WhatsAppMessage

WhatsAppMessage activities represent messages in an external WhatsApp chat. These can be created by WhatsApp integrations, to facilitate viewing ongoing WhatsApp conversations within the CRM.

List or filter all WhatsAppMessage activities.

GET /activity/whatsapp_message/{?lead_id, user_id, external_whatsapp_message_id, date_created__gt, date_created__lt}

You can filter by external_whatsapp_message_id to find messages in Close to update or delete based on updates or deletions in WhatsApp.

Fetch a single WhatsAppMessage activity.

GET /activity/whatsapp_message/{id}/

Create a WhatsAppMessage activity.

POST /activity/whatsapp_message/{id}/

external_whatsapp_message_id must be the ID of the message inside WhatsApp. You can filter by this field to find messages in Close to update or delete based on updates or deletions in WhatsApp.

message_markdown must be the body of the message in the WhatsApp Markdown format. The message_html read-only field will return the HTML representation of this message.

To include an attachment, you must first upload the file to Close using the Files API. Then, add an object to the attachments array with the following fields: url, filename, and content_type. The url should be the URL provided in the download.url field of the response from the Files API. It must begin with https://app.close.com/go/file/.

Only WhatsApp Markdown messages and file attachments are supported. No support is provided for Polls, Events, Locations, etc.

Update a WhatsAppMessage activity.

PUT /activity/whatsapp_message/{id}/

Delete a WhatsAppMessage activity.

DELETE /activity/whatsapp_message/{id}/