Update a Call activity
Most commonly used to update note_html or outcome_id. Some fields (status, duration, direction) cannot be updated for internal calls made through Close’s VoIP system.
note_html and note: setting one overwrites the other. If both are provided, note_html takes precedence. note_html supports rich-text HTML; note is plaintext only.
Deleting recordings: for internal calls, changing or clearing recording_url or voicemail_url, or setting recording_transcript to null, permanently deletes the corresponding recording, voicemail, or transcript. This requires the delete_own_activities permission for your own calls, or manage_others_activities for other users’ calls and calls not assigned to a user. Without the required permission the request fails with a 400 error.
Authentication
Bearer authentication of the form Bearer <token>, where token is your auth token.
Path parameters
Request
Response
Source of a phone activity. Describes whether the phone activity (such as a call or an SMS) was handled by Close's telephony provider or handled externally by a 3rd party and is merely logged in Close.