Dialer

A dialer is associated with a specific Smart View or Shared Entry and automatically calls each lead or contact in it for you. This allows you to call targets in a Smart View or Shared Entry faster.

Once initiated, the dialer starts making calls to each target and connects you to the call once someone picks up.

Dialers can have two behaviors (field type):

• power, which will call one lead at a time
• predictive, which will call multiple leads at a time and connect you with the first lead that answers.

Dialers can call lists from (field source_type):

• Smart Views (saved-search)
• Shared Entries (shared-entry)

This endpoint gives you information about a dialer session including the source_value and source_type, the type of dialer session, the users included in the session, and more.