days ago",
"id": "save_VPDZRlI7uDFPGT8bd9eyhz02s059i6iqbSZCSgtFoJ4",
"name": "Recently Emailed"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "calls = 0",
"id": "save_iYYUYTcdQlrIXOWPzoGYDJvbdyXI8HbAr6AkuD55Yht",
"name": "Never Called"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "emails = 0",
"id": "save_nlNapOed54ALqOrxz3YntHu6TIADqjcWygJBAhnJ6tK",
"name": "Never Emailed"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "status:potential",
"id": "save_OgRxITsFk25w8xoP5tVR96uoT1LsqBMyBkHDUR0g6It",
"name": "Status: Potential"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "status:bad_fit",
"id": "save_ZfRsDNxZIn0nAfLvaL1RRWWNoCkdnRuRebVfb0vnyYy",
"name": "Status: Bad Fit"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "status:qualified",
"id": "save_M4hSwbifKNEYs7KkL3TvHbZNMKKqZYPks85k76X5Xj9",
"name": "Status: Qualified"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "opportunity_user:me",
"id": "save_xt5NukhI1d45UWopOZAipq5XjaEXwen75sVfAVq1eT3",
"name": "Opportunities: Mine"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "opportunity:active",
"id": "save_UYRWiEaTUrUZqnVgjMl2YWHvSgS8Hu4By6aEj2JgQCS",
"name": "Opportunities: Active"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "opportunity:won",
"id": "save_ARQ8Pp2JdLYgXRREy8zJyP4n1JllkExGejrSf4kUfNm",
"name": "Opportunities: Won"
},
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "opportunity:lost",
"id": "save_nBeX7rJ2Qtp0hCWxoeh1wPgHq1y5b139MIharZ0so9A",
"name": "Opportunities: Lost"
}
]
}Get a single Smart View
GET
/saved_search/{id}/
Get a single Smart View
curl -XGET "https://api.close.com/api/v1/saved_search/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"user_id": null,
"is_shared": true,
"used_recently": false,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "*",
"id": "save_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehb",
"name": "All Leads"
}Create a Smart View
POST
/saved_search/
Create a Smart View
curl -XPOST "https://api.close.com/api/v1/saved_search/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "every lead",
"query": "called > 0 and email_opened < 10 mins ago"
}Response Headers
Content-Type: application/json
Response Body
{
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"is_shared": false,
"used_recently": true,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "called > 0 and email_opened < 10 mins ago",
"id": "save_Cin23B1CYKX83dbNnBB4Q5F5QXl9ucmgrqNf0esq1Ir",
"name": "every lead"
}Update a Smart View
PUT
/saved_search/{id}/
Update a Smart View
curl -XPUT "https://api.close.com/api/v1/saved_search/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "every lead"
}Response Headers
Content-Type: application/json
Response Body
{
"user_id": "user_MvDoAZA889UMrgsZbnXmHkJSomSi7qk2Iwc4JnGHTbo",
"is_shared": false,
"used_recently": true,
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"query": "*",
"id": "save_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehb",
"name": "every lead"
}Delete a Smart View
Bulk Actions
Bulk actions are used to perform an "action" (send an email, update a lead status, etc.) on a number of leads all at once based on a Lead search query.
Pausing and resuming
You can pause an in-progress bulk action by sending { 'status': 'paused' }. You can also resume it afterwards ({ 'status': 'resuming' }), unless more than 7 days passed since you paused the action.
Receiving an email after you're done
Use "send_done_email": false if you don't want to get a confirmation email after a bulk action is done.
List bulk emails
GET
/bulk_action/email/
List bulk emails.
curl -XGET "https://api.close.com/api/v1/bulk_action/email/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"status": "processing",
"query": "*",
"template_id": "tmpl_00jcushDRuoBBS5sSTUAbNt4dPpBUhlJqQafVfzzRJn",
"contact_preference": "lead",
"n_leads": 824,
"n_leads_processed": 523,
"send_done_email": false,
"id": "bulkemail_qmjJY85TSmMBqw1MKgL5o3LdSJkvklqfAwfdcjiRYCy",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-12-05T18:34:41.753000+00:00",
"date_updated": "2013-12-05T19:33:29.357000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}
]
}Fetch a single bulk email object
GET
/bulk_action/email/{id}/
Fetch a single bulk email object.
curl -XGET "https://api.close.com/api/v1/bulk_action/email/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"status": "processing",
"query": "*",
"template_id": "tmpl_00jcushDRuoBBS5sSTUAbNt4dPpBUhlJqQafVfzzRJn",
"contact_preference": "lead",
"n_leads": 824,
"n_leads_processed": 523,
"send_done_email": false,
"id": "bulkemail_qmjJY85TSmMBqw1MKgL5o3LdSJkvklqfAwfdcjiRYCy",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-12-05T18:34:41.753000+00:00",
"date_updated": "2013-12-05T19:33:29.357000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}Initiate a new bulk email
POST
/bulk_action/email/
Initiate a new bulk email.
contact_preference can be set to lead (only email the primary/first contact email of the lead) or contact (email the first contact email of each contact of the lead).
curl -XPOST "https://api.close.com/api/v1/bulk_action/email/"
Request Headers
Content-Type: application/json
Request Body
{
"template_id": "tmpl_00jcushDRuoBBS5sSTUAbNt4dPpBUhlJqQafVfzzRJn",
"query": "*",
"contact_preference": "lead",
"send_done_email": false
}Response Headers
Content-Type: application/json
Response Body
{
"status": "created",
"query": "*",
"template_id": "tmpl_00jcushDRuoBBS5sSTUAbNt4dPpBUhlJqQafVfzzRJn",
"contact_preference": "lead",
"n_leads": null,
"n_leads_processed": 0,
"send_done_email": false,
"id": "bulkemail_qmjJY85TSmMBqw1MKgL5o3LdSJkvklqfAwfdcjiRYCy",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-12-05T18:34:41.753000+00:00",
"date_updated": "2013-12-05T19:33:29.357000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}List bulk sequence subscriptions
GET
/bulk_action/sequence_subscription/
List bulk sequence subscriptions.
curl -XGET "https://api.close.com/api/v1/bulk_action/sequence_subscription/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"status": "processing",
"query": "*",
"action_type": "subscribe",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"contact_preference": "lead",
"n_leads": 824,
"n_leads_processed": 523,
"send_done_email": false,
"id": "bulkseqsub_qmjJY85TSmMBqw1MKgL5o3LdSJkvklqfAwfdcjiRYCy",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-12-05T18:34:41.753000+00:00",
"date_updated": "2013-12-05T19:33:29.357000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}
]
}Fetch a single bulk sequence subscription object
GET
/bulk_action/sequence_subscription/{id}/
Fetch a single bulk sequence subscription object.
curl -XGET "https://api.close.com/api/v1/bulk_action/sequence_subscription/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"status": "processing",
"query": "*",
"action_type": "subscribe",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"contact_preference": "lead",
"n_leads": 824,
"n_leads_processed": 523,
"send_done_email": false,
"id": "bulkseqsub_qmjJY85TSmMBqw1MKgL5o3LdSJkvklqfAwfdcjiRYCy",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-12-05T18:34:41.753000+00:00",
"date_updated": "2013-12-05T19:33:29.357000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}Initiate a new bulk sequence subscription
POST
/bulk_action/sequence_subscription/
Initiate a new bulk sequence subscription.
action_type must be one of:
subscribeto create a new sequence subscription for contacts that have never received the given sequence.resumeto resume any paused sequence subscriptions for the given sequence or all sequences ifsequence_idis not provided.resume_finishedto resume any finished sequence subscriptions for the given sequence or all sequences ifsequence_idis not provided.pauseto pause any active sequence subscriptions for the given sequence or all sequences ifsequence_idis not provided.
sequence_id, sender_account_id, sender_name, sender_email and contact_preference are required if action_type is subscribe.
contact_preference can be set to:
leadto only subscribe the primary/first contact email of the lead.contactto subscribe the primary email of each contact of the lead.
curl -XPOST "https://api.close.com/api/v1/bulk_action/sequence_subscription/"
Request Headers
Content-Type: application/json
Request Body
{
"query": "*",
"action_type": "subscribe",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"contact_preference": "lead",
}Response Headers
Content-Type: application/json
Response Body
{
"status": "processing",
"query": "*",
"action_type": "subscribe",
"sequence_id": "seq_1BTljGuCooX0nbFoPihl07",
"sender_account_id": "emailacct_aslkdjfalksjdfCmLShmuvlPMFy7Ze61FVeEj1VXnlG",
"sender_name": "John Doe",
"sender_email": "john@salesteam.com",
"contact_preference": "lead",
"n_leads": 824,
"n_leads_processed": 523,
"send_done_email": false,
"id": "bulkseqsub_qmjJY85TSmMBqw1MKgL5o3LdSJkvklqfAwfdcjiRYCy",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"date_created": "2013-12-05T18:34:41.753000+00:00",
"date_updated": "2013-12-05T19:33:29.357000+00:00",
"updated_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI",
"created_by": "user_04EJPREurd0b3KDozVFqXSRbt2uBjw3QfeYa7ZaGTwI"
}List bulk deletes
GET
/bulk_action/delete/
List bulk deletes.
curl -XGET "https://api.close.com/api/v1/bulk_action/delete/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"status": "done",
"query": "status:outdated",
"n_leads": 77,
"n_leads_processed": 77,
"send_done_email": false,
"id": "bulkdelete_asdVYCm54A0El829k39e7nIvlCSDDhVLuyb8aspGSET",
"organization_id": "orga_jhdHenKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU"
"date_created": "2015-03-16T00:19:50.141000+00:00",
"date_updated": "2015-03-16T00:20:09.442000+00:00"
}
]
}Fetch a single bulk delete object
GET
/bulk_action/delete/{id}/
Fetch a single bulk delete object.
curl -XGET "https://api.close.com/api/v1/bulk_action/delete/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"status": "done",
"query": "status:outdated",
"n_leads": 77,
"n_leads_processed": 77,
"send_done_email": false,
"id": "bulkdelete_asdVYCm54A0El829k39e7nIvlCSDDhVLuyb8aspGSET",
"organization_id": "orga_jhdHenKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU"
"date_created": "2015-03-16T00:19:50.141000+00:00",
"date_updated": "2015-03-16T00:20:09.442000+00:00"
}Initiate a new bulk delete
POST
/bulk_action/delete/
Initiate a new bulk delete.
Use "send_done_email": false if you don't want to get a confirmation email after the bulk action is done.
curl -XPOST "https://api.close.com/api/v1/bulk_action/delete/"
Request Headers
Content-Type: application/json
Request Body
{
"query": "lead_status:Potential"
}Response Headers
Content-Type: application/json
Response Body
{
"status": "created",
"query": "lead_status:Potential",
"n_leads": null,
"n_leads_processed": 0,
"send_done_email": true,
"id": "bulkdelete_asdVYCm54A0El829k39e7nIvlCSDDhVLuyb8aspGSET",
"organization_id": "orga_jhdHenKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU"
"date_created": "2015-03-16T00:19:50.141000+00:00",
"date_updated": "2015-03-16T00:20:09.442000+00:00"
}List bulk edits
GET
/bulk_action/edit/
List bulk edits.
curl -XGET "https://api.close.com/api/v1/bulk_action/edit/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"status": "done",
"type": "set_lead_status",
"lead_status_id": "stat_t7Zd2uspYPvBafR5bu9agrFZFs8GToWIbDnkqSk8nT8",
"query": "lead_status:Potential",
"n_leads": 100,
"n_leads_processed": 100,
"send_done_email": false,
"id": "bulkedit_asdVYCm54A0El829k39e7nIvlCSDDhVLuyb8aspGSET",
"organization_id": "orga_jhdHenKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU"
"date_created": "2015-03-16T00:19:50.141000+00:00",
"date_updated": "2015-03-16T00:20:09.442000+00:00"
}
]
}Fetch a single bulk edit object
GET
/bulk_action/edit/{id}/
Fetch a single bulk edit object.
curl -XGET "https://api.close.com/api/v1/bulk_action/edit/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"status": "done",
"type": "set_lead_status",
"lead_status_id": "stat_t7Zd2uspYPvBafR5bu9agrFZFs8GToWIbDnkqSk8nT8",
"query": "lead_status:Potential",
"n_leads": 100,
"n_leads_processed": 100,
"send_done_email": false,
"id": "bulkedit_asdVYCm54A0El829k39e7nIvlCSDDhVLuyb8aspGSET",
"organization_id": "orga_jhdHenKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU"
"date_created": "2015-03-16T00:19:50.141000+00:00",
"date_updated": "2015-03-16T00:20:09.442000+00:00"
}Initiate a new bulk edit
POST
/bulk_action/edit/
Initiate a new bulk edit.
Pass additional parameters depending on which type is passed:
set_lead_statuswill set the Lead Status on all leads. It expects:lead_status_id- ID of the Lead Status to use.
clear_custom_fieldwill clear/remove/unset a specific custom field from all leads. It expects:custom_field_idorcustom_field_name- ID or exact name of the custom field to remove.
set_custom_fieldwill set/update/add a specific custom field on all leads. It expects:custom_field_idorcustom_field_name- ID or exact name of the custom field to set/update.custom_field_value- New value. Usecustom_field_valuesto pass multiple values to custom fields that support it.custom_field_operation-replace,add, orremove(defaults toreplace). Only applicable for custom fields that accept multiple values.
Use "send_done_email": false if you don't want to get a confirmation email after the bulk action is done.
curl -XPOST "https://api.close.com/api/v1/bulk_action/edit/"
Request Headers
Content-Type: application/json
Request Body
{
"query": "lead_status:Potential",
"type": "set_lead_status",
"lead_status_id": "stat_t7Zd2uspYPvBafR5bu9agrFZFs8GToWIbDnkqSk8nT8"
}Response Headers
Content-Type: application/json
Response Body
{
"status": "created",
"type": "set_lead_status",
"lead_status_id": "stat_t7Zd2uspYPvBafR5bu9agrFZFs8GToWIbDnkqSk8nT8",
"query": "lead_status:Potential",
"n_leads": null,
"n_leads_processed": 0,
"send_done_email": true,
"id": "bulkedit_asdVYCm54A0El829k39e7nIvlCSDDhVLuyb8aspGSET",
"organization_id": "orga_jhdHenKGLybddKDJn8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"created_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU",
"updated_by": "user_weWpqmrZZ9sg3FHYQcUwV7tbwZRpe3sA215Ftv8OvbU"
"date_created": "2015-03-16T00:19:50.141000+00:00",
"date_updated": "2015-03-16T00:20:09.442000+00:00"
}Integration Links
This endpoint can be used to set up integration links available in Close.
Each link has a name (displayed as link text), url template and a type.
Type can be one of:
leadcontactopportunity
Note that you can only create/edit/delete custom fields if you're an admin.
Get all integration links for your organization
GET
/integration_link/
Get all integration links for your organization
curl -XGET "https://api.close.com/api/v1/integration_link/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "ilink_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehb",
"name": "Google Search",
"url": "http://google.com/search?q={{lead.display_name}}",
"type": "lead"
},
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "ilink_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehz",
"name": "LinkedIn",
"url": "https://www.linkedin.com/vsearch/p?keywords={{contact.name}}",
"type": "contact"
}
]
}Get a single integration link
GET
/integration_link/{id}/
Get a single integration link
curl -XGET "https://api.close.com/api/v1/integration_link/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "ilink_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehb",
"name": "Google Search",
"url": "http://google.com/search?q={{lead.display_name}}",
"type": "lead"
}Create an integration link
POST
/integration_link/
Create an integration link
curl -XPOST "https://api.close.com/api/v1/integration_link/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "Google Search",
"url": "http://google.com/search?q={{lead.display_name}}",
"type": "lead"
}Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "ilink_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehb",
"name": "Google Search",
"url": "http://google.com/search?q={{lead.display_name}}",
"type": "lead"
}Update an integration link
PUT
/integration_link/{id}/
Update an integration link
curl -XPUT "https://api.close.com/api/v1/integration_link/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"name": "Google Lookup"
}Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"id": "ilink_wRlAku35U53xEV7PcNY3QodEHlgLPonBKkGFAxo9Ehb",
"name": "Google Lookup",
"url": "http://google.com/search?q={{lead.display_name}}",
"type": "lead"
}Delete an integration link
Exports
This endpoint can be used to export data out of Close.
Export leads, opportunities, or contacts, based on a lead search query
POST
/export/lead/
Export leads, opportunities, or contacts, based on a lead search query. You will receive a link to the generated file via email once the export is done.
The exported file is GZIP compressed to make your download and our upload faster. The Content-Encoding HTTP header will be set to gzip and the Content-Type HTTP header will be set to text/csv for CSV exports or application/json for JSON exports.
query (optional)
The search query used to narrow the exported results down. By default, all leads are exported.
format
Format of the exported file. The choices are: csv, json. JSON is recommended for raw backups or data migrations.
type
Type of the export.
leads: For CSV exports, it results in one row per lead. For JSON exports, this is the recommended type and is a superset of the other two types.contacts: For CSV exports, it results in one row per contact.lead_opps: For CSV exports, it results in one row per opportunity.
fields (optional)
By default we return all the data fields in each export type. If you only need specific fields exported, you can explicitly list them in fields to get smaller exports.
include_activities (optional)
Activities aren't included in any exports by default. If you want all your Activities exported as well, pass "include_activities": true. Note: this only works for leads type with json format.
include_smart_fields (optional)
Smart Fields aren't included in any exports by default. If you want all of them exported as well, pass "include_smart_fields": true. Note: this only works for leads type with json format or any type formatted as csv.
Use "send_done_email": false if you don't want to get a confirmation email after the bulk action is done.
curl -XPOST "https://api.close.com/api/v1/export/lead/"
Request Headers
Content-Type: application/json
Request Body
{
"query": "status:won",
"format": "csv",
"type": "leads",
"send_done_email": false
}Response Headers
Content-Type: application/json
Response Body
{
"id": "expo_yasdalskdjjflkahxrvLG8iVupzjoJVRPgrGhJ0A0b3bae",
"status": "created",
"download_url": null,
"type": "leads",
"query": "status:won",
"format": "csv",
"fields": [
"id", "display_name", "name", "description", "url", "status_id",
"status_label", "addresses", "contacts", "custom", "created_by",
"created_by_name", "updated_by", "updated_by_name", "date_created",
"date_updated"
],
"n_docs": null,
"n_docs_processed": 0,
"created_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"updated_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"date_created": "2014-04-02T15:00:05.190000+00:00",
"date_updated": "2014-04-02T23:36:30.719000+00:00",
"organization_id": "orga_alksdjdfjasdfkljasdlkfjfaklsdjf",
"send_done_email": false
}Export opportunities, based on opportunity filters
POST
/export/opportunity/
Export opportunities, based on opportunity filters.
params (optional)
A dictionary of filters, which would be used for the /opportunity/ endpoint.
format
Format of the exported file. The choices are: csv, json.
fields (optional)
By default we return all the data fields. If you only need specific fields exported, you can explicitly list them in fields to get smaller exports.
Use "send_done_email": false if you don't want to get a confirmation email after the bulk action is done.
curl -XPOST "https://api.close.com/api/v1/export/opportunity/"
Request Headers
Content-Type: application/json
Request Body
{
'params': {
'user_id__in': 'id_1,id_2',
'status_id':'st_id'
},
'format': 'csv',
"send_done_email": false
}Response Headers
Content-Type: application/json
Response Body
{
"id": "expo_ASFasdfasdAY8VZhRiSn5UG2wNGRUrRurHdaN7kQp6",
"status": "created",
"download_url": null,
"type": "opps",
"params": {
'user_id__in': 'id_1,id_2',
'status_id':'st_id'
},
"format": "csv",
"fields": [
"id", "user_id", "user_name", "value", "value_period", "confidence",
"date_won", "status_id", "status_label", "status_type", "contact_id",
"note", "lead_id", "lead_name", "created_by", "created_by_name",
"updated_by", "updated_by_name", "date_created", "date_updated"
],
"n_docs": null,
"n_docs_processed": 0,
"created_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"updated_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"date_created": "2014-04-01T16:50:22.256000+00:00",
"date_updated": "2014-04-02T00:55:34.967000+00:00",
"organization_id": "orga_klasjd123vxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"send_done_email": false
}Get a single Export
GET
/export/{id}/
Get a single Export (e.g. to check its status or get a download_url)
statuscan have one of these values:created,started,in_progress,done,error.
curl -XGET "https://api.close.com/api/v1/export/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"id": "expo_9lHXk6sbznxcuQOEASDF59arhUCdS2CqNm9OTv6yb",
"status": "in_progress",
"download_url": null,
"type": "lead_opps",
"query": "*",
"format": "csv",
"fields": [
"id", "name", "title", "phones", "emails", "urls", "created_by",
"updated_by", "date_created", "date_updated"
],
"n_docs": 100000,
"n_docs_processed": 5000,
"created_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"updated_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"date_created": "2014-04-02T15:32:54.774000+00:00",
"date_updated": "2014-04-02T23:35:59.704000+00:00",
"organization_id": "orga_klasjd123vxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"send_done_email": false
}List all the exports
GET
/export/
List all the exports
curl -XGET "https://api.close.com/api/v1/export/"
Response Headers
Content-Type: application/json
Response Body
{
"data": [
{
"id": "expo_yasd512lkhIhxrvLG8iVupzjoJVRPgrGhJ0A0b3bae",
"status": "done",
"download_url": "https://url-to-generated-leads.csv",
"type": "leads",
"query": "*",
"format": "csv",
"fields": [
"id", "display_name", "name", "description", "url", "status_id",
"status_label", "addresses", "contacts", "custom", "created_by",
"created_by_name", "updated_by", "updated_by_name", "date_created",
"date_updated"
],
"n_docs": 100000,
"n_docs_processed": 100000,
"created_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"updated_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"date_created": "2014-04-02T15:00:05.190000+00:00",
"date_updated": "2014-04-02T23:36:30.719000+00:00",
"organization_id": "orga_klasjd123vxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"send_done_email": false
},
{
"id": "expo_9lHXk6sbASDKFJNZ59arhUCdS2CqNm9OTv6yb",
"status": "done",
"download_url": "https://url-to-generated-contacts.json",
"type": "contacts",
"query": "*",
"format": "json",
"fields": [
"id", "name", "title", "phones", "emails", "urls", "created_by",
"updated_by", "date_created", "date_updated"
],
"n_docs": 100000,
"n_docs_processed": 100000,
"created_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"updated_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"date_created": "2014-04-02T15:32:54.774000+00:00",
"date_updated": "2014-04-02T23:35:59.704000+00:00",
"organization_id": "orga_klasjd123vxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"send_done_email": false
},
{
"id": "expo_9lHXk6sbznxcuQOEASDF59arhUCdS2CqNm9OTv6yb",
"status": "in_progress",
"download_url": null,
"type": "lead_opps",
"query": "*",
"format": "csv",
"fields": [
"id", "name", "title", "phones", "emails", "urls", "created_by",
"updated_by", "date_created", "date_updated"
],
"n_docs": 100000,
"n_docs_processed": 5000,
"created_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"updated_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"date_created": "2014-04-02T15:32:54.774000+00:00",
"date_updated": "2014-04-02T23:35:59.704000+00:00",
"organization_id": "orga_klasjd123vxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"send_done_email": false
},
{
"id": "expo_ASFasdfasdAY8VZhRiSn5UG2wNGRUrRurHdaN7kQp6",
"status": "done",
"download_url": "https://url-to-generated-opps.csv",
"type": "opps",
"params": {
"organization_id": "orga_klasjd123vxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"status_id": "stat_laksdjfxOOHx2JnhqtovutN3zeuARGfzB21x5t1W88G"
},
"format": "csv",
"fields": [
"id", "user_id", "user_name", "value", "value_period", "confidence",
"date_won", "status_id", "status_label", "status_type", "contact_id",
"note", "lead_id", "lead_name", "created_by", "created_by_name",
"updated_by", "updated_by_name", "date_created", "date_updated"
],
"n_docs": 100000,
"n_docs_processed": 100000,
"created_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"updated_by": "user_askldasdfjYjsbL57wDamaysp1DJcuZWSQ1Z9oHNSqM",
"date_created": "2014-04-01T16:50:22.256000+00:00",
"date_updated": "2014-04-02T00:55:34.967000+00:00",
"organization_id": "orga_klasjd123vxiEY58eTGQmFNG3LPlEVQ4V7Nk",
"send_done_email": false
}
],
"has_more": false
}Phone Numbers
This endpoint shows you all the phone numbers that exist in your organization. It lets you label them and configure their settings.
There are a few types of phone numbers:
internal- means the number is owned and controlled by Close.external- the number is owned by you and can only be used for outbound Close calls as a caller ID (e.g. it could be your company cell phone number).virtual- the number is owned by you, but the calls are routed to Close via BYOC.
Whether a given phone number belongs to an individual user or to a group of users is determined by the is_group_number boolean. Learn more about group numbers.
If a given phone number is a group number, it will list all of its participating users' IDs in participants and all of the participating phone numbers in phone_numbers.
List or search for phone numbers
GET
/phone_number/{?number, user_id, is_group_number}
List or search for phone numbers.
curl -XGET "https://api.close.com/api/v1/phone_number/{?number, user_id, is_group_number}"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [
{
"organization_id": "orga_0981234320958235n8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"user_id": "user_9u28091283453453QcUwV7tbwZRpe3sA215Ftv8OvbU",
"id": "phon_asdjkfev50ZKOqTVndOFN4effzv99vDvpDxrks9XLU3",
"is_group_number": false,
"label": "Primary Number",
"number": "+16503335555",
"number_formatted": "+1 650-333-5555",
"type": "internal",
"sms_enabled": true,
"supports_sms_to_countries": ["CA", "US"],
"voicemail_greeting_url": null,
"forward_to": null,
"forward_to_enabled": false,
"forward_to_formatted": null,
"date_created": "2016-07-18T22:54:24.787000+00:00",
"date_updated": "2016-07-18T22:55:55.938000+00:00"
},
{
"organization_id": "orga_0981234320958235n8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"user_id": "user_9u28091283453453QcUwV7tbwZRpe3sA215Ftv8OvbU",
"id": "phon_973589ev50ZKOqTVndOFN4effz092753608234569U3",
"label": "My Personal Cell",
"number": "+14151231234",
"number_formatted": "+1 415-123-1234",
"type": "external",
"sms_enabled": false,
"supports_sms_to_countries": [],
"date_created": "2016-07-18T22:54:24.787000+00:00",
"date_updated": "2016-07-18T22:55:55.938000+00:00"
},
{
"organization_id": "orga_0981234320958235n8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"user_id": null,
"id": "phon_324230958beOjoa6F42w5Hlkdjfg8p3wmIPnTuvNbaX",
"is_group_number": true,
"label": "Group Number",
"number": "+16508881234",
"number_formatted": "+1 650-888-1234",
"type": "internal",
"sms_enabled": true,
"supports_sms_to_countries": ["CA", "US"],
"participants": [
"user_DFPQM1RBaF9qRM9N84nv9QbaeY69br4m8hRAO5aHNgI",
"user_450934860934850940958QbaeY69laksjdflkajllga",
"user_alksd2930458f50amfasmlhaeYlWERTJfdflkJJAAax",
],
"phone_numbers": [],
"phone_numbers_formatted": [],
"voicemail_greeting_url": null,
"forward_to": null,
"forward_to_enabled": false,
"forward_to_formatted": null,
"date_created": "2016-07-14T20:37:23.022000+00:00",
"date_updated": "2016-07-18T22:54:41.548000+00:00"
}
]
}Retrieve a single phone number
GET
/phone_number/{id}/
Retrieve a single phone number.
curl -XGET "https://api.close.com/api/v1/phone_number/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_0981234320958235n8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"user_id": "user_9u28091283453453QcUwV7tbwZRpe3sA215Ftv8OvbU",
"id": "phon_asdjkfev50ZKOqTVndOFN4effzv99vDvpDxrks9XLU3",
"is_group_number": false,
"label": "Primary Number",
"number": "+16503335555",
"number_formatted": "+1 650-333-5555",
"type": "internal",
"sms_enabled": true,
"supports_sms_to_countries": ["CA", "US"],
"voicemail_greeting_url": null,
"forward_to": null,
"forward_to_enabled": false,
"forward_to_formatted": null,
"date_created": "2016-07-18T22:54:24.787000+00:00",
"date_updated": "2016-07-18T22:55:55.938000+00:00"
}Update a phone number
PUT
/phone_number/{id}/
Update a phone number.
You can:
- Change a
labelof your number. - Set up call forwarding via
forward_toandforward_to_enabled. - Set up a voicemail greeting by including a URL of an mp3 recording in
voicemail_greeting_url. We require the URL to be secure (i.e. starting with https://). - Modify which team members are part of a group number via
participants. This should be a list of user IDs. - Modify which external phone numbers are part of a group number via
phone_numbers. This should be a list of phone numbers in E.164 international format, e.g. "+16503334444".
curl -XPUT "https://api.close.com/api/v1/phone_number/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"label": "My number w/ forwarding",
"forward_to": "+16502221111",
"forward_to_enabled": true,
"voicemail_greeting_url": "https://s3.amazonaws.com/bucket/aaa-bbb-ccc.mp3"
}Response Headers
Content-Type: application/json
Response Body
{
"organization_id": "orga_0981234320958235n8n7ElZZ3qyRF3QI8fJxTSAYr5X",
"user_id": "user_9u28091283453453QcUwV7tbwZRpe3sA215Ftv8OvbU",
"id": "phon_asdjkfev50ZKOqTVndOFN4effzv99vDvpDxrks9XLU3",
"is_group_number": false,
"label": "My number w/ forwarding",
"number": "+16503335555",
"number_formatted": "+1 650-333-5555",
"type": "internal",
"sms_enabled": true,
"supports_sms_to_countries": ["CA", "US"],
"voicemail_greeting_url": "https://s3.amazonaws.com/bucket/aaa-bbb-ccc.mp3",
"forward_to": "+16502221111",
"forward_to_enabled": true,
"forward_to_formatted": "+1 650-222-1111",
"date_created": "2016-07-18T22:54:24.787000+00:00",
"date_updated": "2016-07-22T22:55:55.938000+00:00"
}Delete a phone number
DELETE
/phone_number/{id}/
Delete a phone number.
Few restriction apply:
- You need to be an admin to modify or delete a group number.
- You cannot delete your primary personal number.
curl -XDELETE "https://api.close.com/api/v1/phone_number/{id}/"
Response Headers
Content-Type: application/json
Response Body
{}Event Log
Most actions in Close that change an object are logged in the event log. For example, creating a lead, sending an email, or deleting a note will create an event log entry. The event log API allows you to access these events, up to 30 days back in history.
For privacy reasons, certain fields are only visible to non-admins for one hour.
Event format
An event object consists of the following fields:
date_created: Event creation datedate_updated: Even update date. Note that existing events can be updated if multiple actions to the same object happen in a short time frame. In this case, an event’sdate_updatedmay change, but thedate_createdwill stay the same.organization_id: The organization IDuser_id: The ID of the user who generated this event, ornullif the event wasn’t directly generated by a user action.request_id: A string with the unique request identifier. Multiple events from the same request can be associated by looking at the request identifier.api_key_id: The API key ID used if the event was generated by a request made through the Close API using an API key, otherwisenull.object_type: Type of the object. Examples arelead,activity.email,status_change.opportunity. For a full list, see List of events.object_id: The ID of the object that is affected.lead_id: The ID of the corresponding lead, if any, ornull. In case of a lead event, this is equivalent toobject_id.action: The type of the event. The most common types are:created: An object was created.updated: An object was updated.deleted: An object was deleted.
Certain object types can generate other actions (
merged,completed,sent, etc.). For a full list, see List of events.changed_fields: For update events, contains a list of fields that have changed.data: Contains the payload of the affected object as if you fetched it via API (nullfor delete events). For non-admins, this field is only returned for events less than one hour old.previous_data: For update events, this contains a dictionary of fields that have changed and their previous values. For delete events, this contains all the object attributes. For non-admins, this field is only returned for events less than one hour old.meta: Contains additional helpful information for certain event types.bulk_action_id: For events caused by bulk actions, contains the bulk action ID.merge_source_lead_id: For lead merge events, contains the ID of the source lead (that is being merged into the destination lead).merge_destination_lead_id: For lead merge events, contains the ID of the destination lead (that the source lead merges into).request_method: For events that are associated with an HTTP request, contains the request method of the request (e.g.POST).request_path: For events that are associated with an HTTP request, contains the request path of the request (e.g./api/v1/lead/).
Event consolidation
Multiple updated events for the same object may be consolidated into one event. In this case, an existing event is updated: The updated event will retain the original date_created and have a new date_updated. The updated event’s data will contain the updated state of the object, and the attributes in previous_data are merged (e.g. if a lead’s name changes from A to B, and then from B to C, the updated event would contain {"data": {"name": "C"}, "previous_data": {"name": "A"}}).
List of events
Here is the full list of events grouped by object type and action:
Lead (
lead)created- a lead is created in your organization (regardless of the method).updated- an existing lead is updated. It's triggered when:- Any of the lead's basic fields change, e.g.
name,description,url,status, etc. - A contact is added or removed (the
contact_idslist of the lead changes). - Addresses (
addresses) or custom field values (custom) are added, removed, or updated.
Note: Changes to a lead's activities, opportunities, tasks, and updates to existing contacts do not trigger this event (even though they may affect the lead's
date_updated).- Any of the lead's basic fields change, e.g.
deleted- a lead is deleted. Note that deleting a lead will cause additionaldeletedevents on child objects like activities, opportunities, tasks, and contacts.merged- two leads are merged.lead_idanddatacontain the lead ID and data of the resulting (destination) lead. Note that you will also getupdatedanddeletedevents for the leads and any related objects involved in the merge. All events related to the merge containmerge_source_lead_idandmerge_destination_lead_idin themetafield of the event, pointing to the source lead's and destination lead's ID, respectively (where the source lead merges into the destination lead).
- Contact (
contact)created- a contact is created in your organization.updated- a contact is updated. It's triggered when:- Any of the contact's basic fields change, e.g.
name,title. - Any of the contact's nested fields change, e.g. when an email changes, a new phone number is added, or a URL is removed.
- Any of the contact's basic fields change, e.g.
deleted- a contact is deleted.
- Opportunity (
opportunity)created- an opportunity is created.updated- an opportunity is updated. It's triggered when any of the opportunity's basic fields change, e.g.status,date_won,value,value_period,confidence. It is not triggered whenvalue_currencychanges, since it's an organization-wide setting.deleted- an opportunity is deleted.
- Tasks (
task.SUBTYPE, see the Tasks section for a list of possible subtypes, e.g.task.lead)created- a task is created.updated- a task is updated. It's triggered when any of the basic fields on a task change. Depending on the task type, the fields can be different, but some examples are:is_complete,date,text,opportunity_value,subject,emails.deleted- a task is deleted.completed- a task is marked as done.
- Email (
activity.email)created- an email is created. It can either be an incoming email that was synced, or an outgoing email (either scheduled to be sent viastatus: "outbox"or created withstatus: "draft"via the UI).updated- an email is updated. It's triggered when any of the basic email fields change (e.g.status,subject,body_text,body_html,opens, etc.). We generally discourage from using this event type because many updates happen when a user is drafting an email due to periodic auto-saves. Look atcreatedorsentfor useful (and less noisy) alternatives.deleted- an email is deleted.sent- an outgoing email is sent through our UI or API. Note that this event is triggered when the email is actually sent, not when the user clicks "send" (which only puts the email in the outbox and schedules the sending). Emails sent via your email provider, outside of Close, do not trigger this event. They do however trigger acreatedevent when they are synced via IMAP.
- Email thread (
activity.email_thread)created- an email thread is created. It can happen when an email is synced and it doesn't match any of the existing threads, or when a new email thread is created via the API or UI.updated- an email thread is updated. It's triggered when a thread's fields change, e.g.emails,n_emails,latest_normalized_subject,participants.deleted- an email thread is deleted. This happens when all of the emails are deleted from a thread (each triggering a separatedeleted) or when the thread is merged into another one.
- Call (
activity.call)created- a call is created. It can be triggered by:- A user initiating a call.
- A user transferring a call.
- An inbound call coming in.
- A user manually logging a call (or a call being logged via the API).
updated- a call is updated. It's triggered when any of the basic call fields change (e.g.note,status,duration,recording_url, etc.). We generally discourage from using this event type because many updates happen when a user is writing a call note due to preiodic auto-saves. Look atcreatedorcompletedfor useful (and less noisy) alternatives.deleted- a call is deleted.completed- a call is completed. This event is not triggered for calls made outside of Close (e.g. manually logged calls).
- SMS (
activity.sms)created- an SMS is created. It's triggered on either an inbound SMS that was sent to a Close phone number or the creation of an outbound SMS (either scheduled to be sent viastatus: "outbox"or created withstatus: "draft"via the UI).updated- an SMS is updated. It's triggered when any of the basic SMS fields change (e.g.status,text,remote_phone,local_phone, etc.). We generally discourage from using this event type because many updates happen when a user is drafting an SMS. Look atcreatedorsentfor useful (and less noisy) alternatives.deleted- an SMS is deleted.sent- an outbound SMS is sent through our UI or API. Note that this event is triggered when the SMS is actually sent, not when the user clicks "send" (which moves the SMS intooutboxstatus).
- Note (
activity.note)created- a note is created.updated- a note is updated. It's triggered periodically while a user is typing a note.deleted- a note is deleted.
- Meeting (
activity.meeting)created- a meeting is created.updated- a meeting is updated.deleted- a meeting is deleted.scheduled- a meeting is scheduled. It's triggered when a meeting in the future is created, the start time of an upcoming meeting changes (a meeting is rescheduled), or a meeting moves tostatus: "upcoming".started- a meeting has started. It's triggered when a meeting moves tostatus: "in-progress".completed- a meeting is completed. It's triggered when a meeting moves tostatus: "completed".canceled- a meeting is canceled. It's triggered when a meeting moves tostatus: "canceled".
- Lead status change (
activity.lead_status_change)created- a lead status change activity is created. Note that changing the status of a lead also results in alead.updatedevent (with the old status value being available inprevious_attributes).updated- a lead status change activity is updated. It's triggered when the same user/API client updates the status of the same lead more than once within a short time. To "unclutter" the activity stream, we don't create a new status change for the consecutive updates, but instead update an existing status change with the most recent status innew_status.deleted- a lead status change is deleted. This happens when the status change was done by mistake and reverted within a short time.
- Opportunity status change (
activity.opportunity_status_change)created- an opportunity status change activity is created. Note that changing the status of an opportunity also results in anopportunity.updatedevent (with the old status value being available inprevious_attributes).updated- an opportunity status change activity is updated. It's triggered when the same user/API client updates the status of the same opportunity more than once within a short time. To "unclutter" the activity stream, we don't create a new status change for the consecutive updates, but instead update an existing status change with the most recent status innew_status.deleted- an opportunity status change is deleted. This happens when the status change was done by mistake and reverted within a short time.
- Task completed (
activity.task_completed)created- a task completed activity is created, which occurs upon the completion of a "lead" task. Note that completing a lead's task will also result incompletedandupdatedevents on the task (lead.task), and in aupdatedevent on the lead.deleted- a task completed activity is deleted. This happens when a corresponding completed task is marked as incomplete again. Note that un-completing a task will also result in aupdatedevent on the task (task.lead), and anupdatedevent on the lead.
- Import (
import)created- a CSV import is created. Note that you'll also get acreatedevent for each lead that's created via this import.updated- a CSV import is updated. It's triggered when any of the import's fields change, e.g.status,s3_url,total_imported,total_failed. This gets triggered frequently while the CSV import is processed and allows you to monitor the progress of an import. Look atcreatedorcompletedfor a useful (and less noisy) alternatives.completed- an import is completed.reverting- an import has begun the reversion process. Note that you'll also get events for changes made as a part of the revert process.reverted- an import has been successfully reverted
- Export (
export.lead,export.opportunity)created- an export is created (i.e. when a new export was requested via the UI or the API).updated- an export of your data is updated. It's triggered when any of the export's fields change, (e.g.status,n_docs_processed,n_docs,download_url,fields). This gets triggered frequently while the export is processed and allows you to monitor its progress. Look atexport.createdorexport.completedas useful (and less noisy) alternatives.completed- an export is completed.
- Bulk actions (
bulk_action.delete,bulk_action.edit,bulk_action.email,bulk_action.sequence_subscription)created- a bulk action is created.updated- a bulk action is updated. It's triggered when any of the bulk action's basic fields change, e.g.status,n_docs_processed,n_docs. This gets triggered frequently while the bulk action is processed and allows you to monitor its progress. Also see thecreatedorcompletedactions for more useful (and less noisy) alternatives.completed- a bulk action is completed.paused- a bulk action is paused and requires the user's attention to resume (e.g. if you updated your email provider's credentials during a bulk email).
- Custom fields (
custom_fields.lead)created- a custom field is created for the first time.updated- a custom field is updated. It's triggered when any of the basic attributes of a custom field change, i.e.name,type, orchoices.deleted- a custom field is deleted.
- Lead and opportunity status (
status.lead,status.opportunity)created- a new lead or opportunity status is created.updated- a lead or opportunity status is updated. It's triggered when thelabelof a status changes.deleted- a lead or opportunity status is deleted.
- Membership (
membership)activated- a membership is activated in your organization (e.g. when an invited user accepts the invitation or when you re-add a previously removed user). It contains the details of a membership along with embedded user data.deactivated- a membership is deactivated in your organization (e.g. when you remove a user). It contains the details of a membership along with embedded user data.
- Saved search (
saved_search)created- a smart view is created.updated- a smart view is updated. It's triggered when any of the basic fields change on a smart view, e.g.is_shared,shared_with,query,name. It is not triggered when the lead results of the smart view change.
- Email template (
email_template)created- an email template is created.updated- an email template is updated. It's triggered when any of the basic fields change, e.g.is_shared,name,subject,body,attachments.deleted- an email template is deleted.
- Email Sequence (
sequence)created- an email sequence is created.updated- an email sequence is updated. It's triggered when any of the fields change, including the fields of the embeddedsteps.deleted- an email sequence is deleted.
- Email Sequence Subscription (
sequence_subscription)created- an email sequence subscription is created.updated- an email sequence subscription is updated. It's triggered when any of its fields change, e.g.statusmight change fromactivetopaused.deleted- an email sequence is deleted. It's triggered when the lead, contact, or email address associated with the subscription is deleted.
Retrieve a single event by ID
GET
/event/{id}/
Retrieve a single event by ID.
The response contains a dictionary with a single event, using the format outlined in “Event format”.
curl -XGET "https://api.close.com/api/v1/event/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"action": "created",
"changed_fields": [],
"data": {
"_type": "Note",
"contact_id": null,
"created_by": "user_KIZUpNp8AsMwrh79jq7KIkGMyjtabG32ivOaG30F3sF",
"created_by_name": "Gob Bluth",
"date_created": "2016-10-19T12:22:10.433000+00:00",
"date_updated": "2016-10-19T12:22:10.433000+00:00",
"id": "acti_4LNDQk2uhg7t8fGUWPyHX7cpCVH9PJtCyCssXFcao3e",
"lead_id": "lead_sHR5sxie4dKOBkODA2flGciHen2c91YEpvTPt8x1NU0",
"note": "My note.",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"updated_by": "user_KIZUpNp8AsMwrh79jq7KIkGMyjtabG32ivOaG30F3sF",
"updated_by_name": "Gob Bluth",
"user_id": "user_KIZUpNp8AsMwrh79jq7KIkGMyjtabG32ivOaG30F3sF",
"user_name": "Gob Bluth",
"users": []
},
"date_created": "2016-10-19T12:22:10.434000",
"date_updated": "2016-10-19T12:22:10.434000",
"id": "ev_17VaZdcdnsMNyWY9ZJnjph",
"lead_id": "lead_sHR5sxie4dKOBkODA2flGciHen2c91YEpvTPt8x1NU0",
"meta": {
"request_method": "POST",
"request_path": "/api/v1/activity/note/"
},
"object_id": "acti_4LNDQk2uhg7t8fGUWPyHX7cpCVH9PJtCyCssXFcao3e",
"object_type": "note",
"organization_id": "orga_bwwWG475zqWiQGur0thQshwVXo8rIYecQHDWFanqhen",
"previous_data": {},
"request_id": "req_2skaL7v81TflDfovw8A1CC",
"user_id": "user_KIZUpNp8AsMwrh79jq7KIkGMyjtabG32ivOaG30F3sF",
}Retrieve a list of events
GET
/event/{?date_updated__{lt|gt|lte|gte}, object_type, object_id, lead_id, action, user_id}
Retrieve a list of events.
Can be filtered by the following parameters:
date_updated: The date/time of when the event was last updated, in ISO format. Can be filtered by range (date_updated__gte=X&date_updated__lte=Y). Note: For pagination, it is recommended to use cursors instead of this filter (see below).object_type: If specified, only events for objects of a given type are returned. Example:object_type=leadobject_id: If specified, only events for the given object are returned. No related object events are returned. Example:object_id=lead_123action: Only events of specified actions are returned. Example:action=deletedlead_id: If specified, events for the given lead, including any of its related objects (contacts, activities, opportunities, tasks) are returned.user_id: Only return events of the given user.request_id: Only events emitted while processing this specific API request.
Only certain combinations of filters are supported. date_updated can be optionally used with any allowed filter combination. Supported combinations are:
object_typeandobject_idobject_typeandactionobject_idandactionlead_idandobject_typelead_id,object_typeandactionlead_id,user_idandobject_typelead_id,user_id,object_typeandactionlead_idanduser_iduser_idandobject_iduser_id,object_idandactionuser_idandobject_typeuser_id,object_typeandaction- Just
lead_id - Just
user_id - Just
request_id
The response is a dictionary with the following fields:
data: A list of events (dictionaries), using the format outlined in “Event format”.cursor_next: Cursor string to retrieve the next page of events, i.e. events before the given ID (earlier date), ornullif no more objects are available.cursor_previous: Cursor string to retrieve the previous page of events, i.e. events after the given ID (later date), ornullif no more objects are available.
Events are always ordered by date (latest first), i.e. the date_updated field. Note that even though date_created and date_updated may only have millisecond-precision, two or more events for the same object are guaranteed to be returned in the proper order.
The endpoint supports the following parameters for pagination, and does not support _limit and _skip:
_cursor: Pagination using a cursor string (cursor_nextorcursor_previousfrom a previous response). Note that you still need to supply any other filters (except fordate_updated) that were used in the previous query._limit: Maximum number of events to return (capped at and defaulting to 50).
Cursors are a reliable way to go to the next or previous page of events (unlike filtering by date_updated, where you may need to account for and filter out multiple events happening in the same millisecond). However, cursors are not designed to stream new events: Events may be visible through the API in a different order than they were triggered (but the ordering returned by the API is correct). Also, event consolidation of multiple recent events to the same object may occur. To avoid missing recent events when paginating, we recommend to scan the latest five minutes of events.
In the example response, to retrieve the next older batch of events, specify _cursor=cursor2.
curl -XGET "https://api.close.com/api/v1/event/{?date_updated__{lt|gt|lte|gte}, object_type, object_id, lead_id, action, user_id}"
Response Headers
Content-Type: application/json
Response Body
{
"data": [
// list of events
],
"cursor_previous": "cursor1",
"cursor_next": "cursor2",
}Webhook Subscriptions
Please review the Webhooks documentation for more details.
The following API can be used to manage your Webhook subscriptions.
List Webhook subscriptions
GET
/webhook/
List Webhook subscriptions.
The response contains the subscriptions for your organization.
curl -XGET "https://api.close.com/api/v1/webhook/"
Response Headers
Content-Type: application/json
Response Body
{
"has_more": false,
"data": [{
"status": "active",
"updated_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"date_updated": "2018-12-06T19:22:51.830989",
"created_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"verify_ssl": true,
"events": [{
"action": "updated",
"object_type": "activity.note"
}, {
"action": "created",
"object_type": "lead"
}, {
"action": "updated",
"object_type": "lead"
}, {
"action": "created",
"object_type": "activity.call"
}, {
"action": "created",
"object_type": "activity.note"
}],
"url": "https://test.example.com",
"date_created": "2018-12-06T19:15:09.590432",
"id": "whsub_6un6NQjYTaFdgtIZsTDXP6"
}]
}Retrieve a single Webhook subscription
GET
/webhook/{id}/
Retrieve a single Webhook subscription.
The response contains the subscription details.
curl -XGET "https://api.close.com/api/v1/webhook/{id}/"
Response Headers
Content-Type: application/json
Response Body
{
"status": "active",
"updated_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"url": "https://test.example.com",
"created_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"id": "whsub_6un6NQjYTaFdgtIZsTDXP6",
"date_updated": "2018-12-06T19:15:09.590439",
"date_created": "2018-12-06T19:15:09.590432",
"verify_ssl": true,
"events": [{
"action": "created",
"object_type": "lead"
}, {
"action": "updated",
"object_type": "lead"
}, {
"action": "created",
"object_type": "activity.call"
}, {
"action": "created",
"object_type": "activity.note"
}, {
"action": "updated",
"object_type": "activity.note"
}]
}Create new Webhook subscription
POST
/webhook/
Create new Webhook subscription.
The subscription event object_type and action values are the same as in the event log.
curl -XPOST "https://api.close.com/api/v1/webhook/"
Request Headers
Content-Type: application/json
Request Body
{
"url": "https://test.example.com",
"events": [{
"object_type": "lead",
"action": "created"
},
{
"object_type": "lead",
"action": "updated"
},
{
"object_type": "activity.call",
"action": "created"
},
{
"object_type": "activity.note",
"action": "created"
},
{
"object_type": "activity.note",
"action": "updated"
}
]
}Response Headers
Content-Type: application/json
Location: /webhook/{id}/
Response Body
{
"status": "active",
"updated_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"url": "https://test.example.com",
"created_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"id": "whsub_6un6NQjYTaFdgtIZsTDXP6",
"date_updated": "2018-12-06T19:15:09.590439",
"date_created": "2018-12-06T19:15:09.590432",
"verify_ssl": true,
"signature_key": "058bfb6a3d8cfdc4da7c3be5901b16ae11da982b46a25fb2cd7016e97a140a1c",
"events": [{
"action": "created",
"object_type": "lead"
}, {
"action": "updated",
"object_type": "lead"
}, {
"action": "created",
"object_type": "activity.call"
}, {
"action": "created",
"object_type": "activity.note"
}, {
"action": "updated",
"object_type": "activity.note"
}]
}Create new Webhook subscription with event filters
POST
/webhook/
Create new Webhook subscription with event filters.
More advanced event filtering can be achieved by specifying event filters when
creating/modifying a webhook subscription. For a webhook to be fired the event
must match these extra filters as well as the specified object_type and action values.
Event filters use JSON to specify filtering conditions on event fields. The following filter operators can be combined to apply sophisticated filtering logic.
- Equals:
{"type": "equals", "value": "<value>"}
This filter matches only if the entire value is the same as provided. - Contains:
{"type": "contains", "value": "<value>"}
This searches for a particular value in an array. It can also be used to match a partial string for string fields. - And:
{"type": "and", "filters": [<filter1>, <filter2>, ...]}
This matches when all provided individual filters match. - Or:
{"type": "or", "filters": [<filter1>, <filter2>, ...]}
This matches when one or more provided individual filters match.
The matching operators above can be applied to individual parts of the event using these two methods of accessing field values:
- Field Accessor:
{"type": "field_accessor", "field": "<field name>", "filter": <some other filter>}
This filter allows you to access a specific field in a JSON document and match this field's value against the specified filter. - Any value in an array:
{"type": "any_array_value", "filter": <some other filter>}
This searches for any matching values inside a JSON list/array.
Examples:
user_id string field of an event equals user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM
{
"type": "field_accessor",
"field": "user_id",
"filter": {
"type": "equals",
"value": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM"
}
}
Drill into event to match user_id of the data object to match events created by user user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM
{
"type": "field_accessor",
"field": "data",
"filter": {
"type": "field_accessor",
"field": "user_id",
"filter": {
"type": "equals",
"value": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM"
}
}
}
Match events for leads with string travel in the name (e.g. 'Bluth travel company', case sensitive)
{
"type": "field_accessor",
"field": "data",
"filter": {
"type": "field_accessor",
"field": "name",
"filter": {
"type": "contains",
"value": "travel"
}
}
}
Match events for leads that had their name changed. This uses a contains filter because changed_fields is an array of field names.
{
"type": "field_accessor",
"field": "changed_fields",
"filter": {
"type": "contains",
"value": "name"
}
}
Match events for leads that had their name or description changed
{
"type": "field_accessor",
"field": "changed_fields",
"filter": {
"type": "or",
"filters": [
{
"type": "contains",
"value": "name"
},
{
"type": "contains",
"value": "description"
}
]
}
}
Match events that have two custom fields set to specific values
{
"type": "and",
"filters": [
{
"type": "field_accessor",
"field": "data",
"filter": {
"type": "field_accessor",
"field": "custom.lcf_rR9HjgjI4SYy1X1IlMOozK2VkxMgU5NnHquTR8DVxoQ",
"filter": {
"type": "equals",
"value": "product_1234"
}
}
},
{
"type": "field_accessor",
"field": "data",
"filter": {
"type": "field_accessor",
"field": "custom.lcf_vwqYhEFwzPyfCErS8uQ77is1wFLvr9BgVi6cTfbFM48",
"filter": {
"type": "equals",
"value": "sub_product_5678"
}
}
}
]
}
Use any_array_value to match events that have any address in Maryland, USA
{
"type": "field_accessor",
"field": "data",
"filter": {
"type": "field_accessor",
"field": "addresses",
"fiter": {
"type": "any_array_value",
"filter": {
"type": "and",
"filters": [
{
"type": "field_accessor",
"field": "state",
"filter": {
"type": "equals",
"value": "MD"
}
},
{
"type": "field_accessor",
"field": "country",
"filter": {
"type": "equals",
"value": "US"
}
}
]
}
}
}
}
curl -XPOST "https://api.close.com/api/v1/webhook/"
Request Headers
Content-Type: application/json
Request Body
{
"url": "https://test.example.com",
"events": [{
"object_type": "lead",
"action": "created",
"extra_filter": {"type": "field_accessor", "field": "user_id", "filter": {"type": "equals", "value": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM"}
}
}
]
}Response Headers
Content-Type: application/json
Response Body
{
"status": "active",
"updated_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"url": "https://test.example.com",
"created_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"id": "whsub_6un6NQjYTaFdgtIZsTDXP6",
"date_updated": "2018-12-06T19:15:09.590439",
"date_created": "2018-12-06T19:15:09.590432",
"verify_ssl": true,
"signature_key": "058bfb6a3d8cfdc4da7c3be5901b16ae11da982b46a25fb2cd7016e97a140a1c",
"events": [{
"action": "created",
"object_type": "lead",
"extra_filter": {"type": "field_accessor", "field": "user_id", "filter": {"type": "equals", "value": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM"}
}]
}Update existing Webhook subscription
PUT
/webhook/{id}/
Update existing Webhook subscription.
statusactive- subscription is activepaused- subscription is paused
curl -XPUT "https://api.close.com/api/v1/webhook/{id}/"
Request Headers
Content-Type: application/json
Request Body
{
"status": "paused"
}Response Headers
Content-Type: application/json
Response Body
{
"status": "paused",
"updated_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"date_updated": "2018-12-06T19:21:12.226090",
"created_by": "user_lAm7YqrzZj10t1GLK5eTOaRgPkaChswxydbhUhGRbbM",
"id": "whsub_6un6NQjYTaFdgtIZsTDXP6",
"url": "https://test.example.com",
"date_created": "2018-12-06T19:15:09.590432",
"verify_ssl": true,
"events": [{
"action": "created",
"object_type": "lead"
}, {
"action": "updated",
"object_type": "lead"
}, {
"action": "created",
"object_type": "activity.call"
}, {
"action": "created",
"object_type": "activity.note"
}, {
"action": "updated",
"object_type": "activity.note"
}]
}Delete Webhook subscription
Changelog
Dec 10th, 2019 - Introducing Pipelines
Pipelines are named and ordered groups of Opportunity Statuses. You can:
- Create, update, and delete Pipelines via the Pipeline API.
- Create Opportunity Statuses in a specific Pipeline via the Opportunity Status API.
- Reorder Opportunity Statuses within a Pipeline and move them between
Pipelines by sending a
PUTto the Pipeline API.
With the introduction of Pipelines, we are deprecating the
opportunity_statuses field in the Organizanization API and
Me API. Use the pipelines field instead.
Nov 13th, 2019 - Deprecate old Activity Report endpoint
The new Activity Report endpoint was released May 8th, 2019 and should now be used to
retrieve all Activitiy Report data. The older version of this endpoint is
deprecated and will be removed in the future. The new version uses a POST
to /report/activity/ and the old version uses a GET to /report/activity/{ORGANIZATION_ID}/.
Oct 31st, 2019 - Deprecate setting a status on an Opportunity via the status field
All new integrations should use the status_id field when POST/PUTting to the
Opportunity API. Using a status label in the status field, albeit conveninent
at first, could lead to broken integrations when users rename statuses in the
UI.
Oct 12th, 2019 - Add new endpoint for Meeting activities (Currently in beta)
A new /activity/meeting/ endpoint has been added that allows you to interact with
Close Meeting activities synced from Google Calendar. This feature is currently in beta,
so the API is subject to change.
Aug 20th, 2019 - POST HTTP Status Code
For newer APIs, we return a 201 HTTP Status Code for
POST requests when creating an entity. We also include a
Location header with the URL for the new entity. Existing APIs
will continue to return a 200 for POST requests.
Jul 2nd, 2019 - Add multiple value support to the bulk edit action
custom_field_values and custom_field_operation can now be used when creating
bulk edit actions to replace, add, or remove multiple values at once on custom
fields that accept multiple values.
June 18th, 2019 - Add event filtering to webhook subscriptions
Webhook subscriptions now support the extra_filter field which allows
filtering of events based on field and value changes.
May 10th, 2019 - Add API key ID to events
The events available from the event log and webhooks now contain the API key ID if the changes were made using an API key.
May 8th, 2019 - Add new activity report endpoint
A new activity report endpoint has been added that allows fetching more metrics. The list of available metrics is also exposed in the reporting API.
Apr. 25th, 2019 - Support for Multi-Select Custom Fields
"Choices" and "User" type Custom Fields can accept multiple values now:
- Create a multi-value Custom Field by POSTing
{"accepts_multiple_values": true}to the Lead Custom Field API. - Set multiple values for the Custom Field on a Lead by POSTing
{"custom.lcf_xyz": ["Value 1", "Value 2", "Value 3"]}to the Lead API.
Apr. 9th, 2019 - All exports are now compressed with GZIP
All exports are now compressed with GZIP. Downloads will now set HTTP headers Content-Encoding: gzip, and Content-Type: text/csv or Content-Type: application/json depending on export format.
Mar. 7th, 2019 - Drop the field plan_type from the Membership API
The plan_type field for the Membership API has been dropped for organizations that use the new billing system, given they cannot have different plans for their members.
The field is still available to organizations using the previous billing system, until they switch to the new one.
Feb. 22, 2019 - New Base URL
We've switched the base URL of our API from https://app.close.io/api/v1/ to https://api.close.com/api/v1/
The old base URL is now deprecated.
Feb. 18, 2019 - Additional country fields
We've added country information to a few of our endpoints:
- Contact API responses include country information for each phone number.
- Phone Number API includes a list of countries the number can send SMS to.
- SMS API includes country information for the local and remote phone number.
Jan. 25, 2019 - Event Log Fields
Events retrieved by non-admins will now include the data and previous_data fields for events not older than 1 hour. Older events will not include these fields as before.
Nov. 28, 2018 - Webhooks Subscription API
Added Webhooks subscription API.